We performed a comparison between ClickUp and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."
"Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier."
"It is a scalable solution. I would rate it a ten out of ten."
"ClickUp has helped me to increase my productivity and to better manage my time."
"The product has an efficient design."
"The most interesting feature is the ability to share what you are working on with an external entity. The customer has direct visibility on what is being done on a particular project and this provides a lot of transparency."
"Stability-wise, I rate the solution a ten out of ten."
"The simplicity of the tool is valuable because it has categories and subcategories."
"Reports, analytics, and a ton of widgets, they are great and intuitive. Perfect for an agile team."
"One of the valuable features is traceability from requirements to test cases."
"It includes by default all the necessary tools for a project manager to work and make their work more efficient."
"We love the bulk edit feature. Jira also integrates well with Bitbucket."
"The level of stability is quite good."
"The most valuable aspect of this solution is its ability to connect everything together."
"It gave us control over all test artifacts in one place, along with easy traceability, mapping between stories, bugs, test cases, and test cycles."
"All of the tracking features are the most valuable because it allows me to see where we stand today and every day."
"The cloud-based solution can get bugs in it occasionally, causing latency and loading issues."
"It would be good if the solution facilitated voice calls or an option to chat directly with a person on ClickUp."
"Introducing automation and AI would greatly benefit ClickUp by reducing manual work."
"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."
"ClickUp could improve by streamlining its functions and organizing them better for easier access."
"ClickUp could improve its documentation section."
"I would love to see ClickUp integrated with more tools, possibly like Microsoft Loop."
"ClickUp's interface needs improvement."
"There's a really steep learning curve for configuration."
"It lacks features to cover all testing aspects, so we often integrate it with other plugins or tools like X-ray."
"The solution should be more user-friendly and include integration with different tools."
"In Jira, sometimes developers are not getting alerts when Jira is moving out of the SLA to the product development team."
"It would be good if we can grant access based on the roles. This is something that Jira can look into. Currently, anyone with Jira access can access everything. Being able to define access based on the roles will give us more flexibility in managing Jira. I would like to have more reports in Jira. Currently, eight or nine reports are there. You can use Screen Test to get more reports or data from Jira, but you will have to get more add-ons, plug-ins, and stuff like that. It would be good if they can increase the number of reports."
"Lacks field-level permission in the cloud version."
"From a very software-centric or a lead developer standpoint, there should be the ability to work at multiple levels. You have epic stories and use cases or epic stories and tasks. It would be nice to be able to have multiple levels of stories and multiple levels of epics work with it. It's lacking a little bit there, and this is the big thing for me because it makes it difficult to do a real sprint when you're limited to one story per epic. It's really hard to isolate tasks at multiple levels to match the type of use cases you normally do. That's the biggest difficulty. Other than that, they've been improving year to year, and every version seems to have a level of improvement."
"Jira lacks easy capacity calculation compared to TFS, making it harder to know how much work to allocate to each specialist."
ClickUp is ranked 13th in Project Management Software with 16 reviews while Jira is ranked 5th in Project Management Software with 259 reviews. ClickUp is rated 7.8, while Jira is rated 8.2. The top reviewer of ClickUp writes "A stable solution that offers it users a choice to opt for a streamlined approach to task management ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". ClickUp is most compared with Microsoft Project, Bitrix24 and Broadcom Clarity , whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our ClickUp vs. Jira report.
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