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ClickUp vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
ClickUp improves efficiency and productivity, offering time savings without a team, though its value varies by company needs.
Sentiment score
8.1
Zoho Projects improves productivity and project delivery, offering ROI benefits with efficient processes despite limited direct monetary savings.
A primary advantage is that I can have individual projects without a team, and I can also manage team-based projects without being a project manager.
Solution Architect And Senior Consultant at Keysight Technologies
It has helped me streamline processes by using my SOPs and Zoho for improvement.
Associate Director at Scimax Global LLC
 

Customer Service

Sentiment score
4.4
ClickUp's efficient customer service, knowledge base, and quick issue resolution contribute to high user satisfaction and reliability.
Sentiment score
6.5
Zoho Projects' customer service is mixed, excelling in email support but facing issues with phone communication and response times.
They are just a chat away, and there is typically a dedicated person or two handling my account.
Associate Director at Scimax Global LLC
The overall rating for the tech support and customer service team is four out of ten.
Functional Consultant at a non-tech company with 51-200 employees
Their support is phenomenal; their agents realize that part of the reason I am likely to call is because I need Zoho Projects to work in conjunction with other integrated apps.
Owner & Digital Marketing Manager at MPCosta
 

Scalability Issues

Sentiment score
7.1
ClickUp scales well for teams of all sizes, though some features and the free version have limitations.
Sentiment score
7.9
Zoho Projects is adaptable for teams of all sizes but may be complex for small businesses seeking simpler tools.
I believe ClickUp's scalability can handle more users or larger workloads if our company grows, as long as the people who set these things up know what they are doing and use the features properly.
Compliance manager at Collective legal
I can go straight from ideating within a spreadsheet to implementing within the project management much easier in To Do than in Zoho Projects.
Owner & Digital Marketing Manager at MPCosta
 

Stability Issues

Sentiment score
8.8
ClickUp is highly rated for stability, praised for reliable performance without glitches or downtime, often scoring nine or ten.
Sentiment score
7.9
Zoho Projects is highly stable with minimal issues, improved over years, but desires more AI features for enhanced reliability.
ClickUp is quite stable, and I don't see glitches or latency issues.
Solution Architect And Senior Consultant at Keysight Technologies
Changes sometimes don't reflect.
Associate Director at Scimax Global LLC
 

Room For Improvement

ClickUp needs UI, mobile app, AI integration, bug tracking, and documentation improvements to enhance user experience and customization.
Zoho Projects needs enhancements in usability, integration, customization, collaboration, and analytics, while adding customer portals and simplifying functionalities.
One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software.
Solution Architect And Senior Consultant at Keysight Technologies
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Associate Director at Scimax Global LLC
You can essentially copy and paste a range of tasks with various details and paste it directly into the platform, which allows it to handle them very quickly and accurately.
Owner & Digital Marketing Manager at MPCosta
More technical features for agile methodology would be valuable.
Functional Consultant at a non-tech company with 51-200 employees
 

Setup Cost

ClickUp offers affordable, flexible pricing with competitive enterprise rates and free guest access, appealing to cost-conscious users.
Zoho Projects is cost-effective, offering global competitive pricing and multi-application licenses, remaining cheaper than competitors like Salesforce.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Associate Director at Scimax Global LLC
Zoho Projects is considered cheap compared to Google and Microsoft services.
Engineer information management services at SCTIMST
 

