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Appian vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Process Mining
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (12th), Process Automation (8th), Rapid Application Development Software (8th), Low-Code Development Platforms (5th)
Software AG ARIS Process Mi...
Ranking in Process Mining
7th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
Business Performance Management (13th)
 

Mindshare comparison

As of June 2025, in the Process Mining category, the mindshare of Appian is 5.4%, up from 2.5% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 3.3%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Nitin-Agarwal - PeerSpot reviewer
Seamless integration enhances workflows while memory optimization can improve complex processes
I am working with all of these products: Pega, Appian, and OutSystems. I use Appian as a process orchestrator for workflow and rule-based routing, and it is preferred when I am developing an enterprise-wide application. The application is mobile-friendly, allowing me to use it across any device…
Gopinath Bandekar - PeerSpot reviewer
A stable cloud-based solution that allows optimization in addition to process discovery and analysis
When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design. It is very limited because of the transactional data. It seamlessly creates the BPML as well, but it would be easier if the other model, the EPC, were also created simultaneously.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"The agile manner that we require to create our workflows. This is probably the most critical part of our solution and the time it takes to start processing the solution."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"It has very flexible adaptation and the ability to save and automate processes."
"The tech support is quite good."
"It has created executable requirements and speeds up the SDLC process greatly."
"Technical support has been amazing overall."
"It is very easy to work on the way the ETL happens in ARIS Process Mining."
"The interface is simplified and easy to use."
"I have found Software AG ARIS Process Mining scalable."
"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."
"One feature I found really cool was the Conformance Engine."
 

Cons

"Appian could improve their customer-facing initiatives."
"The documentation needs to be improved."
"We would like to have more granular control for interface styling."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"My only request is that they decrease the license costs."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."
"There should be a single site for modeling and mining."
"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."
"Customizing KPIs and building dashboards were not as intuitive as other similar tools."
"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."
 

Pricing and Cost Advice

"The price of the solution is reasonable and is paid annually. The price of the solution depends on how many users use the solution. It can range from $50,000 to $200,000. For example, for 20,000 users the price can be approximately $200,000."
"You can't really test the software properly without actually buying the license first."
"The tool is quite costly."
"If you're doing an enterprise-wide digital transformation, Appian is worthwhile, but not for just one or two use cases because the license costs are higher."
"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
"The license is not very cheap. It's on the expensive side."
"It is fully managed, and I don't believe there are any additional expenses."
"I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."
"It's highly-priced, so it's not exactly a cheap product...We are getting what we are paying for, so on a scale of one to ten, or one is low, and ten is a high price, I rate the pricing a nine out of ten."
"We pay for a license to use this solution."
"Looking at the value it gives, ARIS Process Mining's pricing is fair."
"The pricing is based on licenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Educational Organization
15%
Computer Software Company
10%
Government
7%
Computer Software Company
18%
Financial Services Firm
16%
Energy/Utilities Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about Software AG ARIS Process Mining?
It is very easy to work on the way the ETL happens in ARIS Process Mining.
What is your experience regarding pricing and costs for Software AG ARIS Process Mining?
Looking at the value it gives, ARIS Process Mining's pricing is fair. However, if you compare the product's price to others, you might possibly find it a little expensive. The licensing fee for ARI...
What is your primary use case for Software AG ARIS Process Mining?
Process mining solutions present in the market give the process discovery perspective. ARIS Process Mining is the only product suite that goes beyond the process discovery and analysis part. After ...
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
ARIS Process Performance Manager
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Appian vs. Software AG ARIS Process Mining and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.