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Celonis vs Software AG ARIS Process Mining comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Celonis and Software AG ARIS Process Mining based on real PeerSpot user reviews.

Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Celonis vs. Software AG ARIS Process Mining report (Updated: September 2022).
634,775 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too.""We have found the Orient Explorer to be a valuable feature.""The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable.""Celonis is one of the best solutions on the market. It offers you a lot of training materials and exposure to its ecosystem. Celonis is trying its best to prepare an ecosystem for it because, without an ecosystem, you will not be able to scale up.""The most valuable feature of this solution is the PTS service.""The solution offers very good division management.""I have found the automatic mapping of the processes themselves to be a valuable feature.""Its usage is relatively straightforward after the UI is set up. There's a lot of pre-built analysis that can be utilized, which saves a lot of time. Overall, it is a good product."

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"I have found Software AG ARIS Process Mining scalable."

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Cons
"The one thing that could be improved is the guides are not getting updated to cover new features and upgrades, which means we can't use them at their full potential.""The technical support is very bad.""Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices.""The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management.""We would like this solution to be more flexible in how it interacts with other cloud-based database solutions, so that we can operate more seamlessly.""Celonis should have the ability to automate in the next release, in my opinion.""The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics.""The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."

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"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."

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Pricing and Cost Advice
  • "It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."
  • "Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
  • "I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
  • "The cost of the software for us or the client is on the higher end."
  • "The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."
  • "Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."
  • "Celonis offers free learning possibilities. I am using the free version of Celonis."
  • "It is an expensive solution."
  • More Celonis Pricing and Cost Advice →

  • "We pay for a license to use this solution."
  • More Software AG ARIS Process Mining Pricing and Cost Advice →

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    634,775 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a… more »
    Top Answer:The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable.
    Top Answer:Celonis is expensive, but it is functional. I would rate it a three out of five.
    Top Answer:I have found Software AG ARIS Process Mining scalable.
    Top Answer:We pay for a license to use this solution. I don't think we have any additional fees for licenses and the users. We pay for the licenses for the operating systems of the service that is installed and… more »
    Top Answer:We are using Software AG ARIS Process Mining for business architecture processes, analysis, and engineering. My clients use Software AG ARIS Process Mining to model the business process, they present… more »
    Ranking
    1st
    out of 17 in Process Mining
    Views
    12,143
    Comparisons
    7,943
    Reviews
    20
    Average Words per Review
    614
    Rating
    8.5
    3rd
    out of 17 in Process Mining
    Views
    1,275
    Comparisons
    981
    Reviews
    1
    Average Words per Review
    421
    Rating
    9.0
    Comparisons
    Also Known As
    ARIS Process Performance Manager
    Learn More
    Software AG
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    Overview

    Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

    Increasing digital products and services, new business models, challenger brands and competitors emerging virtually overnight—all are forever changing your market. To survive, your company—no matter its size or industry—must rethink your business models and processes. Problem is, with so many players and parts to your enterprise, where should you begin? How can you see where to optimize processes to improve the customer experience or operational efficiency? Should you rethink distribution of resources, or start first with improving processes for a specific region or product?

    Find your answers with ARIS Process Mining at Software AG. With a 360-degree view of your processes, you’ll gain intelligent insights into your processes and their dependencies to find patterns, anomalies and opportunities for improvement. Compare processes in theory to processes as they are in the real world. See if processes execute as designed. This gives you a solid basis for making process improvement decisions. You can evaluate changes before making them to avoid added costs later on—and you can simulate and analyze process scenarios so you know the best way to improve them.

    Offer
    Learn more about Celonis
    Learn more about Software AG ARIS Process Mining
    Sample Customers
    Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
    AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size, from 1 user companies to the Fortune 500.
    Top Industries
    REVIEWERS
    Pharma/Biotech Company22%
    Computer Software Company22%
    Real Estate/Law Firm11%
    Mining And Metals Company11%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider10%
    Manufacturing Company8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider12%
    Manufacturing Company8%
    Insurance Company8%
    Company Size
    REVIEWERS
    Small Business14%
    Midsize Enterprise9%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise72%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    Buyer's Guide
    Process Mining
    September 2022
    Find out what your peers are saying about Celonis, UiPath, Software AG and others in Process Mining. Updated: September 2022.
    634,775 professionals have used our research since 2012.

    Celonis is ranked 1st in Process Mining with 20 reviews while Software AG ARIS Process Mining is ranked 3rd in Process Mining with 1 review. Celonis is rated 8.4, while Software AG ARIS Process Mining is rated 9.0. The top reviewer of Celonis writes "Provides more visibility, very intuitive and easy to use, and capable of seamlessly processing a large amount of data". On the other hand, the top reviewer of Software AG ARIS Process Mining writes "Reliable, beneficial analysis, and good implementation support". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, FortressIQ and QPR ProcessAnalyzer, whereas Software AG ARIS Process Mining is most compared with UiPath Process Mining.

    See our list of best Process Mining vendors.

    We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.