ADP Workforce Now vs SAP HCM comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ADP Workforce Now and SAP HCM based on real PeerSpot user reviews.

Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ADP Workforce Now vs. SAP HCM Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The platform is on a private cloud that is fully secure with no way for hacker penetration.""It is a scalable solution.""The most valuable features are the reporting and benefits piece.""The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble.""The most valuable feature to me is performance management because we just started using that.""In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."

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"We have managed to consolidate our payroll for all India operations on this platform.""We have features such as ABKRS based on the client's requirement, tariff and TMSTA, and so on.""They have some interesting features in the learning space.""The tool's best feature is SAP SuccessFactors.""It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations.""The payroll and time management features are useful.""The technical support is quite good.""All our employee data, like performance and payroll, is managed through SAP HCM."

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Cons
"The report functionality is not as good as competitive products.""The ease of developing and creating reports could definitely use some improvement.""Its benefits portal could be user-friendly.""When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level.""I would like to see the payroll side improved and there are a few kinks that need to be worked out."

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"The speed of technical support can be improved.""SAP now does the most innovation for the cloud solution and less innovation for the on-premises client.""On the personnel administration side, it's very difficult to do custom development.""SAP HCM's long and tedious transactions can be improved.""The current platform is quite rigid and not as flexible and end-user friendly as other HR solutions.""Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work.""SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions.""The product's license is very expensive."

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Pricing and Cost Advice
  • "The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
  • "I give the pricing a seven out of ten."
  • "The solution is expensive and everyone complains about the price."
  • "I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
  • "The solution is expensive."
  • More ADP Workforce Now Pricing and Cost Advice →

  • "Licensing is pretty complex. SAP does not have a straight forward way of licensing, and it differs from client to client."
  • "The terms on which you buy licenses might change due to the way they license in a particular product."
  • "For implementation, SAP offers little support unless you buy SAP Safeguarding from SAP Consulting."
  • "Be careful and guard against future changes in licensing."
  • "In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
  • "You pay per license. There not any costs in addition to the standard licensing fees."
  • "SAP is extremely expensive. The integration costs and customization costs are also a lot."
  • "SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
  • More SAP HCM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
    Top Answer:HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to… more »
    Ranking
    9th
    Views
    1,552
    Comparisons
    1,286
    Reviews
    6
    Average Words per Review
    710
    Rating
    8.0
    4th
    Views
    5,283
    Comparisons
    4,136
    Reviews
    17
    Average Words per Review
    405
    Rating
    8.1
    Comparisons
    Also Known As
    SAP Human Capital Management
    Learn More
    Overview

    ADP Workforce Now is a web-based, complete HR suite that integrates the essential payroll and human resource management procedures into a single database-driven platform. This safe and simple solution gives you everything you need to maximize your workforce and communicate with your staff.

    ADP Workforce Now is designed specifically for your company's needs. As a result, the menus and menu selections you see will differ depending on your function and the services your firm uses. As a portal administrator, you customize the site and control what employees can view and do. You can design your site's theme, set approval and notification processes, and manage security groups.

    ADP Workforce Now includes these useful capabilities:

    • Payroll computation and tax filing
    • Performance regulation
    • Compensation handling
    • Talent acquisition
    • Time and labor logistics
    • Benefits governance
    • Analytics
    • Total management of human resources

    ADP Workforce Now Features

    ADP Workforce Now has many valuable key features. Some of the most useful ones include:

    • Single dashboard, single database: Manage your whole workforce from a single dashboard, which is powered by a single database, ensuring that the relevant data is always available when you need it.
      • Get a complete HR suite that includes payroll, time, HR, talent, and benefits all in one place.
      • Enter data once and it will function across all workflows
      • With proactive error detection and can't-miss alerts, you can cut down on mistakes.
      • Protect your business with enterprise-grade data security privacy procedures and extensive compliance experience.
    • Powerful analytics and reporting: With a single database that connects your entire firm, you can access all of your data in one location.

      • Create better reports in less time, without ever leaving the page you're on.

