ClickUp Reviews

I use ClickUp for automated project management, project tracking, and task completion, which are the main three aspects.

The task management features in ClickUp help with streamlining my workflow; they provide roadmap planning, streamline the project tasks, and have an efficient alert system with reminders that are seamless to configure.

ClickUp improves my team's collaboration process, as it allows inviting everyone without requiring a corporate email address, and external contractors can also see the project, which is a very important feature I prefer over other products.

One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software, where having the capability to import previously run projects into ClickUp would be beneficial. I believe there is a process around that, but it needs improvement, which is the only area I would point out.

I have been using ClickUp for about six months.

I have never had to approach ClickUp's technical support so far.

ClickUp is quite stable, and I don't see glitches or latency issues.

ClickUp is completely scalable; since it's a SaaS platform, it's quite scalable.

I have never had to approach ClickUp's technical support so far.

Positive

I also work with Microsoft's project management software, which has a challenge with a steep learning curve and complex usage. ClickUp is independent, allowing you to subscribe and use a free trial version for small projects, and when you manage many projects, you can switch to the flexible paid version.

ClickUp is straightforward to install since it's a SaaS-based product, and as soon as I sign up, I'm good to go.

I have never had to approach ClickUp's technical support so far.

I have seen a lot of time savings because of ClickUp. A primary advantage is that I can have individual projects without a team, and I can also manage team-based projects without being a project manager.

The pricing of ClickUp is affordable.

We don't use products such as Commerce Cloud or Marketing Cloud.

On a scale of 1-10, I rate ClickUp a 10 out of 10.

The best advantage with ClickUp is that it's easy to use, without much of a learning curve, and it's easy to understand the UI and interface, which makes it easier to consume the product compared to others in the market.

I use the time tracking feature in ClickUp. The time tracking feature helps manage my deadlines effectively, and it is much more detailed compared to any other product available.

One of the primary things I really appreciate about ClickUp is the summary of the project; once the project ends, I can export the summary into a PDF, so I don't have to write the document manually.

Regarding analytic reports provided by ClickUp, it provides specific metrics, and while I need more time to understand how efficiently it manages the metrics, it can cater to both basic and advanced tasks.

I have not seen any disadvantages or areas for improvement with ClickUp, and the updates they bring in are quite fast and efficient, so I'm quite satisfied with the product currently.

I have not encountered any particular challenges or complexities.

I cannot think of any features they could add in the future. They have AI integration available with their product line today, which is not offered by other products, and while Microsoft Project Manager's AI integration is complex, ClickUp already has all the components in place.

I only work with Einstein Analytics, which we use as an internal tool.

My main use case for ClickUp is communication and task management.

I use ClickUp for communication to communicate within the team, and task management to ensure tasks are followed up and assigned to different people in my day-to-day work.

The best features ClickUp offers include the follow-up process where it reminds you that there are tasks pending and how you can share all policies and everything between the teams. I also really appreciate that you get notifications and an audit trail of what happened to each task.

The audit trail feature has helped me and my team because whenever there is a task followed up, or if it is not done, or if it is changed, we can always go back and see why it was done and when it was done, so it helps keep accountability as well.

ClickUp has positively impacted my organization by making things more efficient and giving things more clarity.

A specific example of how efficiency or clarity has improved is that after a meeting, once the tasks are decided and the way forward is decided, it is just a matter of assigning all the tasks to each individual, and then it gets done because it is assigned.

I cannot think of any way ClickUp can be improved, probably because I have still been using it for a short while.

I have been using ClickUp for a couple of weeks.

ClickUp is stable and I have not come across any issues with downtime or glitches so far.

I believe ClickUp's scalability can handle more users or larger workloads if our company grows, as long as the people who set these things up know what they are doing and use the features properly.

I have not interacted with ClickUp's customer support, so I am unable to say exactly.

I was using ClickUp at a previous company called Business Focus 360, and then I switched because I joined a new company which is Collective Legal, so I have been using ClickUp for some time.

It is probably too early to say if I have seen a return on investment so far because I currently see that the company was using ClickUp before I joined, and that is why ClickUp is new for me.

