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Box vs CA View comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
Enterprise Content Management (10th), Cloud Storage (11th), Digital Asset Management (5th), Content Collaboration Platforms (8th)
CA View
Ranking in Document Management Software
16th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Document Management Software category, the mindshare of Box is 5.2%, down from 7.1% compared to the previous year. The mindshare of CA View is 2.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Box5.2%
CA View2.4%
Other92.4%
Document Management Software
 

Featured Reviews

Chirag Morajkar - PeerSpot reviewer
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Structured cloud storage has streamlined document collaboration and automated workflows
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.
it_user851850 - PeerSpot reviewer
Sr. Platform Engineer at a financial services firm with 10,001+ employees
Helps us secure viewing of customer accounts; scalability streamlines production of large reports
You can control who views what, as far as security is concerned, in viewing customer accounts. I'm not sure if that was available in the product at the beginning, but we use it extensively now. Also expandability. It's easy to add more space to it when you need and to. If you're producing large reports it's easy to increase so you can handle the new volume that may come along.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Box as a cloud-based storage service for our employees to share documents, such as presentations, between people, and some of our customers have many gigabytes in files and we set up shared access to them using Box."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"The word Box has become a verb at Morehouse College."
"The system's performance is impressive, and file sharing is notably straightforward."
"The beauty of Box is that you don't need to download the document on your computer to edit it and then upload it again, because you can edit the content while the document is in the cloud."
"Customer service is top notch with having a dedicated customer success manager assigned to the account."
"Being able to securely invite, share folders, do version control, and comment on files so quickly and easily without using unsecure large email attachments is a major productivity gain."
"They're the most compliant company we've ever encountered."
"It's easy to add more space to it when you need and to. If you're producing large reports it's easy to increase so you can handle the new volume that may come along."
"I would suggest you strongly consider CA View and Deliver; take a big look at it, it's straightforward."
"We standardized our CIS log processing with CA View. We support a whole bunch of LPARs, about 80 or so. When we go to an LPAR, we know just where the CIS log is, it's in CA View, and we know how to get to it, we don't have to search around for it."
 

Cons

"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"Technical support has some room for improvement, but nothing insurmountable."
"They could integrate better with other platforms."
"Box Sync is still a bit buggy and it is difficult to get used to not being able to organize your view of folders as it is determined by the owner of the folder."
"Working on documents in real-time is sometimes faulty and could be improved."
"Tasks and comments could be easier to see, report, search, and manage."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"I believe they do probably have a GUI interface for the laptop, so you can just use the interface instead of the mainframe ISPF interface. I think that's already available but, if not, that would be my only issue."
"There was one customer we were trying convert over, and it was complicated. There were retention criteria which seemed a little more limited than with some of the other products."
 

Pricing and Cost Advice

"My organization pays for the license."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"Better sign a full year's contract to get a discount."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"It requires other pieces of CA software and license keys, thing like that. That's one thing to keep in mind. It requires CA Common Services in order to actually be licensed to run on LPAR."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Construction Company
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise30
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
Ask a question
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Comparisons

 

Also Known As

No data available
Unicenter CA-View Output Archival and Viewing
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
DHL, Intergrupo
Find out what your peers are saying about Box vs. CA View and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.