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Apigee vs Microsoft Azure API Management vs WSO2 API Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Apigee improves API management, enhances security, and boosts sales, despite costs, by monetizing digital assets and supporting collaborations.
Sentiment score
6.2
Microsoft Azure API Management boosts integration quality, reduces lead times, and offers significant financial benefits while impacting ROI through costs.
Sentiment score
7.6
WSO2 API Manager offers high ROI with cost efficiency, operational improvements, and valuable support, though perceptions may vary.
Proper configuration of the solution, implementation strategy and correct scaling tier selection are other factors that influence the ROI.
It helps connect all multi-environment applications to a single dashboard and give beautiful reports.
If I am working in AWS and with Azure, I see that Azure is much easier and helps save time while also being able to manage and deploy the API services.
 

Customer Service

Sentiment score
6.3
Apigee's customer support is mixed, valued for responsiveness but criticized for delays and disparities in service attention.
Sentiment score
6.6
Microsoft Azure API Management support is generally positive but needs improved response times and expertise for complex issues.
Sentiment score
6.6
Customer service varies with subscription level, with helpful responses often, while open-source users rely on forums and documentation.
They are responsive and provide assistance even during production issues.
The customer service and support are cooperative and effective in providing insights and solutions during challenges.
In the past two years, I have been experiencing less assistance.
The documentation from Microsoft helps our company to solve issues on our own.
The initial support engineers are often not qualified.
I logged an incident, and it was resolved promptly within three hours.
The support is good, with well-defined documentation and helpful blogs.
 

Scalability Issues

Sentiment score
7.5
Apigee scales efficiently and flexibly, handling high traffic well, though cost challenges may arise with increased use.
Sentiment score
7.8
Microsoft Azure API Management offers scalable, cloud-based flexibility, efficiently handling multiple APIs and supporting thousands of users, though costs may rise.
Sentiment score
7.5
WSO2 API Manager is scalable, supporting container deployments, horizontal and vertical scaling, but involves manual provisioning challenges.
Adding extra Cassandra databases is complex.
I've worked with multiple tools from an observability perspective, such as Dynatrace, AppDynamics, Splunk, and Elasticsearch, and I find KQL and APIM amazing and filled with useful features.
It handles our current workload well, and I'm optimistic it can scale effectively as our needs grow.
There are no limitations to adding any number of devices.
 

Stability Issues

Sentiment score
8.0
Apigee is stable and reliable, with rare downtime and strong performance supported by Google Cloud, ideal for complex enterprise needs.
Sentiment score
7.9
Microsoft Azure API Management is reliable, stable, and integrates well, offering scalability and high availability with minor performance improvement needs.
Sentiment score
7.3
WSO2 API Manager is stable with minor issues, quick bug fixes, and high ratings, benefiting from Tomcat's foundation.
Apigee is stable, and we have had the system running on Apigee servers for more than four years without any stability issues.
I can't guarantee its stability or flexibility until all our databases and financial systems are integrated.
Microsoft Azure API Management is very stable.
With high scalability and availability, it supports many users and endpoints without significant issues.
The system is stable for our low-concurrency use cases.
 

Room For Improvement

Users desire better role-based access, Git integration, automation, pricing, analytics, documentation, and technical support in Apigee.
Microsoft Azure API Management users face high costs, integration issues, and demand better features, customization, and improved deployment efficiency.
WSO2 API Manager requires UI improvements, better documentation, competitive pricing, enhanced support, and solutions for stability, performance, and integration issues.
Apigee only allows validation of transactions up to a four-hour period, which requires manual hovering over the date and time.
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability.
Apigee should also incorporate these capabilities, especially in the on-premises version.
The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
It's quite expensive, which could be a barrier for some users.
Documentations for the product should include examples of implementation.
Our integrations do not handle high-volume transactions.
 

Setup Cost

Apigee is costly and complex, ideal for medium to large enterprises with comprehensive features justifying its subscription-based pricing.
Microsoft Azure API Management offers varied pricing models appealing to businesses, but premium features can become costly when scaling.
WSO2 API Manager offers an open-source version and a subscription model, with costs varying based on features and usage.
Apigee is perceived as slightly costly compared to other tools in the market.
Apigee is high-priced, suitable for large enterprises where the benefit aligns with the cost.
Apigee is costlier compared to other solutions.
It's an expensive solution.
However, once you scale up to your full volume, it'll be more expensive.
Microsoft Azure is an expensive solution not for the large enterprises but for medium and small.
 