I do not know about the experience with pricing, setup cost, and licensing for ClickUp because I was not the one who set up the pricing, so I really do not know as it was not done by me.

We evaluated other options before choosing ClickUp; we were initially using Trello, but we feel that ClickUp is more organized and easier to use than Trello.

I would rate ClickUp a nine out of ten.

I chose nine out of ten because sometimes it can be a bit confusing, and I do not know if it is a fault of the product or that I am new, but sometimes finding things can be a bit confusing.

My advice for others looking into using ClickUp is that you cannot just have ClickUp; you have to encourage your employees to use it and use it yourself and show how effective it is, and once people get used to it, I think it works seamlessly. I would give ClickUp a rating of nine out of ten.

I work with ClickUp as the platform to track our projects, our day-to-day work, and operations workflows. We mainly use ClickUp for those three scenarios, and also for meeting notes, dashboard views for day-to-day updates, weekly updates, etc.

Task dependencies are mostly used in Gantt charts in our use cases, but they're also sometimes used in the list view scenarios. As we work on projects, there are task dependencies and task blockers that we need to watch out for because, without completing the preceding task, we cannot move to the subsequent task. That's something we very frequently use.

Automations in ClickUp are mainly used to cut down on manual work we need to accomplish. Many tasks that are routine are offloaded to automations so that we do not need to attend to them individually. For dashboards, we use them to keep our executives up to date on ingoings and outgoings of each department so they have this top-down view of what's happening at a glance.

Among our company departments, we use custom statuses, custom fields, and automations based on the nature of the work that certain departments undertake. Custom fields and statuses that are used in the operations department would not translate directly to the marketing department, for example. It's a feature that we use very often in ClickUp because every space has its own custom fields, custom statuses, columns, and also automations running to keep the workflow going.

We use ClickUp as our primary method of monitoring our day-to-day operations and all the projects in the company, so it's quite important to stay stable with ClickUp.

Currently, what we find most valuable in ClickUp is its utility as a project management tool. We use views such as list, dashboard, Gantt charts, and we also utilize task summarization, dashboard updates weekly, the notes feature, and ClickUp video, which is ClickUp recording where we use ClickUp to record our screens to share work with our async colleagues because I work out of Sri Lanka, but my company is in the US.

Our timelines actually don't align completely, so I use ClickUp to convey information to my superiors by using ClickUp as a recording tool to share that information. It's actually quite straightforward when it comes to task tracking and ensuring that nothing falls through the cracks, so ClickUp has been really useful in that regard. Prior to moving to ClickUp, my personal experience before I joined this company was using Google Sheets for project tracking, which does not have these capabilities of keeping on top of a project.

There are things that we run into almost on a weekly basis that we share with ClickUp, such as feature requests. One thing would be that there's no direct way to share cards in dashboards with an executive if I need to, so the only way to link a certain card is to send the link to the entire dashboard. These are improvement points that we come across and then promptly share with ClickUp.

I have been working with ClickUp for over one year and three months.

ClickUp is highly stable and reliable; I haven't had any issues with ClickUp in regard to reliability for the year and a half that I've worked on the platform.

ClickUp is quite capable in paid tiers. If you take the free version, the access you get and all the features are quite limited, but when it comes to enterprise levels, our subscriptions work on a seat model, so if you need another seat added, it's going to be an extra charge, so scalability is not an issue there.

I have interacted with the technical support and customer service of ClickUp. My experience with them is very positive; they are always happy to help out whenever we have an issue.

For the enterprise model, we get a time slot that we can use within a month, around three hours that we can use for our issue resolution to arrange a call with a ClickUp assistant. This is helpful when we need to either find a solution to an issue that we're having in setting up a space or when they suggest the best way to take a project forward. These are about 30-minute calls that you can request with a real ClickUp assistant to talk on video.

ClickUp also has monthly town halls where they invite their clients to see what they present about upcoming features or changes that they have made to stay up to date with all the features.

Before moving to ClickUp, I used Google Sheets for project tracking, which does not have these capabilities of keeping on top of a project.

