ClickUp vs Jira comparison

ClickUp and Atlassian are both solutions in the Project Management Software category. ClickUp is ranked #13 with an average rating of 8.0, while Atlassian is ranked #1 with an average rating of 8.5. ClickUp holds a 2.0% mindshare in PMS, compared to Atlassian’s 8.9% mindshare. Additionally, 88% of ClickUp users are willing to recommend the solution, compared to 91% of Atlassian users who would recommend it.

ClickUp

Read 18 ClickUp reviews

629 Views
566 Comparison Views

88% willing to recommend

Jira

Read 275 Jira reviews

15,357 Views
1,843 Comparison Views

91% willing to recommend

ClickUp

Jira

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Jira and ClickUp are prominent tools in the project management and issue-tracking category. ClickUp seems to have an upper hand in terms of simplicity and user-friendliness, while Jira is preferred for its extensive integration capabilities and robust functionalities.

Features: Jira is known for its powerful bug and issue tracking, seamless API integration, and support for agile methodologies. It integrates extensively with Atlassian and other tools. ClickUp offers user-friendly task management with AI integration for automation, capturing intricate task details efficiently. It provides customizable workflows with a range of templates and maintains a simpler interface than Jira.

Room for Improvement: Jira's complex customization can challenge new users, and its search capabilities could improve. It often requires third-party plugins for full functionality. ClickUp needs better email automation, improved integration capabilities, and closer alignment with agile methodologies. It also lacks efficient role and permission customization.

Ease of Deployment and Customer Service: Jira offers versatile deployment options, including private, public, and hybrid clouds, and on-premises. It largely relies on community support and documentation, with mixed technical support reviews. ClickUp deploys primarily on public cloud, providing straightforward deployment but with a less developed support system compared to Jira's established channels.

Pricing and ROI: Jira's pricing is higher, particularly as user numbers increase, but it offers a solid ROI for large enterprises. It provides cost-effective options for smaller teams with complex licensing for cloud and on-premises. ClickUp presents a competitive pricing model, affordable for small to mid-sized businesses, with free and premium tiers for flexibility and positive ROI.

To learn more, read our detailed ClickUp vs. Jira Report (Updated: July 2025).

Buyer's Guide

ClickUp vs. Jira

July 2025

Download the complete report

Helped 865,164 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ClickUp

Ranking in Project Management Software

13th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Jira

Ranking in Project Management Software

1st

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

275

Ranking in other categories

Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (1st)

Mindshare comparison

As of August 2025, in the Project Management Software category, the mindshare of ClickUp is 2.0%, up from 1.3% compared to the previous year. The mindshare of Jira is 8.9%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software

Featured Reviews

AhmadTalha

Product owner at Digitt Plus (AFT)

User-friendly, offers a wide range of functions, and enhances collaboration within teams

We use ClickUp's pro solution for team project management. We divide our projects into multiple sprints and organize tasks accordingly. I have created a personal space within ClickUp where I oversee the development and design teams, each with its sections for tasks and stages of progress. This setup helps keep everything organized and ensures smooth collaboration across departments. ClickUp can optimize workflow by integrating with developer tools like Git, allowing seamless access to modules and enhancing collaboration. While I primarily use it for tracking team progress and roadmaps, integration with Git would greatly benefit developers who spend more time within ClickUp. Overall, I would rate ClickUp as a nine out of ten. I would recommend it to others.

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AmitUbale

Assistant General Manager at ICICI Bank

Efficient project management that's comprehensive and and helps with time efficiency

We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product has an efficient design."

"It is a scalable solution. I would rate it a ten out of ten."

"Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier."

"It is great for visualization and project task assignments to team members."

"It gives reminders for important project dates and when a particular task is about to close."

"The tool is pretty intuitive."

"The simplicity of the tool is valuable because it has categories and subcategories."

"The most interesting feature is the ability to share what you are working on with an external entity. The customer has direct visibility on what is being done on a particular project and this provides a lot of transparency."

More ClickUp pros

"The most valuable features of this solution are workflow and reporting."

"I like that Jira allows you to customize the flow for an agile process and adapt it to your own flow."

"The burndown chart is also helpful when it comes to reporting and allows us to know where we are going, especially during development."

"There are a couple of things that I find valuable about Jira, the first being its architecture. For instance, I like that you can create dashboards easily, which makes it very user-friendly. You don't need much training on that. You can just get right to it and people are able to use almost all of Jira's features with little training."

"Jira has a good reporting system. It also has an API, so we can do all sorts of reporting."

"The adaptability of the Scrum and Kanban boards for other uses, with careful use of the customization features."

