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ClickUp Reviews

Vendor: ClickUp
4.0 out of 5
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What is ClickUp?

Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.

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ClickUp is the #12 ranked solution in top Project Management Software. PeerSpot users give ClickUp an average rating of 8.0 out of 10. ClickUp is most commonly compared to Jira: ClickUp vs Jira. ClickUp is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a healthcare company, accounting for 13% of all views.
Buyer's Guide
ClickUp
September 2025
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Helped 867,370 peers since 2012

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ClickUp mindshare

As of September 2025, the mindshare of ClickUp in the Project Management Software category stands at 1.8%, up from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
ClickUp1.8%
monday.com for Enterprise8.1%
Jira7.7%
Other82.4%
Project Management Software

PeerResearch reports based on ClickUp reviews

TypeTitleDate
CategoryProject Management SoftwareSep 15, 2025Download
ProductReviews, tips, and advice from real usersSep 15, 2025Download
ComparisonClickUp vs JiraSep 15, 2025Download
ComparisonClickUp vs monday.com for EnterpriseSep 15, 2025Download
ComparisonClickUp vs Microsoft ProjectSep 15, 2025Download
Suggested products
TitleRatingMindshareRecommending
Jira4.17.7%91%275 interviewsAdd to research
Microsoft Project4.05.7%93%84 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

ClickUp features AI recommendations, advanced automation, and a superior user experience that surpasses Jira Align. Users enjoy intuitive task management with Gantt charts, templates, and customizable dashboards. Real-time chat, dynamic project management views, and user-friendly interfaces boost efficiency. Its ability to streamline processes with task assignments, document editing, and timeline views are highly praised. Being cost-effective and visually appealing adds to its appeal, making it a preferred choice for many organizations.
  • "The best advantage with ClickUp is that it's easy to use, without much of a learning curve, and it's easy to understand the UI and interface, which makes it easier to consume the product compared to others in the market."
  • "It is great for visualization and project task assignments to team members."
  • "The tool is pretty intuitive."

Room for Improvement

ClickUp requires improvements in its mobile UI, customization for development, and intuitive user interface. Integrations with additional tools, more robust email automation, and enhanced reporting are needed. AI implementation would be beneficial. Restrictions on email licensing are frustrating for businesses. There is a lack of intuitive dashboards and limited automation features. Users find it challenging to organize functions and manage integrations. Some features feel cluttered. Enhancements in marketing and documentation are desirable.
  • "One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software, where having the capability to import previously run projects into ClickUp would be beneficial."
  • "They should explain better how costs and licensing are distributed."
  • "More automation features must be added."

Pricing

ClickUp offers competitive pricing at approximately $8 to $20 per user monthly, with various tiers to suit enterprise needs. Many users find ClickUp moderately priced, while the availability of a free version and the inclusion of free guest users add value. The absence of hidden fees contributes to its appeal. Despite some concerns about higher costs compared to competitors, the affordability and flexibility in pricing tiers are generally well-received by users.
  • "ClickUp is affordable."
  • "I use the free version."
  • "The product is expensive."

Popular Use Cases

Companies primarily use ClickUp for project scheduling, management, and tracking workflow processes. It enables teams to plan projects, allocate responsibilities, and monitor task progress. With features like collaboration, automation, document management, and custom fields, ClickUp supports data updates, task prioritization, and effective communication. It serves as a platform for CRM, case management, agile development, and more, ensuring organized teamwork and efficient operations while maintaining structure through folders and automated reminders.

Service and Support

ClickUp's support operates smoothly with multiple team members attending to issues. While some rely on the extensive knowledge base, others praise the positive, helpful interactions with the support team. Technical support is rated around seven or eight out of ten by some. Enterprise users benefit from designated assistance slots and video calls for problem-solving. Monthly town halls keep users informed on upcoming features and changes.