When I started working at this company, ClickUp was already implemented.

I did not participate in the initial decision of deploying ClickUp, but I was taken in as a ClickUp expert because this is my second company that uses ClickUp as their main project management tool. In my previous company, I used ClickUp and completed the ClickUp certifications at the expert level, so that competency directly translated to this new company.

I have seen a thorough return on investment with ClickUp.

I know there are many solutions available, but since the decision was already made and I was taken in to adapt to ClickUp, I have not actually had any experience with other platforms such as Asana or Monday.com. ClickUp is my area of expertise, so my frame of comparison is very narrow. I can only compare it to Google Sheets, which I used, and which is very manual.

Based on my experience with ClickUp, I would rate it 9 out of 10.

We use the solution for task management. We also use it as a knowledge base. All the documentation and training material goes into it. We also keep organizational structures and hierarchies in it. It helps people understand whom to reach out to in certain cases. Our teams also use the tool to build tasks and track progress through agile or normal task management boards.

The automation features are user-friendly. The ability to write documents in the same phase as the task management system is a big advantage. The automation makes it easy for me to track the progress of the tasks. We can customize notifications that we receive on our laptops and mobile devices.

We can customize the task management boards. We can also have team-level workflow dashboards. We use the task management features. It keeps everyone on the same page. The tool is pretty intuitive. We did not face any challenges.

More automation features must be added. We cannot delete tasks automatically. If a task is attached to multiple lists, it's a struggle to remove it from one list and keep it in another. The solution does not have a hierarchical folder structure. We cannot create folders inside folders. It is limiting.

I have been using the solution for the last four to five months.

I rate the solution’s stability a nine out of ten. We haven’t faced any stability issues.

I rate the solution’s scalability an eight out of ten. It is highly scalable. We have 100 to 150 users in our organization. Our day-to-day tasks depend on it. As we grow, we might increase the usage.

ClickUp has completely replaced Asana in our organization. Asana had limited automation features. ClickUp is more intuitive. The user experience of note-taking, knowledge base, and documentation features is not good in Asana. ClickUp is easy to use.

I rate the ease of setup a seven out of ten. Since it is a note-taking and knowledge-based task management system, it takes a little bit of organization. It was the most difficult phase. Once it is done, the tool is much better than Asana. The product is deployed on the cloud. We just take a membership and use the tool. Once we set up, it's good to go. It's pretty intuitive. We do not need to maintain it.

I rate the pricing a five out of ten. ClickUp is affordable. We pay a yearly fee.

We evaluated Asana, ClickUp, and Notion.

We have our own support team. However, we do not need much support because the platform is quite intuitive. It is hard to calculate ROI. We have to invest some time into the product and build our initial structure. Once we get it right, the tool will pay off. It is scalable. We only use the AI features to search our knowledge base. If we need to search for random information, we ask the AI. It is easy to go through the knowledge base. Overall, I rate the solution an eight out of ten.

I use ClickUp for managing our development projects, tracking progress on the current developer tasks, planning upcoming front-end changes, and coordinating the development of multiple QR functionalities. It helps keep everything organized and ensures smooth collaboration within the team.

ClickUp optimizes task assignments with its user-friendly interface and plethora of options. Compared to other platforms like Azure, it is more intuitive and accessible, even for non-technical users. Its simplicity and range of features make task management easy and efficient for the whole team.

ClickUp could improve by streamlining its functions and organizing them better for easier access. Some features seem unnecessary or cluttered, and it could benefit from categorizing functions more clearly. For example, having a separate section for support-related features could enhance user experience.

Additionally, an extension allowing developers to connect ClickUp with Git repositories would greatly enhance workflow efficiency. This integration would enable easier access to modules directly from Git, streamlining development processes and enhancing collaboration within teams.

I have been working with ClickUp for about two months.

I would rate the stability of ClickUp as a nine out of ten.

I would rate the scalability of the solution as a ten out of ten. Around 90 people in my department and approximately 250 employees in the company use ClickUp.

