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SAP Signavio Process Intelligence vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
SAP Signavio Process Intelligence boosts business outcomes through process visualization and simulation, offering impactful returns despite ROI quantification challenges.
Sentiment score
6.7
Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
 

Customer Service

Sentiment score
5.2
SAP Signavio Process Intelligence support is effective for some, but others report delays; AI aids self-resolution, enhancing reliability.
Sentiment score
8.4
Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.
Whenever we've needed them, they're there, logging cases and providing effective updates on the cases.
Ideally, there should be separate support for different modules, particularly for organizations using several different SAP products.
Technical support for Software AG ARIS Process Mining is good.
 

Scalability Issues

Sentiment score
5.6
SAP Signavio Process Intelligence is scalable for large organizations but costly for smaller entities, with complex integration challenges.
Sentiment score
7.5
Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.
SAP Signavio Process Intelligence would be more suitable for bigger organizations, specifically mid to large.
Due to its inability to support multi-event logs, I have to re-extract data even if it already exists, leading to duplication.
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
 

Stability Issues

Sentiment score
7.2
SAP Signavio Process Intelligence is stable and effective, with minor issues quickly resolved and high user satisfaction reported.
Sentiment score
7.6
Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.
Regarding the stability of SAP Signavio Process Intelligence, I would give it a 10, as I find there are no stability issues.
Regarding stability, there are no complaints as it is very stable.
It happens sometimes that the server is down, and if the server is not working, you cannot work.
 

Room For Improvement

SAP Signavio Process Intelligence requires UI, scalability, and integration improvements, while addressing cost and enhancing automation, AI, and blockchain.
Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.
It would be helpful if they have their e-learning content segregated for different roles—for example, training specific to business users, training for leads, and training for consultants and analysts who are going to work on the tool as developers.
We recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio.
They should work on their networks and improve their servers because SAP Signavio Process Intelligence is in use more nowadays, resulting in busy servers.
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
 

Setup Cost

SAP Signavio Process Intelligence is costly, influenced by data usage and licenses, with discounts available for SAP license holders.
ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.
If it is an SAP process, it becomes a little cheaper, but if it is a non-SAP process, then it becomes highly expensive.
The pricing of SAP Signavio could always be better.
 

Valuable Features

SAP Signavio Process Intelligence offers seamless integration, efficient process management, user-friendly features, and data-driven insights for optimized operations.
Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.
The real-time process visualization feature of SAP Signavio Process Intelligence has been really useful to get that first draft, that first picture that starts more detailed analysis and specific task areas.
SAP Signavio Process Intelligence is just one of the modules of SAP Signavio, and there are approximately four to five modules that are interconnected, giving us a 360-degree view of your organization's digital twin, which is really helpful.
SAP Signavio Process Intelligence has an upper hand compared to other solutions because the integration from other software is far better in SAP.
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
 

Categories and Ranking

SAP Signavio Process Intell...
Ranking in Process Mining
5th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Software AG ARIS Process Mi...
Ranking in Process Mining
8th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Business Performance Management (22nd)
 

Mindshare comparison

As of September 2025, in the Process Mining category, the mindshare of SAP Signavio Process Intelligence is 9.2%, up from 5.0% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 3.6%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Market Share Distribution
ProductMarket Share (%)
SAP Signavio Process Intelligence9.2%
Software AG ARIS Process Mining3.6%
Other87.2%
Process Mining
 

Featured Reviews

NarendraKumar2 - PeerSpot reviewer
Allows for plug-and-play with the SAP landscape and provides predefined KPIs based on industry domains
Process Intelligence is essentially process mining and analysis building. We delve deep into the process using Process Insights. Signavio provides predefined KPIs based on the data we input. These KPIs are automatically calculated and displayed in the system. In process intelligence, we conduct in-depth analysis by mining exhaustive data spanning one or two years. One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work. We identify bottlenecks in each activity within the process. This involves defining the activities, mapping the happy path, and delineating undesired activities, examining how they flow in the process. The goal is to optimize or standardize the process using Process Intelligence. We establish KPIs to assess the process, and based on that, we take actions to streamline the process.
Nupur Wadhwa - PeerSpot reviewer
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Manufacturing Company
14%
University
8%
Healthcare Company
6%
Computer Software Company
14%
Financial Services Firm
12%
Energy/Utilities Company
11%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise13
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about SAP Signavio Process Intelligence?
The product helps us build solid business use cases.
What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?
The pricing of SAP Signavio could always be better. There are always discounts to be had.
What needs improvement with SAP Signavio Process Intelligence?
What I would improve in SAP Signavio Process Intelligence is the speed at which we can connect different data sources to it, and also understanding more around when a record is truly a record, beca...
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Also Known As

No data available
ARIS Process Performance Manager
 

Overview

 

Sample Customers

NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about SAP Signavio Process Intelligence vs. Software AG ARIS Process Mining and other solutions. Updated: July 2025.
867,349 professionals have used our research since 2012.