Valuable Features

Apigee offers robust API management with analytics, security, customization, scalability, and user-friendly features, enhancing enterprise decision-making.
Microsoft Azure API Management offers user-friendly API orchestration with robust features including security, scalability, and comprehensive Azure integration.
WSO2 API Manager provides robust security, flexibility, scalability, and powerful integration with user-friendly features for seamless API management.
It provides all the necessary capabilities for current technologies, enabling communication and translation between protocols, along with supporting stringent security features.
The features for API security have been significant with Apigee.
Apigee provides catalog management, onboarding of new customers, an API portal, and security features.
The platform's most valuable features are its rule-based permissions and comprehensive API lifecycle management capabilities.
The ability to create a subscription model for APIs allows companies to monetize valuable data and share it securely.
The analytics phase of API Management is very beneficial for tracking API usage and identifying suspicious users.
The product's capabilities for integrating with REST APIs are valuable.
 

Mindshare comparison

As of October 2025, in the API Management category, the mindshare of Apigee is 11.1%, down from 15.1% compared to the previous year. The mindshare of Microsoft Azure API Management is 16.5%, down from 19.7% compared to the previous year. The mindshare of WSO2 API Manager is 4.7%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Market Share Distribution
ProductMarket Share (%)
Microsoft Azure API Management16.5%
Apigee11.1%
WSO2 API Manager4.7%
Other67.69999999999999%
API Management
 

Featured Reviews

ShawkyFoda  - PeerSpot reviewer
Provides high visibility and control with good traffic monitoring
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability. The replication process between Master and Slave for disaster recovery takes too long. Dependencies on analytics impact the performance of the user interface, which should be separate. The complex setup process on-premises, especially with multi-node installations, could also be improved. Additional control in product declarations, based on operations like POST and GET, is needed.
Abdul Ghani Shahzaib - PeerSpot reviewer
Ensures compliance and security in API integrations with a plug and play setup
We are working on almost everything Microsoft Businesses, Dynamics CRM and Dynamics FinOps ERP. We are utilizing Microsoft Azure hosting platform. We are using API service, Azure functions, event grid, API Management, and all types of Azure services on a need basis The integration and API Connect…
AnilKumar40 - PeerSpot reviewer
Effortless integration with REST APIs enhances business process management
The product's capabilities for integrating with REST APIs are valuable. We use API key-based security integration, where API keys are exchanged between the REST APIs. This ensures security. In the future, we might also use OAuth-based integration. Internally, the business process manager allows us to define the process and integrate with it. Additionally, the capability to define processes and seamless integration with APIs enhances our operations.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
7%
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
7%
Financial Services Firm
18%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise65
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise52
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise7
Large Enterprise21
 

Questions from the Community

How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a clou...
Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web se...
What do you like most about Microsoft Azure API Management?
Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation.
What is your experience regarding pricing and costs for Microsoft Azure API Management?
The pricing is medium, which I find to be reasonable for the value we receive.
What do you like most about WSO2 API Manager?
It is possible to scale up and scale down with the solution...I can say that I have not seen any issues related to sc...
What needs improvement with WSO2 API Manager?
We have encountered some concerns with concurrency. Our integrations do not handle high-volume transactions, and when...
What is your primary use case for WSO2 API Manager?
We use WSO2 API Manager ( /products/wso2-api-manager-reviews ) to integrate our telecom products with third-party RES...
 

Also Known As

No data available
Azure API Management, MS Azure API Management
No data available
 

Overview

 

Sample Customers

Adobe, advance.net, Amadeus, AT&T, Bechtel, Belly, Burberry, Chegg, Citrix, Dell, eBay, Equifax, GameStop, First Data, Globe, HCSC, Intralinks, Kao, Meredith, Mitchell, Orange, Pearson
adnymics GmbH, LG CNS, Centrebet, netfabb GmbH, MedPlast, Accelera Solutions, Sochi Organizing Committee, realzeit GmbH, Opensistemas
1. eBay 2. StubHub 3. Cisco 4. Verizon 5. T-Mobile 6. Vodafone 7. Orange 8. BT Group 9. Telstra 10. Deutsche Telekom 11. Swisscom 12. AT&T 13. Sprint 14. Telefonica 15. O2 16. British Airways 17. Lufthansa 18. Emirates 19. Qatar Airways 20. Etihad Airways 21. Air France 22. KLM 23. American Express 24. Visa 25. Mastercard 26. PayPal 27. Western Union 28. Citibank 29. HSBC 30. Barclays 31. Santander 32. Goldman Sachs
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management. Updated: October 2025.
871,688 professionals have used our research since 2012.