

Monday.com and ClickUp are top competitors in the project management tools category. Monday.com seems to have the upper hand due to its intuitive design and broader integration capabilities.
Features: Monday.com is distinguished by its intuitive design, automation capabilities, and seamless integration with third-party apps like Google Sheets and Slack. ClickUp is respected for its comprehensive task management and real-time collaboration features, with built-in tools for development teams, though it may be overwhelming due to its extensive features.
Room for Improvement: Monday.com users suggest enhancing mobile app functionality, user-friendly automation, and social media integrations. ClickUp users favor improvements in mobile UI, better integration with Git, and organizing the feature set to minimize clutter.
Ease of Deployment and Customer Service: Both Monday.com and ClickUp provide cloud-hosted and private deployment options. Monday.com is commended for responsive customer support, though users desire more personalized assistance. ClickUp's customer support is considered decent, with room to improve accessibility and response times.
Pricing and ROI: Monday.com has slightly higher pricing, viewed as a valuable investment for robust project management needs, offering acknowledged productivity returns. ClickUp is seen as more cost-effective, providing essential features at a competitive price. Both platforms deliver substantial ROI, with Monday.com often highlighted for its transformative impact on team efficiency.
A primary advantage is that I can have individual projects without a team, and I can also manage team-based projects without being a project manager.
We have about 14% of time savings on average on a given project and about 17 to 18% in cost savings as well.
It efficiently helps to centralize planning, tracking, and collaboration.
I have seen a return on investment with monday.com, specifically time saved.
I would rate the customer support on a scale of one to ten as a ten
I would rate their customer service a ten.
We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great.
I believe ClickUp's scalability can handle more users or larger workloads if our company grows, as long as the people who set these things up know what they are doing and use the features properly.
Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week.
monday.com's scalability is great.
Regarding scalability, monday.com is easy to scale up as my needs change.
ClickUp is quite stable, and I don't see glitches or latency issues.
We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour.
Their support team is very helpful, so even if there is an issue or a question, they answer quickly.
One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
Role-based access control is the main thing I would identify when it comes to needed improvements for monday.com.
It is quite expensive.
The basic, standard, and pro plans range from $12 to $24 per user per month.
Licensing being somewhat challenging, having to choose which users we had and such things.
ClickUp improves my team's collaboration process, as it allows inviting everyone without requiring a corporate email address, and external contractors can also see the project, which is a very important feature I prefer over other products.
The audit trail feature has helped me and my team because whenever there is a task followed up, or if it is not done, or if it is changed, we can always go back and see why it was done and when it was done, so it helps keep accountability as well.
monday.com saves time and gets everyone on the same page within my team.
monday.com has impacted my organization positively by reducing the amount of work we do to keep track of information and making it easier to maintain records.
Automation has had the biggest impact on my workflow because we are able to automate small, tedious, and time-consuming tasks, thereby saving a lot of time.
| Product | Mindshare (%) |
|---|---|
| monday.com | 3.2% |
| ClickUp | 1.0% |
| Other | 95.8% |

| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 182 |
| Midsize Enterprise | 28 |
| Large Enterprise | 32 |
ClickUp offers efficient project and task management with a focus on collaboration and workflow automation, ideal for tracking timelines and assigning responsibilities.
ClickUp is designed to streamline team collaboration through its intuitive platform, leveraging AI, automation, and comprehensive task management features such as Gantt charts and timelines. Its customization capabilities support efficient resource planning and project tracking. Teams can easily adapt the platform to meet their needs, thanks to integration capabilities and templates. The inclusion of real-time chat and mobile apps enhances communication, and the audit trail feature adds accountability and transparency. While users appreciate ClickUp's robust offerings, improvements are sought in areas like better integration, automation, task management, and organized functionality, alongside enhanced email automation support and intuitive reporting to increase operational effectiveness.
What are ClickUp's Key Features?In industries like technology, marketing, and creative services, ClickUp facilitates project oversight by providing essential tools for tracking progress and assigning tasks. Teams utilize ClickUp for planning meetings, collaborating on documents, and managing customer relationships, ensuring efficiency and productivity through customizable statuses and fields.
Monday.com offers intuitive automation, seamless task creation, and easy collaboration to enhance business productivity. It enables users to integrate external apps and customize workflows effectively, saving time and improving team coordination.
Monday.com stands out with features like customizable workflows, color-coded statuses, and Gantt charts for timeline tracking. Its integration capabilities allow streamlined communication and enhanced efficiency. Users appreciate the platform's user-friendly interface and flexibility in customization. Automation and templates help reduce manual tasks significantly, providing real-time updates and notifications, which keep teams organized and informed.
What are the key features of monday.com?Monday.com is widely adopted in industries like sales, marketing, HR, and finance to improve workflow management and collaboration. It supports teams in organizing tasks and tracking project progress, offering tools like dashboards and Kanban boards for resource allocation, planning, and reporting. Departments use it for planning, onboarding, and achieving business goals.
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