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ClickUp vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
11th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of May 2025, in the Project Management Software category, the mindshare of ClickUp is 2.0%, up from 1.4% compared to the previous year. The mindshare of Jira is 9.2%, up from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

VarchasSubrahmanya - PeerSpot reviewer
A stable solution that offers it users a choice to opt for a streamlined approach to task management
From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can update tasks and track projects."
"So when I take a note, I have the ability to highlight text and have it transform into a specific part of the note as a task."
"The most valuable feature of ClickUp is its AI recommendation."
"Stability-wise, I rate the solution a ten out of ten."
"It is great for visualization and project task assignments to team members."
"The tool is pretty intuitive."
"The simplicity of the tool is valuable because it has categories and subcategories."
"The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."
"Jira as a structure has Confluence for documentation, and for what it is offering it is a strong suit with Atlassian."
"The adaptability of the Scrum and Kanban boards for other uses, with careful use of the customization features."
"It has an easy UI that can easily plug-in to every level."
"We integrate Jira with QRadar which is helpful."
"It is a stable solution, and we have had no issues with stability."
"It is easy to deploy in the cloud and other environments. It is also easy to view the reports of the sprint review or the sprint plan and the relation between the backlog and the repositories."
"The initial setup isn't too complicated."
"The two features that have been most valuable have been backlog management and sprint planning and tracking."
 

Cons

"The email portion, specifically the email automation, where you can add attachments, has room for improvement."
"ClickUp can improve the UI for mobile devices. For example, they are lacking some features in the Android version, such as Gantt charts."
"ClickUp could improve its documentation section."
"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."
"The product is not user-friendly."
"The cloud-based solution can get bugs in it occasionally, causing latency and loading issues."
"ClickUp's interface needs improvement."
"ClickUp could improve by streamlining its functions and organizing them better for easier access."
"Sometimes, it is slow and hangs. We faced some stability issues where JIRA was down for a day. Also, we have lost some of our comments made in the JIRA because of downtime."
"The features are not intuitive. It would be good if there were templates."
"Improvements in Jira for the next release could include adding AI tools for dashboarding, making it easier to report insights, and enhancing business intelligence capabilities. It should also improve on-prem support. As far as I know, Jira's on-premise support is being discontinued. From last year onward, they stopped providing on-premise licenses and now only offer cloud support. This shift happened gradually, and I believe they now only offer cloud licenses."
"The integration could be better in Jira."
"I'm mostly focusing on the requirements traceability with my thesis, the integration could improve for other tools. The companies are not only using Jira. For example, for the test cases or for the documents templates, we are using Polarion and we have been having some integration issues."
"Sometimes, we create the same bug with two or three different Jira tickets in my company, which leads to duplication, making it an area where improvements are required."
"We would like to see integration between Tempo and Jira."
"It is not intuitive."
 

Pricing and Cost Advice

"The product has good pricing."
"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"The product is expensive."
"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."
"ClickUp is affordable."
"I use the free version."
"The product’s cost is high."
"ClickUp's pricing is as per market standards."
"Worth the extra cost."
"The price of the solution could be lower."
"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
"The price seems reasonable to me. It's very similar to Splunk."
"It depends on the type of license. In terms of subscription, it is cheap, and it works pretty well."
"It is subscription-based, and we probably pay yearly. I would rate it a four out of five in terms of price."
"One of my customers told me that they were receiving better pricing for a similar tool from Microsoft."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Healthcare Company
13%
University
6%
Media Company
6%
Educational Organization
50%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What needs improvement with ClickUp?
They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Information Not Available
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about ClickUp vs. Jira and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.