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Alfresco vs CA View vs OpenText Content Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of February 2026, in the Document Management Software category, the mindshare of Alfresco is 11.8%, down from 13.4% compared to the previous year. The mindshare of CA View is 1.8%, up from 0.5% compared to the previous year. The mindshare of OpenText Content Manager is 8.2%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Market Share Distribution
ProductMarket Share (%)
Alfresco11.8%
OpenText Content Manager8.2%
CA View1.8%
Other78.2%
Document Management Software
 

Featured Reviews

JM
Country Head Spain at Apiux
Maintaining document integrity with persistent linking and customizable workflows
Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk. Clients, especially large enterprises such as banks, are concerned about document security if someone breaches the server. It would be beneficial if Alfresco offers different options for document storage, such as databases or cloud solutions. Also, it would be helpful if Alfresco's viewer could be easily embedded in other systems, as its integration is currently complex.
it_user851850 - PeerSpot reviewer
Sr. Platform Engineer at a financial services firm with 10,001+ employees
Helps us secure viewing of customer accounts; scalability streamlines production of large reports
You can control who views what, as far as security is concerned, in viewing customer accounts. I'm not sure if that was available in the product at the beginning, but we use it extensively now. Also expandability. It's easy to add more space to it when you need and to. If you're producing large reports it's easy to increase so you can handle the new volume that may come along.
Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"You can meet your users' expected features without having Alfresco's involvement."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"I like the ease of use, sections, and calendar."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"Document repository."
"Alfresco's technical support is very fast and professional."
"It's easy to add more space to it when you need and to. If you're producing large reports it's easy to increase so you can handle the new volume that may come along."
"We standardized our CIS log processing with CA View. We support a whole bunch of LPARs, about 80 or so. When we go to an LPAR, we know just where the CIS log is, it's in CA View, and we know how to get to it, we don't have to search around for it."
"It has a robust search but has often been difficult for people to learn."
"An advantage is integration with your IP directory."
"The product can be integrated with different solutions."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"For a records management system, Content Manager is a really good system."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
 

Cons

"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"I would like them to consider document capture functionality."
"Metadata, auto class, disposition log, and legal hold."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"The configuration of Alfresco is a big challenge."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"There was one customer we were trying convert over, and it was complicated. There were retention criteria which seemed a little more limited than with some of the other products."
"I believe they do probably have a GUI interface for the laptop, so you can just use the interface instead of the mainframe ISPF interface. I think that's already available but, if not, that would be my only issue."
"The ease of use should be addressed."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"It's not very good at providing stable and robust add-ins to Microsoft."
"Pricing is an issue, as it is too expensive."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The stability of the solution is an area of concern where improvements can be made."
"The product could improve its scalability."
 

Pricing and Cost Advice

"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"There are costs for any upgrade or additional functions."
"It is cheaper compared to head-to-head competitors."
"It requires other pieces of CA software and license keys, thing like that. That's one thing to keep in mind. It requires CA Common Services in order to actually be licensed to run on LPAR."
"The fees incurred are for the licensing and maintenance."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Government
10%
Computer Software Company
9%
Comms Service Provider
7%
No data available
Government
16%
Financial Services Firm
8%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise4
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition fr...
What needs improvement with Alfresco?
Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the y...
What is your primary use case for Alfresco?
This is mainly for unstructured document management systems with workflow and data classification.
Ask a question
Earn 20 points
What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been...
 

Also Known As

No data available
Unicenter CA-View Output Archival and Viewing
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
DHL, Intergrupo
Missouri State Courts
Find out what your peers are saying about Hyland, Microsoft, OpenText and others in Document Management Software. Updated: January 2026.
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