Based on my recent two-month experience with ClickUp and my two-year experience with Microsoft Azure, I find ClickUp preferable. It is more user-friendly and accessible, even for non-technical users, which makes it easier for everyone to navigate and collaborate effectively.

I would rate the affordability of ClickUp at an eight out of ten. It is reasonably priced for the quality it offers.

We use ClickUp's pro solution for team project management. We divide our projects into multiple sprints and organize tasks accordingly. I have created a personal space within ClickUp where I oversee the development and design teams, each with its sections for tasks and stages of progress. This setup helps keep everything organized and ensures smooth collaboration across departments.

ClickUp can optimize workflow by integrating with developer tools like Git, allowing seamless access to modules and enhancing collaboration. While I primarily use it for tracking team progress and roadmaps, integration with Git would greatly benefit developers who spend more time within ClickUp.

Overall, I would rate ClickUp as a nine out of ten. I would recommend it to others.

ClickUp is a good alternative to Jira Align, and it does a lot of things that Jira Align cannot. If I compare Jira Align and ClickUp, I will always go with Jira Align.

The most valuable feature of ClickUp is its AI recommendation. ClickUp has a lot of visibility for the management and a lot of automation. ClickUp takes the technology to the next level regarding AI automation for release nodes, creating a doc based upon the use cases and writing product documentation and user stories based upon simple use cases. ClickUp's user experience is far, far better than Jira Align.

ClickUp doesn't have a roadmap vision and a proper way of planning. In Jira Align, you can see the roadmap and epic differently and then go down to the task, which is impossible in ClickUp. ClickUp doesn't show the epic, user story, and task. Tagging is there in ClickUp, but the representation of epic, the roadmap that everybody wants to see, the management wants to see, and the product they want to see is not there.

I have been using ClickUp for one and a half years.

ClickUp is a very stable solution.

More than 500 users are using the solution in our organization.

The solution’s initial setup is very easy.

ClickUp’s pricing is better than Jira Align’s.

ClickUp is deployed on-cloud in our organization. I would recommend ClickUp to other users because it is easy to use.

Overall, I rate ClickUp eight and a half out of ten.

I use it for task management and document management. I find it helpful for smaller companies since ClickUp has some limitations in the free version.

In smaller companies where I run smaller projects, it gets used. Larger enterprise companies tend to use Jira and Confluence.

Smaller companies might choose ClickUp over solutions like PyCharm.

The main advantage is having everything in one tool. You don't need separate tools like Jira and Confluence. Plus, ClickUp has a lot of helpful templates. It's more dynamic than Jira.

Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier. It offers better capabilities for hierarchical trees and resource planning compared to some other tools.

It offers good capabilities for resource planning. ClickUp is more customizable than Jira. I can tailor the columns and add things like Gantt charts directly within the tool. In Jira, we don't have such features.

ClickUp could improve its marketing to be more visible. It has potential for both smaller businesses and even larger enterprises.

In future releases, ClickUp could improve its documentation section, the part that's meant to compete with Confluence. It's a relatively new feature, so there's room for growth. The task tracking is excellent in Jira, but the 'Docs' section needs some refinement in ClickUp.

I have been using it for three years.

I've never had issues with stability. I would rate the stability a ten out of ten.

There are limitations to the free version. For a company with 500 users, the free plan wouldn't work.

I use the free version. There are commercial licenses available as well. 

The free version has limitations, but it's a good way for smaller companies to try it out.

Overall, I would rate the solution a ten out of ten. I would recommend using this solution. You might love it. 

I use it a lot for project management and task management. I also use it for note-taking and planning agendas for meetings and such.

It has helped me because I have multiple different clients, and I switch contacts all day long. It really helps me focus on exactly what needs to be done for a client and better track the big picture of what needs to be done. So I don't lose sight of specific tasks.

So when I take a note, I have the ability to highlight text and have it transform into a specific part of the note as a task. From that point on, anytime I look at that note, I can see the status of that task within the context of the text. It's a little hard to explain, but it sounds like such a simple feature. However, it has been a game changer in terms of my ability to quickly write notes from meetings and extract the tasks and action items. Next time I meet with the client, I can quickly reference what we discussed last week and where we are on each of those items.

