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Appian vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Process Mining
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (10th), Process Automation (8th), Rapid Application Development Software (9th), Low-Code Development Platforms (5th)
Software AG ARIS Process Mi...
Ranking in Process Mining
7th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
Business Performance Management (12th)
 

Mindshare comparison

As of August 2025, in the Process Mining category, the mindshare of Appian is 6.0%, up from 2.9% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 3.5%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Kunal Sharda - PeerSpot reviewer
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies
The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems. The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations. Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way. Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian. Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.
Gopinath Bandekar - PeerSpot reviewer
A stable cloud-based solution that allows optimization in addition to process discovery and analysis
When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design. It is very limited because of the transactional data. It seamlessly creates the BPML as well, but it would be easier if the other model, the EPC, were also created simultaneously.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"Technical support is quite responsive."
"The most valuable feature is business automation."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"Good workflow engines that bridge the gaps of processes."
"The initial setup is easy."
"It is easy for me to define the process and create configurable workflows."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."
"It is very easy to work on the way the ETL happens in ARIS Process Mining."
"One feature I found really cool was the Conformance Engine."
"The interface is simplified and easy to use."
"I have found Software AG ARIS Process Mining scalable."
 

Cons

"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"I would like to see more features for enterprises. They would also benefit from adding documentation and training on their site."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"Lacks integration with other products."
"The documentation needs to be improved."
"If we could calculate the amount of data that will be realized, it would help us a lot."
"I wouldn't say their response time is long, but it could be quicker."
"There is no UI customization possible."
"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."
"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."
"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."
"There should be a single site for modeling and mining."
"Customizing KPIs and building dashboards were not as intuitive as other similar tools."
 

Pricing and Cost Advice

"Licensing of Appian is less expensive when compared to other BPMs in the market."
"Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."
"I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."
"The price is high."
"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
"It's good value for the price."
"If you're doing an enterprise-wide digital transformation, Appian is worthwhile, but not for just one or two use cases because the license costs are higher."
"The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises."
"Looking at the value it gives, ARIS Process Mining's pricing is fair."
"We pay for a license to use this solution."
"It's highly-priced, so it's not exactly a cheap product...We are getting what we are paying for, so on a scale of one to ten, or one is low, and ten is a high price, I rate the pricing a nine out of ten."
"The pricing is based on licenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
12%
Energy/Utilities Company
11%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about Software AG ARIS Process Mining?
It is very easy to work on the way the ETL happens in ARIS Process Mining.
What is your experience regarding pricing and costs for Software AG ARIS Process Mining?
Looking at the value it gives, ARIS Process Mining's pricing is fair. However, if you compare the product's price to others, you might possibly find it a little expensive. The licensing fee for ARI...
What is your primary use case for Software AG ARIS Process Mining?
Process mining solutions present in the market give the process discovery perspective. ARIS Process Mining is the only product suite that goes beyond the process discovery and analysis part. After ...
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
ARIS Process Performance Manager
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Appian vs. Software AG ARIS Process Mining and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.