We performed a comparison between ADP Workforce Now and Oracle HCM Cloud based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The platform is on a private cloud that is fully secure with no way for hacker penetration."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"It is a scalable solution."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The most valuable features are the reporting and benefits piece."
"The most valuable feature to me is performance management because we just started using that."
"We have 35,000 employees in our organization, so we consider the solution to be scalable."
"I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have."
"The initial setup or implementation process of the solution is fine. The deployment process took place in two days. So, once one has the runbook and everything in place, it is not that difficult."
"This product can greatly improve handling of human resources and efficiency."
"In general, functionality is fine."
"The most valuable feature is the support for mobile devices."
"I like the interfaces, and they are fine. I would like to see more interfaces."
"The product's most valuable feature is the centralization of data."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The report functionality is not as good as competitive products."
"Its benefits portal could be user-friendly."
"The ease of developing and creating reports could definitely use some improvement."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Exposure to users on the volume or utilization of servers and memory is necessary. Currently, when users hit the threshold, the system experiences a slowdown."
"It's not so easy to customize as it's cloud-based."
"The support from Oracle HCM Cloud is great, they are responsive and helpful. However, they still could improve."
"I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools."
"The absence management can use some improvement. Due to all the flexible working, the part with work schedules could be a little bit more flexible."
"I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less."
"I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace."
"I would like to see more direct access for both human resources and employees without so many screens to navigate."
ADP Workforce Now is ranked 9th in Benefits Administration with 11 reviews while Oracle HCM Cloud is ranked 2nd in Benefits Administration with 62 reviews. ADP Workforce Now is rated 7.6, while Oracle HCM Cloud is rated 7.8. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of Oracle HCM Cloud writes " Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience". ADP Workforce Now is most compared with Workday, PeopleSoft, ADP TotalSource and ADP Vantage HCM, whereas Oracle HCM Cloud is most compared with SAP SuccessFactors, PeopleSoft, Workday, SAP HCM and Oracle E-Business Suite. See our ADP Workforce Now vs. Oracle HCM Cloud report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best HR Analytics Software vendors.
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