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ClickUp Reviews

Vendor: ClickUp
4.0 out of 5
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What is ClickUp?

ClickUp offers efficient project and task management with a focus on collaboration and workflow automation, ideal for tracking timelines and assigning responsibilities.

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ClickUp is the #14 ranked solution in top Project Management Software. PeerSpot users give ClickUp an average rating of 8.0 out of 10. ClickUp is most commonly compared to Jira: ClickUp vs Jira. ClickUp is popular among the small business segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 16% of all views.
Buyer's Guide
ClickUp
May 2026
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Helped 892,943 peers since 2012

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ClickUp mindshare

As of May 2026, the mindshare of ClickUp in the Project Management Software category stands at 1.0%, down from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
ClickUp1.0%
Jira3.9%
monday.com3.7%
Other91.4%
Project Management Software

PeerResearch reports based on ClickUp reviews

TypeTitleDate
CategoryProject Management SoftwareMay 8, 2026Download
ProductReviews, tips, and advice from real usersMay 8, 2026Download
ComparisonClickUp vs JiraMay 8, 2026Download
ComparisonClickUp vs monday.comMay 8, 2026Download
ComparisonClickUp vs AsanaMay 8, 2026Download
Suggested products
TitleRatingMindshareRecommending
Jira4.13.9%91%281 interviewsAdd to research
monday.com4.73.7%98%239 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

ClickUp's most valuable features include its intuitive scheduling tool, user-friendly interface, and seamless timeline view for effective planning and task management. Teams utilize the platform's customizable dashboards, Gantt charts, and automation capabilities for enhanced project tracking. The note-taking and transformation feature aids in task extraction. AI-driven automation, real-time communication tools, and multi-view options like list and dashboard views enhance project management. ClickUp's all-in-one approach and templates make it highly versatile for diverse needs.
  • "We can chat in real time with clients and team members, and it is powerful since we can use a mobile application simultaneously with a desktop website, making it great for visualization and project task assignments to team members."
  • "The most valuable feature of ClickUp is the UI scheduling tool, which is the best, most convenient, and most attractive."
  • "ClickUp has positively impacted my organization by making things more efficient and giving things more clarity."

Room for Improvement

ClickUp's user interface and mobile accessibility need enhancement. Industry-specific features like bug trackers and an agile framework would be beneficial. Simplifying task management and improving integration with other tools like Git and AI capabilities could streamline workflows. Enhancing automation and better tutorial guides would aid user comprehension. Documentation features require refinement, and clearer pricing structures could improve user trust. Better support and more intuitive organizational functions are also desired.
  • "They should explain better how costs and licensing are distributed."
  • "ClickUp can improve the UI for mobile devices. For example, they are lacking some features in the Android version, such as Gantt charts."
  • "Sometimes it can be a bit confusing, and I do not know if it is a fault of the product or that I am new, but sometimes finding things can be a bit confusing."

ROI

ClickUp enhances production processes by enabling faster execution and streamlining workflows, leading to improved productivity. Its features contribute to efficient task management which proves essential for both individual and team-based projects. Users acknowledge significant time savings and have witnessed a substantial return on investment. Organizations find managing business operations more challenging without ClickUp. While some cannot confirm ROI due to newness, the potential is clear for enhancing efficiency according to specific company needs and goals.

Pricing

Enterprise users find ClickUp's pricing reasonable with options around $8 to $20 per user monthly. Cost perceptions vary from affordable to moderately priced. ClickUp's tiered pricing structure includes free and paid plans providing value, such as 20 free guest users. Some users rate pricing as high compared to alternatives like Jira, while others find it competitive, rating affordability between five and eight out of ten. Overall, ClickUp offers flexible pricing without hidden fees.
  • "ClickUp is affordable."
  • "I use the free version."
  • "The product is expensive."

Popular Use Cases

Organizations primarily use ClickUp for project management, task scheduling, and team collaboration. They track activities and timelines, assign responsibilities, and monitor progress. ClickUp is used in workflow management, team communication, and document collaboration. It supports agile methodologies, task prioritization, and custom workflows. Teams benefit from automations that reduce manual efforts and use dashboards for executive updates. They use ClickUp to streamline operations and maintain organization in their project-related activities.

Service and Support

ClickUp's customer service and support are generally effective, with multiple representatives addressing concerns smoothly. Some users utilize the extensive knowledge base instead of contacting support directly. Positive interactions highlight responsiveness and assistance in resolving technical issues. Enterprise clients benefit from scheduled support calls and monthly town halls for updates. Experiences vary, with some users rating support highly, although others have not interacted with ClickUp's team. Issues occasionally arise but are quickly resolved.

Deployment

ClickUp's setup is generally easy due to its cloud-based nature. Some find it straightforward and quick, rating it high, while others mention medium complexity compared to similar tools. Initial setup often finishes in a day, but mastering features might take weeks. It's essential to ensure proper oversight for task management. Some users consider its setup moderately complex, particularly when organizing tasks, but appreciate its comprehensive features after setup.

