Salesforce Einstein Analytics Reviews

Name: Salesforce Einstein Analytics
Brand: Salesforce
Rating: 4 (18 reviews)

4.1 out of 5

18 reviews
85% willing to recommend

1,440 followers

What is Salesforce Einstein Analytics?

Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:

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Salesforce Einstein Analytics is the #12 ranked solution in top Business Intelligence Tools. PeerSpot users give Salesforce Einstein Analytics an average rating of 8.2 out of 10. Salesforce Einstein Analytics is most commonly compared to Microsoft Power BI: Salesforce Einstein Analytics vs Microsoft Power BI. Salesforce Einstein Analytics is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Buyer's Guide

Salesforce Einstein Analytics

June 2024

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Helped 793,295 peers since 2012

Featured reviews

Parker Goodson

Enterprise Account Executive at T-Mobile

As a sales representative, my primary tool for data analysis is Salesforce Einstein Analytics, which I predominantly utilize for sales-related activities near Rina. Additionally, I regularly review the tracked figures within the platform to ensure that I meet all the required performance metrics…

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AlbertoFlores

Country Manager & Global Sales Director at Babel systems

To be honest, I don't know what has room for improvement in the tool because we have just started to use it in our company and haven't found any weaknesses. Maybe, later on, I will be able to give you more details on the product's weaknesses. The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better. In the future, the solution should have more drop and drag features, more user-friendly functions, and more understandable models for a person like me who is not a technician and for other regular people since the product is already easy to use.

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Sunny Teotia

Management Consultant at Accenture

In the market that we have right now, we have CRM solutions from Microsoft, from Adobe. IBM also has the Salesforce CRM solution. Out of all these CRM solutions, Salesforce is the most scalable that we have. It has the capability to integrate well with SAP systems, all the external systems, whether it's an external campaign management system or a marketing tool, or whether it is a reporting or a BI tool, or it is an ERP system. Whatever external system or a legacy system that the company has, Salesforce is very well capable of integrating with those systems. We make use of the APIs.

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Salesforce Einstein Analytics mindshare

As of July 2024, the mindshare of Salesforce Einstein Analytics in the BI (Business Intelligence) Tools category stands at 1.1%, down from 2.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

BI (Business Intelligence) Tools

Key learnings from peers

Valuable Features

"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."

Room for Improvement

"The product is expensive."
"The product must be more transparent."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."

Pricing

"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."
"The solution is expensive."
"I rate the solution's pricing a seven out of ten."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

13%

Manufacturing Company

University

Educational Organization

Insurance Company

Retailer

Healthcare Company

Energy/Utilities Company

Government

Non Profit

Real Estate/Law Firm

Construction Company

Performing Arts

Comms Service Provider

Legal Firm

Outsourcing Company

Media Company

Wholesaler/Distributor

Hospitality Company

Logistics Company

Recreational Facilities/Services Company

Transportation Company

Sports Company

Consumer Goods Company

Compare Salesforce Einstein Analytics with alternative products

Learn more about Salesforce Einstein Analytics

Connect directly to your CRM data and execute on insights directly in Chatter.
Automatically analyze millions of rows of data and get predictive analytics with Einstein Discovery.
Explore data quickly and automate actions with prebuilt apps.
Use mobile to act, whether you're on Android or iOS.

Salesforce Einstein Analytics was previously known as Einstein Analytics, Salesforce Wave Analytics.