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IBM API Connect vs Microsoft Azure API Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
IBM API Connect saves time and costs, enhances integration, and improves ROI, though microservices' profitability is still unclear.
Sentiment score
5.9
Microsoft Azure API Management enhances efficiency and operations, reducing integration time by 90%, favored for usability over platforms like AWS.
Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.
Software Engineer IV at Royal Cyber Inc.
I have seen a return on investment from using IBM API Connect, as we created multiple plans based on customer usage.
Works at a outsourcing company with 5,001-10,000 employees
Proper configuration of the solution, implementation strategy and correct scaling tier selection are other factors that influence the ROI.
Integration Engineer at a financial services firm with 201-500 employees
It helps connect all multi-environment applications to a single dashboard and give beautiful reports.
IT-Operation Head at Granules India Ltd
If I am working in AWS and with Azure, I see that Azure is much easier and helps save time while also being able to manage and deploy the API services.
Network Security Engineer at Movate
 

Customer Service

Sentiment score
6.2
IBM API Connect's support is responsive and knowledgeable but can be slow, lacking documentation with varied customer service experiences.
Sentiment score
6.5
Microsoft Azure API Management support is mixed, with premium support praised and other areas needing improvement in efficiency and expertise.
Support is excellent when it comes to APIC.
Software Engineer IV at Royal Cyber Inc.
Support is extremely good, especially with Sev 1 issues.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
The documentation from Microsoft helps our company to solve issues on our own.
Integration Engineer at a financial services firm with 201-500 employees
The initial support engineers are often not qualified.
Consult Manager at Conscia
I logged an incident, and it was resolved promptly within three hours.
Solution Architect at Cognizant
 

Scalability Issues

Sentiment score
7.3
IBM API Connect offers scalable API management, supporting large transactions and customizable deployments, making it ideal for enterprises.
Sentiment score
7.7
Microsoft Azure API Management offers seamless scalability for medium to large enterprises, though costs increase with higher usage levels.
With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.
Software Engineer IV at Royal Cyber Inc.
It is distributed among IBM MQ, IBM Ace, IBM DataPower, and IBM API Connect.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
IBM API Connect's scalability is good, as you can handle it easily similar to how you manage cloud providers.
Works at a outsourcing company with 5,001-10,000 employees
I've worked with multiple tools from an observability perspective, such as Dynatrace, AppDynamics, Splunk, and Elasticsearch, and I find KQL and APIM amazing and filled with useful features.
Associate Consultant at a consultancy with 10,001+ employees
It handles our current workload well, and I'm optimistic it can scale effectively as our needs grow.
IT-Operation Head at Granules India Ltd
There are no limitations to adding any number of devices.
Network Security Engineer at Movate
 

Stability Issues

Sentiment score
7.3
IBM API Connect is highly stable and reliable, with minimal issues, especially improved in recent versions, despite initial concerns.
Sentiment score
7.9
Microsoft Azure API Management is stable and reliable, though performance may vary with hybrid versions and specific customizations.
The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.
Software Engineer IV at Royal Cyber Inc.
If it is functioning well, you won't have a bad experience and your application becomes more reliable.
Works at a outsourcing company with 5,001-10,000 employees
I can't guarantee its stability or flexibility until all our databases and financial systems are integrated.
IT-Operation Head at Granules India Ltd
Microsoft Azure API Management is very stable.
Consult Manager at Conscia
With high scalability and availability, it supports many users and endpoints without significant issues.
Solution Architect at Cognizant
 

Room For Improvement

IBM API Connect requires improvements in integration, usability, scalability, support, monetization, documentation, flexibility, and cost-effectiveness across environments.
Microsoft Azure API Management needs improvements in security, integration, cost transparency, documentation, performance, deployment options, scalability, and analytics.
Examples include the lack of connectivity to MQ.
Software Engineer IV at Royal Cyber Inc.
You need to know when traffic peaks, so use auto-scaling when traffic comes.
Works at a outsourcing company with 5,001-10,000 employees
Connectivity to MQ is not available in IBM API Connect.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
Consult Manager at Conscia
It's quite expensive, which could be a barrier for some users.
IT-Operation Head at Granules India Ltd
Documentations for the product should include examples of implementation.
Integration Engineer at a financial services firm with 201-500 employees
 