Scalability

ClickUp demonstrates strong scalability, accommodating a range of users from small teams to larger enterprises. It effectively supports varying user sizes, although some features require additional systems for complete functionality. The paid tiers show versatile capacity, while the free version has limitations. Despite occasional performance issues, ClickUp's scalability manages organizational growth efficiently, with many businesses planning to expand usage. Its scalability scores range widely, reflecting diverse experiences among users.

Stability

ClickUp is consistently rated as stable by multiple users. Many report no issues, glitches, or downtimes—some have rated stability as high as ten out of ten. Although there are varied ratings, most users affirm high stability, often used across multiple departments without problems. While opinions of its stability compared to other platforms differ, many find it exceptionally reliable. In general, it is highly regarded for stable performance with minimal issues reported.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our ClickUp Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise4
By reviewers
By visitors reading reviews
Company SizeCount
Small Business67
Midsize Enterprise14
Large Enterprise55
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
16%
Financial Services Firm
12%
Healthcare Company
7%
Marketing Services Firm
7%
Performing Arts
6%
Comms Service Provider
5%
Outsourcing Company
5%
Construction Company
4%
Computer Software Company
4%
University
4%
Manufacturing Company
4%
Real Estate/Law Firm
4%
Media Company
3%
Energy/Utilities Company
3%
Retailer
2%
Hospitality Company
2%
Pharma/Biotech Company
2%
Religious Institution
1%
Legal Firm
1%
Logistics Company
1%
Aerospace/Defense Firm
1%
Insurance Company
1%
Non Tech Company
1%
Non Profit
1%
Government
1%
Transportation Company
1%
Recreational Facilities/Services Company
1%
Renewables & Environment Company
1%

Compare ClickUp with alternative products

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Learn more about ClickUp

ClickUp is designed to streamline team collaboration through its intuitive platform, leveraging AI, automation, and comprehensive task management features such as Gantt charts and timelines. Its customization capabilities support efficient resource planning and project tracking. Teams can easily adapt the platform to meet their needs, thanks to integration capabilities and templates. The inclusion of real-time chat and mobile apps enhances communication, and the audit trail feature adds accountability and transparency. While users appreciate ClickUp's robust offerings, improvements are sought in areas like better integration, automation, task management, and organized functionality, alongside enhanced email automation support and intuitive reporting to increase operational effectiveness.

What are ClickUp's Key Features?
  • Gantt Charts: Visualize projects with detailed timelines.
  • Automation: Automate repetitive tasks for increased efficiency.
  • Customization: Tailor workflows and dashboards to specific needs.
  • Real-Time Chat: Enhance team communication on projects.
  • Integrations: Connect seamlessly with multiple tools and platforms.
What Benefits or ROI Should Users Look For?
  • Improved Productivity: Optimize workflows and task management.
  • Enhanced Collaboration: Foster teamwork with integrated communication tools.
  • Accountability: Utilize audit trails for transparency in operations.
  • Versatile Customization: Adapt functionality to specific project requirements.

In industries like technology, marketing, and creative services, ClickUp facilitates project oversight by providing essential tools for tracking progress and assigning tasks. Teams utilize ClickUp for planning meetings, collaborating on documents, and managing customer relationships, ensuring efficiency and productivity through customizable statuses and fields.

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Why is Project Management Software important for companies?

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ClickUp Reviews Summary
Author infoRatingReview Summary
Solution Architect And Senior Consultant at Keysight Technologies5.0I've used ClickUp for six months to automate and track projects efficiently; it's easy to use, improves collaboration, offers great task management, and provides useful features like time tracking, though legacy system integration could be better.
Compliance manager at Collective legal4.5I've found ClickUp helpful for team communication and task management, especially with its follow-up reminders and audit trail. It's improved our efficiency, though as a new user, I sometimes find navigating it a bit confusing.
Independent Consultant at Oceans4.5I use ClickUp to manage projects and operations, relying on features like automations, dashboards, and task dependencies daily. It's reliable, customizable across departments, and far superior to manual tools like Google Sheets.
Senior Manager Analytics at Aarki, Inc.4.0We use ClickUp for task management and as a knowledge base, finding automation features user-friendly and intuitive. It replaced Asana due to better automation and ease of use, though it needs more automation features and a better folder structure.
Owner at Verve Technologies4.0I primarily use ClickUp for project and task management, as well as note-taking. Its ability to highlight text into tasks has been transformative. However, I desire more flexible task assignments, permissions, and integration with other tools like QuickFit.
SAP EWM & PP Consultant at Ohlthaver & List4.0I use ClickUp for task management and collaboration, but the email automation needs improvement, particularly with attachments and URL length. Restrictions on Gmail accounts complicate licensing, leading us to consider other solutions due to these technical issues.
Product owner at Digitt Plus (AFT)4.5I use ClickUp for managing development projects and find it more intuitive and accessible than Microsoft Azure. It optimizes task assignments well, though it could benefit from better function organization and an integration with Git repositories for improved workflow.
Member Board Of Directors at Pattern4.0I find ClickUp a strong alternative to Jira Align, primarily for its AI recommendations and automation features that enhance user experience. However, it lacks a roadmap vision and effective planning tools, making task visibility challenging compared to Jira Align.