We performed a comparison between ADP Workforce Now and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The platform is on a private cloud that is fully secure with no way for hacker penetration."
"It is a scalable solution."
"The most valuable features are the reporting and benefits piece."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The most valuable feature to me is performance management because we just started using that."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"We have managed to consolidate our payroll for all India operations on this platform."
"We have features such as ABKRS based on the client's requirement, tariff and TMSTA, and so on."
"They have some interesting features in the learning space."
"The tool's best feature is SAP SuccessFactors."
"It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations."
"The payroll and time management features are useful."
"The technical support is quite good."
"All our employee data, like performance and payroll, is managed through SAP HCM."
"The report functionality is not as good as competitive products."
"The ease of developing and creating reports could definitely use some improvement."
"Its benefits portal could be user-friendly."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The speed of technical support can be improved."
"SAP now does the most innovation for the cloud solution and less innovation for the on-premises client."
"On the personnel administration side, it's very difficult to do custom development."
"SAP HCM's long and tedious transactions can be improved."
"The current platform is quite rigid and not as flexible and end-user friendly as other HR solutions."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions."
"The product's license is very expensive."
ADP Workforce Now is ranked 9th in Benefits Administration with 11 reviews while SAP HCM is ranked 4th in Benefits Administration with 45 reviews. ADP Workforce Now is rated 7.6, while SAP HCM is rated 7.6. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of SAP HCM writes "Efficiently handles the entire hire-to-retire cycle management within an organization and the ability to scale is outstanding". ADP Workforce Now is most compared with Workday, PeopleSoft, ADP TotalSource, ADP Vantage HCM and ADP Streamline, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, PeopleSoft and Cornerstone Learning. See our ADP Workforce Now vs. SAP HCM report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best Cloud HCM vendors.
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