      • Make use of machine learning and artificial intelligence to help you make confident decisions based on personalized information.
    • Robust management of HR: Spend less time on paperwork and more time on managing and improving your employees.
      • Workflows can be customized, and documents can be stored online.
      • Self-service functionalities enable employees and supervisors to be more productive and collaborative.
    • Customized service and implementation: ADP Workforce Now offers community and chat support and a dedicated implementation team.
      • In-house implementation by a team of professionals who understand how to optimize the solution for your industry.
      • For all your questions, ADP Workforce Now offers quick response support, training, and in-product resources.
      • Client-service specialists with years of experience offer deep knowledge and skills to assist, secure, and support your business.
      • Flexible service choices can assist your company in navigating strategic and tactical changes, as well as continual system optimization.

    SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.

    The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.

    SAP HCM Features

    SAP HCM has many valuable key features. Some of the most useful ones include:

    • Personnel administration: With SAP HCM, users can manage employee master data, such as personal details, employment contracts, and job information.
    • Payroll: The solution provides automation of payroll processes, including tax calculation, payment generation, and reporting.
    • Time and attendance management: Automated tracking and management of employee time and attendance help users streamline HR processes. 
    • Talent management: SAP HCM includes tools for recruiting, onboarding, training, and development of employees.
    • Succession planning: With this feature, users can plan and manage employee career development and succession within the organization.
    • Performance and goal management: SAP HCM is designed with performance evaluation, goal setting, and development planning for employees.
    • Compliance management: SAP HCM offers management of legal and regulatory requirements related to HR processes.
    • Reporting and analytics: Generation of reports and analysis of key HR metrics help support decision-making.
    • Integrations: The solution has integration with other SAP modules, such as SAP Finance and SAP Supply Chain, that provide a comprehensive solution for HR management.


    SAP HCM Benefits

    There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:

    • Improved HR processes: The solution’s automation of HR processes, helps reduce manual effort and increases efficiency.
    • Better data management: SAP HCM provides centralized management of employee data, improving data accuracy and reducing the risk of errors.
    • Increased productivity: Because the solution streamlines HR processes, it frees up HR staff to focus on other strategic tasks.
    • Improved compliance: SAP HCM helps businesses reduce the risk of non-compliance by making legal and regulatory requirements related to HR processes easy and manageable. 
    • Better decision-making: Access to real-time HR data and analytics enables data-driven decision-making.
    • Increased transparency: SAP HCM improves visibility into HR processes, enabling HR departments to monitor performance and identify areas for improvement.
    • Better employee engagement: The solution’s provision of self-service options for employees improves employee satisfaction and engagement.
    • Cost control: SAP HCM’s automation of HR processes reduces costs associated with manual HR processes.
    • Talent management: The solution’s tools for attracting, retaining, and developing employees increase overall workforce productivity and effectiveness.


    Reviews from Real Users

    SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules. 

    According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."

    “I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.

    Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."

    Sample Customers
    Lawrence and Schiller, The Children's Center, The Kansas City Royals
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company11%
    Financial Services Firm11%
    Manufacturing Company8%
    Recruiting/Hr Firm6%
    REVIEWERS
    Energy/Utilities Company18%
    Computer Software Company14%
    Manufacturing Company7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company9%
    Financial Services Firm8%
    Retailer6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise17%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise17%
    Large Enterprise55%
    REVIEWERS
    Small Business26%
    Midsize Enterprise11%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    Buyer's Guide
    ADP Workforce Now vs. SAP HCM
    March 2024
    Find out what your peers are saying about ADP Workforce Now vs. SAP HCM and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    ADP Workforce Now is ranked 9th in Benefits Administration with 11 reviews while SAP HCM is ranked 4th in Benefits Administration with 45 reviews. ADP Workforce Now is rated 7.6, while SAP HCM is rated 7.6. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of SAP HCM writes "Efficiently handles the entire hire-to-retire cycle management within an organization and the ability to scale is outstanding". ADP Workforce Now is most compared with Workday, PeopleSoft, ADP TotalSource, ADP Vantage HCM and ADP Streamline, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, PeopleSoft and Cornerstone Learning. See our ADP Workforce Now vs. SAP HCM report.

    See our list of best Benefits Administration vendors, best Talent Management vendors, and best Cloud HCM vendors.

    We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.