Valuable Features

ClickUp streamlines team collaboration with a user-friendly interface, advanced task management, scheduling tools, and AI-enhanced automation features.
Zoho Projects integrates with various tools, offering task management, customization, scalability, collaboration, and essential time tracking features.
ClickUp improves my team's collaboration process, as it allows inviting everyone without requiring a corporate email address, and external contractors can also see the project, which is a very important feature I prefer over other products.
Solution Architect And Senior Consultant at Keysight Technologies
The audit trail feature has helped me and my team because whenever there is a task followed up, or if it is not done, or if it is changed, we can always go back and see why it was done and when it was done, so it helps keep accountability as well.
Compliance manager at Collective legal
Task management features have significantly enhanced project efficiencies with quantifiable gains.
Functional Consultant at a non-tech company with 51-200 employees
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
Associate Director at Scimax Global LLC
The most valuable feature of Zoho Projects that I have found is its time tracking.
Owner & Digital Marketing Manager at MPCosta
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
15th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zoho Projects
Ranking in Project Management Software
14th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Project Management Software category, the mindshare of ClickUp is 1.0%, down from 1.8% compared to the previous year. The mindshare of Zoho Projects is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Zoho Projects1.1%
ClickUp1.0%
Other97.9%
Project Management Software
 

Featured Reviews

Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Has improved project tracking accuracy and simplified team collaboration through flexible task workflows
On a scale of 1-10, I rate ClickUp a 10 out of 10. The best advantage with ClickUp is that it's easy to use, without much of a learning curve, and it's easy to understand the UI and interface, which makes it easier to consume the product compared to others in the market. I use the time tracking feature in ClickUp. The time tracking feature helps manage my deadlines effectively, and it is much more detailed compared to any other product available. One of the primary things I really appreciate about ClickUp is the summary of the project; once the project ends, I can export the summary into a PDF, so I don't have to write the document manually. Regarding analytic reports provided by ClickUp, it provides specific metrics, and while I need more time to understand how efficiently it manages the metrics, it can cater to both basic and advanced tasks. I have not seen any disadvantages or areas for improvement with ClickUp, and the updates they bring in are quite fast and efficient, so I'm quite satisfied with the product currently. I have not encountered any particular challenges or complexities. I cannot think of any features they could add in the future. They have AI integration available with their product line today, which is not offered by other products, and while Microsoft Project Manager's AI integration is complex, ClickUp already has all the components in place. I only work with Einstein Analytics, which we use as an internal tool.
Matt Costa - PeerSpot reviewer
Owner & Digital Marketing Manager at MPCosta
Accurate time tracking has improved invoicing workflows but task management still needs refinement
I am used to working in To Do, which is a very fast platform. You can essentially copy and paste a range of tasks with various details and paste it directly into the platform, which allows it to handle them very quickly and accurately. Zoho Projects is much more enterprise-focused, so the functionality and flow is a little more restricted than I would enjoy. It has all of the same fields, but those fields are somewhat harder to get information into and out of than many other project management platforms. As for features with Zoho Projects, the time tracking capabilities are very robust, but the method by which I start and stop the timer is not very fluid. As far as features I would like integrated, I am uncertain; rather, I see features that could be improved.
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Top Industries

By visitors reading reviews
Educational Organization
14%
Financial Services Firm
11%
Construction Company
7%
Outsourcing Company
7%
Construction Company
18%
Financial Services Firm
16%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for ClickUp?
I do not know about the experience with pricing, setup cost, and licensing for ClickUp because I was not the one who set up the pricing, so I really do not know as it was not done by me.
What needs improvement with ClickUp?
I cannot think of any way ClickUp can be improved, probably because I have still been using it for a short while.
What is your primary use case for ClickUp?
My main use case for ClickUp is communication and task management. I use ClickUp for communication to communicate within the team, and task management to ensure tasks are followed up and assigned t...
What needs improvement with Zoho Projects?
I am used to working in To Do, which is a very fast platform. You can essentially copy and paste a range of tasks with various details and paste it directly into the platform, which allows it to ha...
What is your primary use case for Zoho Projects?
I was using Zoho Projects previously, but my company still owns many integrated software solutions. I needed the ability to track time within Zoho Projects that automatically streams into invoicing...
What advice do you have for others considering Zoho Projects?
I would mention to other users who would like to start working with Zoho Projects to utilize the support available as much as possible to make their life easier. That was a big portion of what made...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about ClickUp vs. Zoho Projects and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.