I would like to be able to assign tasks to users who don't necessarily have access to it. It's not that I need them to be notified or anything; it's just better for me to be able to say that I'm not responsible for a certain item. I would also like to see roles and permissions built out a bit more. For example, if I have a folder with different views or tabs at the top, I would like to be able to specify that specific invited users, like guest users, can only see tasks where a certain criterion is selected. I'd like to be able to narrow that down. Right now, I can only give them access to the entire folder or list, and I can't filter out tasks.

In additional features, I would love to see ClickUp integrated with more tools, possibly like Microsoft Loop, which they're coming out with. That would be very interesting to me. I would also really, really love the integration with QuickFit.

I have been using ClickUp for two years. When it comes to a version, it is browser-based software, so you have whatever they give you.

It's pretty stable. I've never had any issues.

It can be scalable when used in the right context. If you're trying to use it to run your entire business and track things like invoices and quotes, it won't be scalable. But when used in the right context, it is very scalable.

I do have plans to increase your usage of ClickUp in the future. I'm actually in the middle of a process right now to increase its usage. I'm bringing on additional consultants to my team, and I've given them access to specific projects. So I'll have more users inputting data into ClickUp.

ClickUp is definitely a power user-type tool. In comparison to a competitor like Asana, it might seem a little more complex when setting it up, but it offers many more features. So I would say it's of medium difficulty to set up.

I believe my business would be much more challenging to manage if I didn't have ClickUp.

It's very affordable. ClickUp has made it easy for anyone to access. They have different pricing tiers, so if you're interested in more features, you can upgrade, but their free and lowest-priced options are very reasonable. Even the minimum paid version provides around 20 free guest users and similar benefits.

I definitely have a format that I prefer for all my projects and clients managed within ClickUp. 

ClickUp provides a great and easy-to-use template feature, so I highly recommend finding what works for you and saving it as a template. That way, whenever you have a new client or project, you can quickly use that template as a starting point.

Overall, I would rate the solution an eight out of ten. 

So, I've been using ClickUp to track the activities and tasks of my team members weekly. We have a system where we send out the tasks and prioritize them as P0, P1, and P2. Then, we analyze the tasks and decide who will be responsible for what and what kind of support they need. I find that ClickUp is really helpful for people management and staff management. It's about project management and ensuring that my team focuses on the most important activities and delivers.

From my team's perspective, everyone reports on the activities they are working on and any additional requests they may have. These requests could be as simple as sending a report to the CEO or more complex, like preparing a specific deck for a customer, writing user requirements or user stories for a new feature, and more. These tasks are tracked on our ClickUp board, which is organized into different spaces, such as random requests, product requirements, customer support, and so on. By arranging topics and themes in this manner, our team is able to focus on priority tasks, and I help them determine which tasks are more urgent and which can be deprioritized. This streamlined approach to task management has helped our team stay on track and focused on our goals.

One interesting feature of ClickUp was its timeline view, which, unfortunately, was not included in the free version. Although I enjoyed using it, I could only use it for a limited time, around a month. In our company, with the timeline view, we could create timelines for our features and determine when the teams needed to start working on the next set of requirements. This allowed us to do capacity planning and ensure we were on track with our timelines. While we eventually didn't start using its calendar view, I still liked the way ClickUp presented its timeline view.

ClickUp offered our entire team, consisting of 12-13 members, access to their free version. When comparing ClickUp to other project management tools such as Asana or Monday.com, I don't see much difference in what we can achieve with them since they all have similar features. Whether it's a Kanban, list view, table view, automation, and other features, they all have similar capabilities. However, ClickUp stands out as a very simple, visually pleasing, and user-friendly tool. I found it much better than the other tools we had used before. Additionally, since ClickUp is free, it made sense to stick with it rather than constantly migrating to different tools every six months.

From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure.

Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.

I have experience with ClickUp for almost two years. Also, I am just an end-user of the solution’s free version.

Stability-wise, I rate the solution a ten out of ten.