"We have around 2000 plus users, so scale wise, there are no issues. We can easily scale up with multiple users."

"The product's initial setup phase was straightforward."

More Jira pros

Cons

"I would love to see ClickUp integrated with more tools, possibly like Microsoft Loop."

"The tool is not user-friendly."

"More automation features must be added."

"It can be improved by making it more user-friendly."

"The email portion, specifically the email automation, where you can add attachments, has room for improvement."

"Introducing automation and AI would greatly benefit ClickUp by reducing manual work."

"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."

"ClickUp could improve by being customised to the development industry. We would like to have bug trackers and an agile approach built into the solution."

More ClickUp cons

"Sometimes the screens can be a bit too busy. There's often a lot of information on the screen. I think paring things down and applying some UX improvements might enhance the look and feel of the interface."

"Jira could improve by making the user interface easier to use and the functionality could be better. While we are managing multiple sprints and other elements of the projects, it's very difficult to manage the labels and other aspects."

"Users can be confused about how to use this tool as it's very complex."

"Jira could improve the workflow, screen, and field configurability. They are lagging behind other solutions, such as Allegra in work system configurability."

"I would like to see visualization of release planning. I can list the releases and I can give dates to releases, but to show how they are happening on a timeline, I would need to order the Portfolio part. But just for this, it may be too much to use the Portfolio for that."

"It is a bit harder for management or the business partners. I used to search the Atlassian Community online for some troubleshooting issues and I think there were some issues that seemed to not be a big problem for other similar applications, like Microsoft Teams, that were not considered by Jira."

"An area for improvement in Jira is that it's not designed for test management. To use it for test management, you need an add-on or several add-ons, e.g. Xray or Zephyr."

"The work items structure is not hierarchical and that needs to be changed. It's too flat."

More Jira cons

Pricing and Cost Advice

"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."

"I use the free version."

"The product has good pricing."

"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."

"It's very affordable."

"The product’s cost is high."

"ClickUp’s pricing is better than Jira Align’s."

"ClickUp is affordable."

More ClickUp pricing and cost advice

"It is subscription-based, and we probably pay yearly. I would rate it a four out of five in terms of price."

"We feel that the product is a good value for the cost."

"The licensing cost for Jira is typically around seven dollars per user, though it may vary depending on regional variations. This cost is for a subscription-based model rather than a one-time purchase. I rate its pricing a seven out of ten."

"The price seems reasonable to me. It's very similar to Splunk."

"I don't have the number, but I sure wish Jira was less expensive. Its price point should be a little lower, and it should be more flexible for users who are just ticket viewers."

"Jira and its solution off the shelf are cheap. It is cheap for startups."

"Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."

"It is certainly a long-term solution for our company and for previous companies that I have worked for. They have these long-term term licenses, but I'm not sure if they really pay on a yearly basis. They are certainly using it for a really long period and for a lot of users."

More Jira pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

14%

Computer Software Company

10%

Financial Services Firm

Media Company

Manufacturing Company

16%

Financial Services Firm

11%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ClickUp?

Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.

See all answers

What is your experience regarding pricing and costs for ClickUp?

I rate the pricing a five out of ten. ClickUp is affordable. We pay a yearly fee.

See all answers

What needs improvement with ClickUp?

They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.

See all answers

Is Jira better or would you go with Micro Focus ALM Octane?

Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...

See all answers

Which is better - Jira or Microsoft Azure DevOps?

Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...

See all answers

What is your experience regarding pricing and costs for Jira?

We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.

See all answers

Comparisons

Bitrix24 vs ClickUp

Compared 55% of the time

Microsoft Project vs ClickUp

Compared 27% of the time

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Microsoft Azure DevOps vs Jira

Compared 12% of the time

IBM DOORS vs Jira

Compared 9% of the time

OpenText Software Delivery Management vs Jira

Compared 7% of the time

Polarion ALM vs Jira

Compared 5% of the time

Rally Software vs Jira

Compared 5% of the time

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Product Reports

Buyer's Guide

ClickUp

August 2025

Download ClickUp product report

Buyer's Guide

Jira

August 2025

Download Jira product report

Also Known As

No data available

Jira Software

Overview

Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.

ClickUp

Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.

Jira Benefits

Some of the ways that organizations can benefit by choosing to deploy Jira include:

DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.

Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution.

Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways.

Jira Features

Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.

Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts.

Reviews from Real Users

Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.

Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”

Atlassian

Sample Customers

Information Not Available

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.

Buyer's Guide

ClickUp vs. Jira

July 2025

Free Report: ClickUp vs. Jira

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