We performed a comparison between Instana Dynamic APM and ServiceNow Cloud Observability based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"Its GUI is really good and it easy to understand for non-technical users."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"The overall capabilities are the most valuable."
"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."
"The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services."
"The UI is very intuitive."
"The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"Maybe log monitoring could be better."
"The integration could be improved with more plugins or open API."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"The solution's monitoring is pretty weak and should be improved."
"New Relic has a better UI in terms of how it presents the data."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement."
"The dashboard and graphics must be improved."
"The design of this solution is not very intuitive and probably could come with more friendly tips for beginners."
Instana Dynamic APM is ranked 23rd in Application Performance Monitoring (APM) and Observability with 12 reviews while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. Instana Dynamic APM is rated 7.4, while ServiceNow Cloud Observability is rated 7.4. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, New Relic, Elastic Observability and IBM Application Performance Management, whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Datadog, Dynatrace and Elastic Observability. See our Instana Dynamic APM vs. ServiceNow Cloud Observability report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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