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ClickUp vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
14th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of June 2025, in the Project Management Software category, the mindshare of ClickUp is 1.9%, up from 1.4% compared to the previous year. The mindshare of Jira is 8.9%, up from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

AhmadTalha - PeerSpot reviewer
User-friendly, offers a wide range of functions, and enhances collaboration within teams
We use ClickUp's pro solution for team project management. We divide our projects into multiple sprints and organize tasks accordingly. I have created a personal space within ClickUp where I oversee the development and design teams, each with its sections for tasks and stages of progress. This setup helps keep everything organized and ensures smooth collaboration across departments. ClickUp can optimize workflow by integrating with developer tools like Git, allowing seamless access to modules and enhancing collaboration. While I primarily use it for tracking team progress and roadmaps, integration with Git would greatly benefit developers who spend more time within ClickUp. Overall, I would rate ClickUp as a nine out of ten. I would recommend it to others.
AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."
"ClickUp offers a relatively user-friendly experience, especially when it comes to its fundamental features."
"ClickUp optimizes task assignments with its user-friendly interface and plethora of options."
"We found it very simple and intuitive to use...The initial setup is straightforward."
"Stability-wise, I rate the solution a ten out of ten."
"I am currently exploring ClickUp AI, which I think is very good."
"So when I take a note, I have the ability to highlight text and have it transform into a specific part of the note as a task."
"The product has an efficient design."
"Work management software that has the flexibility to be configured for any company. It's stable, scalable, and offers responsive support."
"The flexibility to create different flows is most valuable."
"Powerful features including a good reporting capability."
"The most valuable feature is the feature of assigning. Whenever I have an issue, Jira doesn't stop at just letting me describe the issue. I can also assign the issue to a developer, and the developer gets notified about it. After he is able to work on it, he can update the status and revert back to me through the same platform. It really avoids a lot of communication over email and phone. This the feature that I really like about Jira. I always use Jira with my team."
"I like it for team collaboration and task management. I also like its analytics and dashboards."
"Offers great multiple reporting charts."
"This is our way of communicating with different teams. We are a global company. I am based in San Diego, for example. A lot of the BAs are based in Paris. The development team is based in Minsk. We absolutely need to be in constant communication and on the same page."
"The integration is nice. We can integrate with TeamViewer and many more solutions. We need to go into Jira to complete the secure software delivery."
 

Cons

"It would be good if the solution facilitated voice calls or an option to chat directly with a person on ClickUp."
"It can be improved by making it more user-friendly."
"The product is not user-friendly."
"They should explain better how costs and licensing are distributed."
"ClickUp doesn't have a roadmap vision and a proper way of planning."
"ClickUp could improve by streamlining its functions and organizing them better for easier access."
"ClickUp could improve its documentation section."
"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."
"The Classic UI is a little bit messy. UX experience is also a little bit messy and is not according to the expectation of a tech user."
"I have had problems with performance and unresponsiveness. All of a sudden, the performance slowed down, and I had a number of users that could not use the tool."
"Lacks field-level permission in the cloud version."
"Performance is something that can always be improved upon in a feature release. Additionally, it would be a benefit to add Markdown in Jira because sometimes it might be better to describe everything in Markdown because it is a common language structure."
"The help desk and services management features are in need of improvement."
"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."
"The performance and stability are visibly degrading since the database has been growing every year."
"Its UI can be improved a little bit. I know this a business tool and not a commercial tool, but it could be a little bit more interactive like the HP ALM/Quality Center, which provides you the results of graphs and gives you a lot of visual representations. I feel Jira lacks a little bit in this aspect."
 

Pricing and Cost Advice

"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"It's very affordable."
"The product has good pricing."
"ClickUp’s pricing is better than Jira Align’s."
"The product is expensive."
"The product’s cost is high."
"I use the free version."
"ClickUp is affordable."
"Worth the extra cost."
"I don't deal with licensing in my current consultant position."
"It is not too expensive. It is just comparative to other tools like Microsoft Teams."
"We have a corporate license, and it is probably based on the number of people."
"We make use of the solution free of charge."
"We are using the enterprise license which is nice because it ensures that we always have the latest versions of Jira software."
"I don't have the number, but I sure wish Jira was less expensive. Its price point should be a little lower, and it should be more flexible for users who are just ticket viewers."
"It is very cheap if you forego the local instance and stick to the cloud."
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Top Industries

By visitors reading reviews
Healthcare Company
13%
Computer Software Company
13%
Educational Organization
6%
Performing Arts
6%
Educational Organization
38%
Manufacturing Company
10%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What is your experience regarding pricing and costs for ClickUp?
I rate the pricing a five out of ten. ClickUp is affordable. We pay a yearly fee.
What needs improvement with ClickUp?
They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Information Not Available
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about ClickUp vs. Jira and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.