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Alfresco vs OpenText Documentum Content Management vs Systemware ECM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Enterprise Content Management category, the mindshare of Alfresco is 8.6%, up from 7.3% compared to the previous year. The mindshare of OpenText Documentum Content Management is 10.6%, down from 11.3% compared to the previous year. The mindshare of Systemware ECM is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management10.6%
Alfresco8.6%
Systemware ECM0.3%
Other80.5%
Enterprise Content Management
 

Featured Reviews

Karthi Keyan - PeerSpot reviewer
Streamlining document management with enhanced digitalization features needed
We used Alfresco as a document management system for automating and digitizing manual forms. Those were the main use cases The digitalization of workflow, forms, operations, and business processes has improved our organization. The most valuable features of Alfresco include its integration with…
Salih çakır - PeerSpot reviewer
User-friendly content management but needs more customizations
We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Government
12%
Computer Software Company
12%
Manufacturing Company
5%
Financial Services Firm
17%
Government
13%
Computer Software Company
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition fr...
What needs improvement with Alfresco?
Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the y...
What is your primary use case for Alfresco?
This is mainly for unstructured document management systems with workflow and data classification.
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of gr...
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on ...
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...
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Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
No data available
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Bank of America, 7-Eleven, American Bank of Texas, DTCC, MedSynergies
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: August 2025.
867,341 professionals have used our research since 2012.