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Alfresco vs OpenText Documentum Content Management vs Systemware ECM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of February 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 7.8%, up from 7.8% compared to the previous year. The mindshare of OpenText Documentum Content Management is 7.2%, down from 12.1% compared to the previous year. The mindshare of Systemware ECM is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management7.2%
Alfresco7.8%
Systemware ECM0.6%
Other84.4%
Enterprise Content Management
 

Featured Reviews

JM
Country Head Spain at Apiux
Maintaining document integrity with persistent linking and customizable workflows
Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk. Clients, especially large enterprises such as banks, are concerned about document security if someone breaches the server. It would be beneficial if Alfresco offers different options for document storage, such as databases or cloud solutions. Also, it would be helpful if Alfresco's viewer could be easily embedded in other systems, as its integration is currently complex.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Government
10%
Computer Software Company
9%
Comms Service Provider
7%
Financial Services Firm
16%
Government
9%
Manufacturing Company
9%
Computer Software Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition fr...
What needs improvement with Alfresco?
Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the y...
What is your primary use case for Alfresco?
This is mainly for unstructured document management systems with workflow and data classification.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on ...
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
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Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
No data available
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Bank of America, 7-Eleven, American Bank of Texas, DTCC, MedSynergies
Find out what your peers are saying about Microsoft, IBM, OpenText and others in Enterprise Content Management. Updated: February 2026.
881,733 professionals have used our research since 2012.