I wouldn't rate any areas concerning the solution less than nine or ten. My team members using the solution consist of more than 18 people.

I contacted ClickUp's technical support team once when they sent me a note stating that the free version would only allow a maximum of five users. I expressed your concern about this to the support team and explained how I had been using ClickUp for a long time and how my entire team depended on it. I felt it was unfair to reduce my team from 12-13 members to just five so we could use the solution. I told them it was impossible and that I would have to stop using ClickUp completely. After a day or two, they told me how my entire team and I could use ClickUp for free. After that, I never interacted with the support team since I didn't need to reach out to them.

I used to rely on Asana a lot when they still had a free plan. But then, they removed it and started sending us many emails and calls to pressure us into buying one of their packages. My team consisted of ten people at the time, and we were all using Asana. So, there was a lot of pressure on us to buy a particular package, whereas I was not in a position to make decisions within the organization. We, as a team, obviously couldn't go ahead to purchase Asana's plan. After that, I did not use a few project management tools for some time. Then, I started to use ClickUp since it offered me a free plan. However, recently, they've reduced the feature set to less than five members or something like that. But I wrote to ClickUp stating how my team has more than fifteen people, and we've been using ClickUp for a while. It will be very difficult for us to get into a paid plan now. And they did make an exception by allowing me and my team to continue using the free plan. So, I continued using it.

The initial setup was simple. I rate the initial setup a ten out of ten. Since it is cloud-based software, there is no deployment process involved. So, the ClickUp I use is a SaaS one.

I would recommend the solution to those planning to use it. For anyone who wants to improve from an efficiency perspective and to find out what exactly they themselves or the team are working on, I think ClickUp is the software to use. I think ClickUp has created a product that is ideal for people like us who prioritize efficiency and ensure that our team works well. Although we are not paid members, I believe that if ClickUp reaches out to enterprises and encourages them to adopt this software, teams across different companies can benefit greatly. It is up to ClickUp to approach these companies and ensure that they purchase licensed software. While I am only using the free version for my team, it is important to note that my organization is over 50,000 employees strong. So, ClickUp has a lot of opportunities, and anyone looking at productivity and performance should choose ClickUp since it is very good software. Overall, I rate the solution a ten out of ten.

I'm not the team lead for the ClickUp project. My team lead assigns me some tasks, and sometimes, our client also raises tickets on ClickUp. We actively see them and use tickets there as well, just like Jira.

I am currently exploring ClickUp AI, which I think is very good. ClickUp is easy to use. It has many dashboards, and our team can create their own dashboards. Multiple projects can be handled under the same ClickUp profile. ClickUp also provides checklist features, customizability, templates, and so on.

I have been using ClickUp for one year.

I have worked with the solution for one and a half years and haven't seen any glitches in the system.

I rate the solution’s stability ten out of ten.

My whole team of 30 people uses ClickUp. The client's team of 20 to 25 people and the client's testers also use the solution. In my project, we have more than 50 users using ClickUp.

I rate the solution a nine out of ten for scalability.

It is very easy to collaborate with our team through ClickUp. ClickUp is easier to use than Jira. We have deadlines for some tasks. My manager assigns me a task, and we have a deadline and overview of how we are completing it. ClickUp is easy to use because we have descriptions of the tasks and stories.

We use both Jira and ClickUp because some of our clients have experience with Jira. Hence, some projects run on Jira because some clients use Jira to raise tickets. Other clients who have experience with ClickUp find it easier to use. It's easy to customize the solution.

ClickUp supports exporting data. We report and log our time directly on ClickUp. The solution integrates with our website, where we log time, and it appears on our ClickUp dashboards. We log our working hours on ClickUp, and our manager exports the data.

We use Google Chat for our internal communication, but we use ClickUp for client conversations regarding tasks and tickets. I personally haven't integrated the solution with anything. However, my manager integrated ClickUp with our internal website, where we log our working hours. The integration automatically transfers the data from our database to ClickUp, and it works fine. I would recommend ClickUp to other users.

Overall, I rate the solution an eight out of ten.