Setup Cost

IBM API Connect is pricey, favoring larger enterprises, but negotiating with IBM can reduce costs for smaller businesses.
Enterprise users find Azure API Management cost-effective and flexible, despite premium tier expense and licensing complexity challenges.
Pricing depends on how many instances run across environments.
Software Engineer IV at Royal Cyber Inc.
It's an expensive solution.
Integration Engineer at a financial services firm with 201-500 employees
However, once you scale up to your full volume, it'll be more expensive.
Solutions Architect at a financial services firm with 1,001-5,000 employees
Microsoft Azure is an expensive solution not for the large enterprises but for medium and small.
Technical Solutions Architect at a computer software company with 201-500 employees
 

Valuable Features

IBM API Connect provides secure, efficient API management with advanced analytics, multi-cloud support, and intuitive functionality for enterprises.
Microsoft Azure API Management provides seamless integration, strong security, and user-friendly tools for effective API management and monitoring.
It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.
Software Engineer IV at Royal Cyber Inc.
We can add some policies to provide extra security, protect your backend, validate the consumers, and analyze based on the traffic limit to throw things out.
Works at a outsourcing company with 5,001-10,000 employees
IBM API Connect has a designer and CLI features which can be used to completely automate the API.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
The platform's most valuable features are its rule-based permissions and comprehensive API lifecycle management capabilities.
Consultant at Fujitsu
The ability to create a subscription model for APIs allows companies to monetize valuable data and share it securely.
Consult Manager at Conscia
The analytics phase of API Management is very beneficial for tracking API usage and identifying suspicious users.
Solution Architect at Cognizant
 

Categories and Ranking

IBM API Connect
Ranking in API Management
9th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
79
Ranking in other categories
Integration Platform as a Service (iPaaS) (13th)
Microsoft Azure API Management
Ranking in API Management
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the API Management category, the mindshare of IBM API Connect is 5.0%, down from 6.3% compared to the previous year. The mindshare of Microsoft Azure API Management is 15.0%, down from 19.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Market Share Distribution
ProductMarket Share (%)
Microsoft Azure API Management15.0%
IBM API Connect5.0%
Other80.0%
API Management
 

Featured Reviews

SM
Works at a outsourcing company with 5,001-10,000 employees
Have addressed performance challenges while benefiting from flexible subscription models and reliable user access
To improve IBM API Connect, based on customer experience, you could work on latency. You can increase scalability and availability. If you're connecting with any other cloud, it connects to the infrastructure which needs to be managed with the customers and cloud providers, so if you have a setup, we can handle it easily. I have faced latency issues on the server, related to our management. If you need to stabilize your server based on peak traffic, you need to configure the scalability model. You need to know when traffic peaks, so use auto-scaling when traffic comes. If the application is not in use, the value should be zero, and it starts from zero. Based on customer experience, the value will increase, and when there is no customer servicing, the peak would be reduced, making the value remain zero. Following this approach, you should be able to optimize costs and satisfy customer experience.
RJ
Database Manager at a manufacturing company with 10,001+ employees
Facilitating seamless integration and robust security support
The integration process is very easy, which is crucial for our organization. Another valuable aspect is the support from Microsoft. Whenever support is required, it is readily available. Additionally, I appreciate the technical expertise Microsoft brings to the table. The security features are highly satisfactory, with various options providing flexibility to implement security measures based on specific compliance requirements.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Insurance Company
12%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise61
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise53
 

Questions from the Community

What do you like most about IBM API Connect?
Publishers can easily identify, create, and publish APIs on the developer portal, defining plans, packages, and potentially billing rules.
What is your experience regarding pricing and costs for IBM API Connect?
I do not handle the pricing, setup cost, and licensing details.
What needs improvement with IBM API Connect?
We are relatively new to IBM API Connect, so I do not have significant improvements to suggest at this time.
How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a cloud-based solution. Both solutions are easy to use. Apigee allows for the ability...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web services. For example, when you need versioning, establish a developer portal and ...
What do you like most about Microsoft Azure API Management?
Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation.
 

Also Known As

No data available
Azure API Management, MS Azure API Management
 

Overview

 

Sample Customers

Heineken, Tine, Finologee, Axis Bank
adnymics GmbH, LG CNS, Centrebet, netfabb GmbH, MedPlast, Accelera Solutions, Sochi Organizing Committee, realzeit GmbH, Opensistemas
Find out what your peers are saying about IBM API Connect vs. Microsoft Azure API Management and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.