Deployment

Users found ClickUp's initial setup to be generally simple, often completed within a day. Some reported a moderate complexity, especially when customizing features, requiring up to a few weeks to become proficient. ClickUp's cloud-based nature eliminates deployment processes. Early stage involved creating prototypes to ensure seamless integration with existing systems. Although slightly more complex than competitors like Asana, ClickUp's range of features made it worthwhile for users seeking advanced project management capabilities.

Scalability

ClickUp demonstrates strong scalability across diverse organizations, handling expansion from small groups to large teams efficiently. While its paid tiers offer extensive capabilities, some concerns arise in certain features and cloud-based issues. Users appreciate its adaptability to growing team sizes and specific contexts, though some rely on additional tools to overcome limitations. The free version is less suitable for extensive user bases, and adding seats incurs extra costs, but enterprise levels accommodate increasing demands effectively.

Stability

Users find ClickUp to be a highly stable platform, consistently praising its reliability. Ratings for stability frequently reach nine or ten out of ten, highlighting few to no issues across diverse applications and departments. Even organizations with multiple users report excellent performance, with some comparing favorably against other well-known platforms. Long-term users affirm that ClickUp operates smoothly, sharing no significant disruptions or system glitches.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our ClickUp Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business13
Midsize Enterprise1
Large Enterprise4
By reviewers
By visitors reading reviews
Company SizeCount
Small Business35
Midsize Enterprise4
Large Enterprise37
By visitors reading reviews

Top industries

By visitors reading reviews
Healthcare Company
13%
Educational Organization
11%
Performing Arts
9%
Computer Software Company
9%
Financial Services Firm
7%
Outsourcing Company
7%
Media Company
7%
Legal Firm
4%
Government
4%
Hospitality Company
4%
Retailer
4%
Comms Service Provider
3%
Energy/Utilities Company
3%
Insurance Company
3%
Real Estate/Law Firm
3%
Non Profit
1%
Manufacturing Company
1%
Logistics Company
1%
Pharma/Biotech Company
1%
Construction Company
1%
Recreational Facilities/Services Company
1%
Renewables & Environment Company
1%
Aerospace/Defense Firm
1%
Non Tech Company
1%

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ClickUp Reviews Summary
Author infoRatingReview Summary
Solution Architect and Senior Consultant at Keysight Technologies5.0I've used ClickUp for six months to automate and track projects efficiently; it's easy to use, improves collaboration, offers great task management, and provides useful features like time tracking, though legacy system integration could be better.
Independent Consultant at Oceans4.5I use ClickUp to manage projects and operations, relying on features like automations, dashboards, and task dependencies daily. It's reliable, customizable across departments, and far superior to manual tools like Google Sheets.
Senior Manager Analytics at Aarki, Inc.4.0We use ClickUp for task management and as a knowledge base, finding automation features user-friendly and intuitive. It replaced Asana due to better automation and ease of use, though it needs more automation features and a better folder structure.
Product owner at Digitt Plus (AFT)4.5I use ClickUp for managing development projects and find it more intuitive and accessible than Microsoft Azure. It optimizes task assignments well, though it could benefit from better function organization and an integration with Git repositories for improved workflow.
Director of Products at ADP5.0I've been using ClickUp to manage my team's tasks, finding it user-friendly and visually pleasing. Though it offers many features similar to Asana and Monday.com, its free plan made it our preferred tool despite few feature limitations.
Project Manager at a financial services firm with 51-200 employees5.0I use ClickUp for task and document management, finding it suitable for smaller companies due to its limitations in the free version. Its all-in-one approach, with features like customizable templates and diagramming tools, offers a more dynamic alternative to Jira.
Owner at Verve Technologies4.0I primarily use ClickUp for project and task management, as well as note-taking. Its ability to highlight text into tasks has been transformative. However, I desire more flexible task assignments, permissions, and integration with other tools like QuickFit.
SAP EWM & PP Consultant at Ohlthaver & List4.0I use ClickUp for task management and collaboration, but the email automation needs improvement, particularly with attachments and URL length. Restrictions on Gmail accounts complicate licensing, leading us to consider other solutions due to these technical issues.