ClickUp vs Jira comparison

ClickUp and Atlassian are both solutions in the Project Management Software category. ClickUp is ranked #12 with an average rating of 8.4, while Atlassian is ranked #1 with an average rating of 8.4. ClickUp holds a 1.8% mindshare in PMS, compared to Atlassian’s 7.5% mindshare. Additionally, 89% of ClickUp users are willing to recommend the solution, compared to 91% of Atlassian users who would recommend it.

ClickUp

Read 19 ClickUp reviews

663 Views
583 Comparison Views

89% willing to recommend

Jira

Read 275 Jira reviews

13,966 Views
1,816 Comparison Views

91% willing to recommend

ClickUp

Jira

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Jira and ClickUp are prominent tools in the project management and issue-tracking category. ClickUp seems to have an upper hand in terms of simplicity and user-friendliness, while Jira is preferred for its extensive integration capabilities and robust functionalities.

Features: Jira is known for its powerful bug and issue tracking, seamless API integration, and support for agile methodologies. It integrates extensively with Atlassian and other tools. ClickUp offers user-friendly task management with AI integration for automation, capturing intricate task details efficiently. It provides customizable workflows with a range of templates and maintains a simpler interface than Jira.

Room for Improvement: Jira's complex customization can challenge new users, and its search capabilities could improve. It often requires third-party plugins for full functionality. ClickUp needs better email automation, improved integration capabilities, and closer alignment with agile methodologies. It also lacks efficient role and permission customization.

Ease of Deployment and Customer Service: Jira offers versatile deployment options, including private, public, and hybrid clouds, and on-premises. It largely relies on community support and documentation, with mixed technical support reviews. ClickUp deploys primarily on public cloud, providing straightforward deployment but with a less developed support system compared to Jira's established channels.

Pricing and ROI: Jira's pricing is higher, particularly as user numbers increase, but it offers a solid ROI for large enterprises. It provides cost-effective options for smaller teams with complex licensing for cloud and on-premises. ClickUp presents a competitive pricing model, affordable for small to mid-sized businesses, with free and premium tiers for flexibility and positive ROI.

To learn more, read our detailed ClickUp vs. Jira Report (Updated: September 2025).

Buyer's Guide

ClickUp vs. Jira

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ClickUp

Ranking in Project Management Software

12th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Jira

Ranking in Project Management Software

1st

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

275

Ranking in other categories

Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (1st)

Mindshare comparison

As of October 2025, in the Project Management Software category, the mindshare of ClickUp is 1.8%, up from 1.4% compared to the previous year. The mindshare of Jira is 7.5%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software Market Share Distribution
Product	Market Share (%)
Jira	7.5%
ClickUp	1.8%
Other	90.7%

Project Management Software

Featured Reviews

Sunny Nair

Solution Architect and Senior Consultant at Keysight Technologies

Has improved project tracking accuracy and simplified team collaboration through flexible task workflows

On a scale of 1-10, I rate ClickUp a 10 out of 10. The best advantage with ClickUp is that it's easy to use, without much of a learning curve, and it's easy to understand the UI and interface, which makes it easier to consume the product compared to others in the market. I use the time tracking feature in ClickUp. The time tracking feature helps manage my deadlines effectively, and it is much more detailed compared to any other product available. One of the primary things I really appreciate about ClickUp is the summary of the project; once the project ends, I can export the summary into a PDF, so I don't have to write the document manually. Regarding analytic reports provided by ClickUp, it provides specific metrics, and while I need more time to understand how efficiently it manages the metrics, it can cater to both basic and advanced tasks. I have not seen any disadvantages or areas for improvement with ClickUp, and the updates they bring in are quite fast and efficient, so I'm quite satisfied with the product currently. I have not encountered any particular challenges or complexities. I cannot think of any features they could add in the future. They have AI integration available with their product line today, which is not offered by other products, and while Microsoft Project Manager's AI integration is complex, ClickUp already has all the components in place. I only work with Einstein Analytics, which we use as an internal tool.

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AmitUbale

Assistant General Manager at ICICI Bank

Efficient project management that's comprehensive and and helps with time efficiency

We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Stability-wise, I rate the solution a ten out of ten."

"The tool is pretty intuitive."

"We found it very simple and intuitive to use...The initial setup is straightforward."

"The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."

"The simplicity of the tool is valuable because it has categories and subcategories."

"It gives reminders for important project dates and when a particular task is about to close."

"So when I take a note, I have the ability to highlight text and have it transform into a specific part of the note as a task."

