Appian vs Software AG ARIS Process Mining comparison

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Appian Logo
653 views|405 comparisons
95% willing to recommend
Software AG Logo
1,046 views|608 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between Appian and Software AG ARIS Process Mining based on real PeerSpot user reviews.

Find out what your peers are saying about Celonis, UiPath, Automation Anywhere and others in Process Mining.
To learn more, read our detailed Process Mining Report (Updated: April 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The low code functionality and being able to get applications faster to customers or to the market are valuable.""Technical support is helpful.""The tool is very flexible.""It ​reduces development time in half making us more efficient.""The process models provide self-documenting systems.""Appian is a very low code platform. It's very easy to learn and use.""I find the BPM the most valuable feature.""The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."

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"I have found Software AG ARIS Process Mining scalable.""The interface is simplified and easy to use.""It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine.""One feature I found really cool was the Conformance Engine.""It is very easy to work on the way the ETL happens in ARIS Process Mining."

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Cons
"It needs better integration with our existing application ecosystem.""The product’s pricing could be improved from the developers' perspective.""The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design.""We'd like improved functionality for testing new devices.""The tool itself is pretty good, but the main area that we struggled with was the backend. The frontend development is really good, but the backend modeling can be streamlined a little bit. There are good integrations, but tying them through the data layer and then up into the frontend could be improved a little bit. It does read/write on the data source, and you can configure it to just write or just read, but there is a little bit of work involved.""The solution could improve robotic process automation.""Authoring tool is slow to use resulted in limitations on how quickly solutions can be built.""We would like to have more granular control for interface styling."

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"Customizing KPIs and building dashboards were not as intuitive as other similar tools.""When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design.""The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation.""There should be a single site for modeling and mining.""I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."

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Pricing and Cost Advice
  • "BPM done right is a huge value proposition for almost any company, and with Appian's low code rapid development model, the ROI can be huge, while the break-even point should be accelerated tremendously."
  • "It is expensive, but powerful. I would recommend comparing against cheaper licensing products and open source."
  • "Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."
  • "We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads."
  • "It's good value for the price."
  • "I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product."
  • "The cost depends on the number of users, although I recommend taking an unlimited license."
  • "The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
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  • "We pay for a license to use this solution."
  • "The pricing is based on licenses."
  • "It's highly-priced, so it's not exactly a cheap product...We are getting what we are paying for, so on a scale of one to ten, or one is low, and ten is a high price, I rate the pricing a nine out of ten."
  • "Looking at the value it gives, ARIS Process Mining's pricing is fair."
  • More Software AG ARIS Process Mining Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer:Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the… more »
    Top Answer:We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So… more »
    Top Answer:It is very easy to work on the way the ETL happens in ARIS Process Mining.
    Top Answer:Looking at the value it gives, ARIS Process Mining's pricing is fair. However, if you compare the product's price to others, you might possibly find it a little expensive. The licensing fee for ARIS… more »
    Top Answer:Process mining solutions present in the market give the process discovery perspective. ARIS Process Mining is the only product suite that goes beyond the process discovery and analysis part. After… more »
    Ranking
    5th
    out of 31 in Process Mining
    Views
    653
    Comparisons
    405
    Reviews
    23
    Average Words per Review
    508
    Rating
    8.2
    7th
    out of 31 in Process Mining
    Views
    1,046
    Comparisons
    608
    Reviews
    4
    Average Words per Review
    767
    Rating
    8.8
    Comparisons
    Also Known As
    Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
    ARIS Process Performance Manager
    Learn More
    Overview

    Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

    • Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.

    • Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.

    • Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.

    • Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

    Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

    Appian Features

    Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

    • Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.

    • Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.

    • AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.

    • Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.

    • Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.

    • Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

    Appian Benefits

    The benefits of using Appian include:

    • The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.

    • Appian can increase process speed and deliver applications considerably faster compared to conventional development.

    • The platform is easy to use and suitable for complete beginners to build applications and workflows.

    • Appian offers a variety of design tools that facilitate development and deployment.

    • Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.

    • The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.

    • The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.

    • Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

    Reviews from Real Users

    A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

    Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.

    Increasing digital products and services, new business models, challenger brands and competitors emerging virtually overnight—all are forever changing your market. To survive, your company—no matter its size or industry—must rethink your business models and processes. Problem is, with so many players and parts to your enterprise, where should you begin? How can you see where to optimize processes to improve the customer experience or operational efficiency? Should you rethink distribution of resources, or start first with improving processes for a specific region or product?

    Find your answers with ARIS Process Mining at Software AG. With a 360-degree view of your processes, you’ll gain intelligent insights into your processes and their dependencies to find patterns, anomalies and opportunities for improvement. Compare processes in theory to processes as they are in the real world. See if processes execute as designed. This gives you a solid basis for making process improvement decisions. You can evaluate changes before making them to avoid added costs later on—and you can simulate and analyze process scenarios so you know the best way to improve them.

    Sample Customers
    Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
    AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Financial Services Firm30%
    University6%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Educational Organization25%
    Financial Services Firm17%
    Computer Software Company12%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company14%
    Manufacturing Company12%
    Government10%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise14%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise31%
    Large Enterprise54%
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise15%
    Large Enterprise69%
    Buyer's Guide
    Process Mining
    April 2024
    Find out what your peers are saying about Celonis, UiPath, Automation Anywhere and others in Process Mining. Updated: April 2024.
    771,170 professionals have used our research since 2012.

    Appian is ranked 5th in Process Mining with 58 reviews while Software AG ARIS Process Mining is ranked 7th in Process Mining with 6 reviews. Appian is rated 8.4, while Software AG ARIS Process Mining is rated 8.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Software AG ARIS Process Mining writes "An easy-to-use interface with quite good learning center and documentation". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas Software AG ARIS Process Mining is most compared with Celonis, SAP Signavio Process Intelligence, UiPath Process Mining and Anaplan.

    See our list of best Process Mining vendors.

    We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.