

Zoho Projects and ClickUp are both competitive in the project management space. Users seem happier with Zoho Projects due to its pricing and integrated features, while ClickUp's intuitive design and AI-driven automation give it an edge.
Features: Zoho Projects provides an all-in-one approach, seamlessly integrating CRM, marketing, finance, and communication tools. It offers extensive customization, API integrations, and works well with other Zoho products. Features like timelines, reports, and Gantt charts enhance project tracking. ClickUp offers visually appealing scheduling tools and AI recommendations for efficiency, enabling task automation. It supports real-time collaboration and task management, providing a user-friendly platform for multiple projects.
Room for Improvement: Zoho Projects' interface simplicity, mobile app functionality, integration, milestone tracking, and template management need improvement. Enhancing technical support could also boost user experience. ClickUp could refine its mobile UI and broaden industry-specific tools, particularly for development sectors. Simplifying interface complexity and expanding integration options are key areas for ClickUp's enhancement.
Ease of Deployment and Customer Service: Zoho Projects supports deployment on public, private clouds, and occasionally on-premises. Its customer service has mixed reviews; electronic support is rated higher than phone support. ClickUp primarily deploys on the public cloud and ensures smoother customer support with timely responses and good technical aid.
Pricing and ROI: Zoho Projects is deemed cost-effective, often cheaper than competitors, providing bundled access to various applications. This pricing structure contributes to significant ROI due to its comprehensive features. ClickUp offers various pricing tiers that are generally affordable, yet some users find it costlier than alternatives like Jira. Overall, productivity gains from ClickUp lead to positive ROI perceptions.
A primary advantage is that I can have individual projects without a team, and I can also manage team-based projects without being a project manager.
It has helped me streamline processes by using my SOPs and Zoho for improvement.
They are just a chat away, and there is typically a dedicated person or two handling my account.
The overall rating for the tech support and customer service team is four out of ten.
I believe ClickUp's scalability can handle more users or larger workloads if our company grows, as long as the people who set these things up know what they are doing and use the features properly.
ClickUp is quite stable, and I don't see glitches or latency issues.
Changes sometimes don't reflect.
One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software.
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
More technical features for agile methodology would be valuable.
Managing multiple projects in the project presents challenges.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Zoho Projects is considered cheap compared to Google and Microsoft services.
ClickUp improves my team's collaboration process, as it allows inviting everyone without requiring a corporate email address, and external contractors can also see the project, which is a very important feature I prefer over other products.
The audit trail feature has helped me and my team because whenever there is a task followed up, or if it is not done, or if it is changed, we can always go back and see why it was done and when it was done, so it helps keep accountability as well.
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
Task management features have significantly enhanced project efficiencies with quantifiable gains.
The collaboration tools within Zoho Projects are good.
| Product | Market Share (%) |
|---|---|
| ClickUp | 1.2% |
| Zoho Projects | 1.1% |
| Other | 97.7% |


| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.
Zoho Projects is an online project management software that helps you run your business with ease. It stands as a comprehensive solution to your day-to-day problems in project management and adds value to your business by leaps and bounds.
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