MuleSoft API Manager and WSO2 API Manager compete in the API management space. While both offer comprehensive features, MuleSoft's integration with Salesforce and feature set gives it an edge in terms of flexibility and management capabilities.
Features: MuleSoft API Manager provides a vast array of connectors and a three-tiered architecture that enhances API management efficiency. Its seamless integration with Salesforce is significant for enterprises leveraging Salesforce solutions. The ability to reuse APIs for different applications highlights its flexibility. WSO2 API Manager, being open-source, offers robust integration with REST APIs, supports various APIs, and its customization options allow adaptation to enterprise-specific needs.
Room for Improvement: MuleSoft could enhance its load balancing, user interface, and automation for policy application. It lacks an integrated BPM and comprehensive business analytics, and users have expressed concerns over scalability and integration issues with specific microservices. WSO2 API Manager needs to improve its documentation and simplify the setup process. Enhancing the user interface could provide a more streamlined solution.
Ease of Deployment and Customer Service: MuleSoft API Manager provides flexible deployment options, including public and hybrid cloud models, complemented by generally well-received customer service. However, there's feedback on the need for better inquiry handling. WSO2 API Manager primarily operates on-premises but supports cloud models, benefiting from strong community support, although technical support could improve in responsiveness.
Pricing and ROI: MuleSoft API Manager operates on a higher pricing tier, with costs depending on core usage and additional features. Despite this, its robust features can justify the investment through reduced integration efforts. WSO2 API Manager is more cost-effective, benefitting from its open-source nature, offering paid support options, making it suitable for budget-conscious enterprises seeking comprehensive API management.
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
Our enterprise pays for a special success program, which provides priority support.
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
They can be slow in addressing security vulnerabilities.
The support is good, with well-defined documentation and helpful blogs.
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
The system is stable for our low-concurrency use cases.
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
Our integrations do not handle high-volume transactions.
The pricing is high, which is the biggest point where some customers are hesitant about adopting it.
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
MuleSoft is typically more expensive compared to using Java or Spring Boot APIs hosted in containers.
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
In MuleSoft API Manager, I find features like throttling and security to be the most valuable, as these are the things we use and configure as part of our deployments.
It also enables us to create additional layers of authentication, like integrating external providers for OAuth, within reduced timelines.
The product's capabilities for integrating with REST APIs are valuable.
| Product | Market Share (%) |
|---|---|
| MuleSoft API Manager | 4.6% |
| WSO2 API Manager | 4.3% |
| Other | 91.1% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 5 |
| Large Enterprise | 43 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 7 |
| Large Enterprise | 21 |
Mulesoft API Manager is the portion of the Anypoint Platform that is used for the designing, building, managing, and publishing of APIs. Anypoint Platform uses Mule as its core runtime engine.
Mulesoft API Manager is an extremely versatile solution. It offers users the ability to deploy their APIs in a number of different settings. You can use API Manager on a public cloud, a private cloud, or a hybrid. Additionally, users can use the solution to manage their deployments with ease. A few clicks are all you need to alter your deployment.
Benefits of Mulesoft API Manager
Some of the benefits of using Mulesoft API Manager include:
Reviews from Real Users
Mulesoft API Manager is a highly effective piece of software whose purpose is to enable users to design, build, manage, and publish APIs. It stands out among its competitors for a number of reasons. Two major ones are the ease with which users can connect it to their applications and the high level of value that its support offers. It provides users with the ability to easily connect this solution with whatever program they need to join it with. Users can create connections without having to write code. It offers different types of support which ensure that users have a high level of understanding about the product and how to use it.
PeerSpot user Tolulope A., a technical lead specializing in integration and middleware at a financial services firm, notes the ease with which users can connect Mulesoft API Manager to their applications. He writes, “One good thing about MuleSoft is that they have a lot of connectors to those back-end applications. We don't really need to write code to be able to connect to a database or to connect with SAP. You just need credentials and the connectivity details. Most of the development of what we do is just drag and drop. They're able to connect with applications using standard connectors that are provided by ESB, by MuleSoft.”
The CEO & Co-Founder at a computer retailer notes the value of Mulesoft’s supporting documentation. They write, “The documentation is great; it is always up-to-date and well-presented. If any details are missing, then there is a blog available that contains a lot of details. There are also channels on YouTube to help you better understand the solution and what some of the processes look like.”
WSO2 API Manager provides a flexible, open-source platform for API management, focusing on scalability, containerization, and ease of use in API publication, management, and lifecycle processes.
With robust security and strong integration capabilities, WSO2 API Manager supports microservices and API orchestration. Its advanced features include OAuth2 and identity access management, enhancing deployment, development, and operational efficiency. While praised for adaptability, users suggest improvements in installation, user interface simplicity, third-party integration, and documentation. Enhanced support, security, and expanded monitoring are also recommended alongside better module coordination and navigation. Performance optimization and refined caching mechanisms are valuable areas for growth.
What are the key features of WSO2 API Manager?
What benefits should users expect in reviews?
Enterprises utilize WSO2 API Manager for managing APIs in sectors such as banking, telecom, and SmartCity projects. Serving as a digital hub, it enables efficient API publication for internal and external users, ensuring effective API documentation and version control. Its flexibility in API management supports digital integration and service orchestration.
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