

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
I have seen a return on investment, as we need fewer employees, and most of it can be done from one dashboard.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
On a scale of one to ten, I would rate the customer support a ten.
I would rate the technical support by Cisco as an eight or nine, because Cisco TAC is one of the best TACs I work with.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
Scalability allows for creating server profiles quickly, mapping them to multiple servers, and removing them when scaling down.
Cisco Intersight scales straightforwardly with the growing needs of the organization.
After five years, if I don't have access to the Cisco Intersight portal, how do I manage my servers if I want to conduct some test environments?
Some steps are not included in the official documentation, which can create challenges.
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.
For how Cisco Intersight can be improved, I focus on two points: visual policies, which I believe is the most important improvement, and the possibility to work with local labs in a local infrastructure.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
The pricing is fair and reasonable, particularly for enterprises.
Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.
The pricing is solid for what we get.
Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.
We can run commands such as PowerShell, batch scripts, and implement automation.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.
| Product | Mindshare (%) |
|---|---|
| Cisco Intersight | 1.6% |
| Atera | 0.6% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.
Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.
What are Atera's key features?
What benefits and ROI should users consider?
Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.
Cisco Intersight delivers advanced data center management with cloud integration, remote server scaling, and predictive analytics, promoting efficient infrastructure management. It supports hybrid environments and is suitable for scaling across enterprises.
Cisco Intersight offers a comprehensive view of data centers with seamless cloud platform integration, enhancing manageability across environments. It is known for workflow automation, inventory management, and predictive analysis, allowing users to optimize workloads. Users leverage its scalability and ease of use, with features that aid in remote management and integration with both Cisco and non-Cisco products. However, improvements are needed in usability, automation, and third-party tool integration, especially for on-premises and hybrid cloud management. Users often face challenges with firmware management and transitioning from UCS Manager. Desired enhancements include better software compatibility, third-party integrations, expanded microservices support, enhanced AI features, and more automation capabilities, addressing setup complexity, support, and high maintenance costs.
What are the main features of Cisco Intersight?In industries where data center management and integration are critical, such as finance, healthcare, and telecommunications, Cisco Intersight is used to monitor and manage infrastructure across multiple sites. Its capability to combine platforms like HyperFlex and VMware allows organizations to maintain hardware status effectively, supporting both on-premises and cloud environments for efficient service delivery.
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