"ClickUp offers a relatively user-friendly experience, especially when it comes to its fundamental features."

More ClickUp pros

"The way it interfaces with Bitbucket and other things like that is valuable. Reporting and being able to link various issues or stories together are also valuable. We call them stories, and they're general reports."

"I enjoy working with (and can recommend) Jira for a number of reasons. The best features are that it is friendly and provides good visibility. It's to the point and very effective."

"We integrate Jira with QRadar which is helpful."

"The solution has been very stable overall."

"We use it for capacity planning. We need to gauge and assess whatever is coming to our pipeline and then everything comes to the pipeline, appears as a pic, and then based on that, we create the story points and we take it from there."

"Jira as a structure has Confluence for documentation, and for what it is offering it is a strong suit with Atlassian."

"I was able to do real-time reports myself without having to wait for data import."

"It is very straightforward and easy to use."

More Jira pros

Cons

"The product is not user-friendly."

"The tool is not user-friendly."

"They should explain better how costs and licensing are distributed."

"ClickUp's interface needs improvement."

"It can be improved by making it more user-friendly."

"ClickUp could improve by being customised to the development industry. We would like to have bug trackers and an agile approach built into the solution."

"The email portion, specifically the email automation, where you can add attachments, has room for improvement."

"One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software, where having the capability to import previously run projects into ClickUp would be beneficial."

More ClickUp cons

"Jira could be more, for example, like Micro Focus, which is what I mostly work with currently."

"Jira should allow you to create and develop pipelines easily. In India, we have to purchase them separately or integrate other data tools. All these tools should be in Jira."

"It would be ideal if the solution could be available as a mobile application."

"There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there."

"The integration of Jira could improve. The solution should be able to integrate easily with other solutions, such as ERPs. There are times the solution can be slow and we have to reset it over and over again."

"The solution could improve by having its own tool for quality lifecycle management."

"There is a difficulty viewing all the attachments because they are shown in one place. I would like attachments to be shown at the comment level."

"Based on the feedback from my admin, it is sometimes difficult to find some of the features. It is not a big deal, but its configuration interface can be improved to make it easy to find things."

More Jira cons

Pricing and Cost Advice

"It's very affordable."

"The product’s cost is high."

"The product is expensive."

"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."

"The product has good pricing."

"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."

"ClickUp is affordable."

"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."

More ClickUp pricing and cost advice

"The price of Jira is reasonable."

"If I compare Jira's licensing model with that of other products, I think that the other products have a much better licensing model."

"The ballpark figure is about $100 a month."

"We feel that the product is a good value for the cost."

"There is a need to make yearly payments towards the licensing costs attached to the solution. The product offers flexibility in pricing since it depends on the memory bits you have used."

"I don't deal with licensing in my current consultant position."

"The license is yearly. It is a large, long-running program."

"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."

More Jira pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

13%

Performing Arts

11%

Educational Organization

10%

Computer Software Company

Manufacturing Company

16%

Financial Services Firm

11%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	103
Midsize Enterprise	56
Large Enterprise	149

Questions from the Community

What do you like most about ClickUp?

Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.

See all answers

What is your experience regarding pricing and costs for ClickUp?

The pricing of ClickUp is affordable.

See all answers

What needs improvement with ClickUp?

One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software, where having the capability to import previously run...

See all answers

Is Jira better or would you go with Micro Focus ALM Octane?

Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...

See all answers

Which is better - Jira or Microsoft Azure DevOps?

Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...

See all answers

What is your experience regarding pricing and costs for Jira?

We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.

See all answers

Comparisons

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Compared 27% of the time

Linear vs ClickUp

Compared 17% of the time

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Microsoft Azure DevOps vs Jira

Compared 11% of the time

IBM DOORS vs Jira

Compared 9% of the time

OpenText Software Delivery Management vs Jira

Compared 6% of the time

Rally Software vs Jira

Compared 5% of the time

Polarion ALM vs Jira

Compared 4% of the time

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Product Reports

Buyer's Guide

ClickUp

October 2025

Download ClickUp product report

Buyer's Guide

Jira

September 2025

Download Jira product report

Also Known As

No data available

Jira Software

Overview

Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.

ClickUp

Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.

Jira Benefits

Some of the ways that organizations can benefit by choosing to deploy Jira include:

DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.

Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution.

Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways.

Jira Features

Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.

Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts.

Reviews from Real Users

Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.

Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”

Atlassian

Sample Customers

Information Not Available

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.

Buyer's Guide

ClickUp vs. Jira

September 2025

Free Report: ClickUp vs. Jira

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