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ClickUp vs Notion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
ClickUp improves efficiency and productivity, offering time savings without a team, though its value varies by company needs.
Sentiment score
6.6
Notion boosts productivity by saving up to 10% time and money, enhancing document management and exceeding user expectations.
A primary advantage is that I can have individual projects without a team, and I can also manage team-based projects without being a project manager.
Solution Architect And Senior Consultant at Keysight Technologies
I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills.
Automations Engineer at Ad Up
 

Customer Service

Sentiment score
4.4
ClickUp's efficient customer service, knowledge base, and quick issue resolution contribute to high user satisfaction and reliability.
Sentiment score
7.0
Notion's customer service is praised by some but criticized for lacking support, with varied responses to mobile app issues.
Customer support for Notion is actually great; they are really responsive.
Head of Product at a educational organization with 201-500 employees
Customer support is great, effective, and easy to reach.
Project Management Associate at MPost
 

Scalability Issues

Sentiment score
7.1
ClickUp scales well for teams of all sizes, though some features and the free version have limitations.
Sentiment score
8.4
Notion is praised for its scalability and adaptability for various projects, though pricing may become a concern when scaling.
I believe ClickUp's scalability can handle more users or larger workloads if our company grows, as long as the people who set these things up know what they are doing and use the features properly.
Compliance manager at Collective legal
Notion is heavily scalable, and we did not have a problem with scalability at all.
Co-Founder, CEO at a tech services company with 1-10 employees
Notion is highly scalable.
Founder at AppCritic
As an organization, when we scale up, the pricing tends to go very high.
Automations Engineer at Ad Up
 

Stability Issues

Sentiment score
8.8
ClickUp is highly rated for stability, praised for reliable performance without glitches or downtime, often scoring nine or ten.
Sentiment score
6.9
Notion's stability varies, with users facing occasional crashes, slowdowns, and downtime, especially with large databases and mobile use.
ClickUp is quite stable, and I don't see glitches or latency issues.
Solution Architect And Senior Consultant at Keysight Technologies
Sometimes, Notion can be slow, especially if there is too much information or during peak times.
Founder at a tech services company with 1-10 employees
I encountered a problem once when there was an outage for a couple of days.
Founder at AppCritic
Notion does have some glitches at times, such as pages reloading for long durations or databases not updating correctly.
Architect at Nexworld
 

Room For Improvement

ClickUp needs UI, mobile app, AI integration, bug tracking, and documentation improvements to enhance user experience and customization.
Notion users want better integration, automation, pricing, mobile app, offline access, user management, AI, support, and team chat features.
One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software.
Solution Architect And Senior Consultant at Keysight Technologies
Notion has one big downside: the lack of an offline mode.
Founder at a tech services company with 1-10 employees
I think Notion can be improved by making AI meeting notes speaker-based, as when I ask to create a summary, it does not understand whether it was a specific user or a person with a specific role who mentioned something, which is important for attributing value to what people say.
Head of Product at a educational organization with 201-500 employees
With their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money.
Automations Engineer at Ad Up
 

Setup Cost

ClickUp offers affordable, flexible pricing with competitive enterprise rates and free guest access, appealing to cost-conscious users.
Notion offers varied pricing plans, including a free option; costs increase with user additions and collective upgrades.
It's affordable and offers community support if I get stuck.
Project Management Associate at MPost
However, inviting additional users can become costly.
Founder at AppCritic
Generally, it is not cheap.
Head of Product at a educational organization with 201-500 employees
 

Valuable Features

ClickUp streamlines team collaboration with a user-friendly interface, advanced task management, scheduling tools, and AI-enhanced automation features.
Notion excels in flexibility, customization, and integration, offering efficient organization, collaboration, and versatile support for workflows and teams.
ClickUp improves my team's collaboration process, as it allows inviting everyone without requiring a corporate email address, and external contractors can also see the project, which is a very important feature I prefer over other products.
Solution Architect And Senior Consultant at Keysight Technologies
The audit trail feature has helped me and my team because whenever there is a task followed up, or if it is not done, or if it is changed, we can always go back and see why it was done and when it was done, so it helps keep accountability as well.
Compliance manager at Collective legal
The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.
Founder at AppCritic
More than real-time editing, it is that people who know things can modify content accordingly so that things will always be up to date.
Co-Founder, CEO at a tech services company with 1-10 employees
Overall, it adds significant value to our project management by organizing our work efficiently.
Architect at Nexworld
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
13th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Notion
Ranking in Project Management Software
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Knowledge Management Software (2nd), Document Automation Software (2nd), AI IT Support (12th)
 

Mindshare comparison

As of January 2026, in the Project Management Software category, the mindshare of ClickUp is 1.2%, down from 1.5% compared to the previous year. The mindshare of Notion is 1.6%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Notion1.6%
ClickUp1.2%
Other97.2%
Project Management Software
 

Featured Reviews

Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Has improved project tracking accuracy and simplified team collaboration through flexible task workflows
On a scale of 1-10, I rate ClickUp a 10 out of 10. The best advantage with ClickUp is that it's easy to use, without much of a learning curve, and it's easy to understand the UI and interface, which makes it easier to consume the product compared to others in the market. I use the time tracking feature in ClickUp. The time tracking feature helps manage my deadlines effectively, and it is much more detailed compared to any other product available. One of the primary things I really appreciate about ClickUp is the summary of the project; once the project ends, I can export the summary into a PDF, so I don't have to write the document manually. Regarding analytic reports provided by ClickUp, it provides specific metrics, and while I need more time to understand how efficiently it manages the metrics, it can cater to both basic and advanced tasks. I have not seen any disadvantages or areas for improvement with ClickUp, and the updates they bring in are quite fast and efficient, so I'm quite satisfied with the product currently. I have not encountered any particular challenges or complexities. I cannot think of any features they could add in the future. They have AI integration available with their product line today, which is not offered by other products, and while Microsoft Project Manager's AI integration is complex, ClickUp already has all the components in place. I only work with Einstein Analytics, which we use as an internal tool.
Rusira Sathnindu - PeerSpot reviewer
Automations Engineer at Ad Up
Minimal workspace has organized policies and student records and improves team collaboration
One of the main frustrations I have is the pricing of Notion. It is really pricey; we even used to call it pretty pricey for an expensive notepad. Notion has a per-user pricing model, but I think if it was per-organization pricing with a flat rate for the whole organization regardless of how many new people join, that would be really awesome. But with their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money. It is ten dollars as I remember, but that is a lot because you have to pay it per person. Another issue is that sometimes their markdown editor has a great many features, but sometimes the markdown editor breaks. When I copy something from ChatGPT and paste it there, sometimes the content gets messy. Only sometimes, but when it gets messy, it is really hard to fix things up. I might have to delete the entire thing and do everything by hand. So there are some bugs related to the markdown editor, but that is not always the case. The main pain point I would say is the pricing model. I do not have more needed improvements to add regarding integrations, performance, or mobile experience. Those areas are good in my mind. I have not actually used the mobile app a lot, but from other sides that is all good. The main two needed improvements I would suggest are a better pricing model and fixes for some bugs in the markdown editor.
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Top Industries

By visitors reading reviews
Educational Organization
20%
Healthcare Company
10%
Performing Arts
8%
Computer Software Company
6%
Outsourcing Company
12%
Computer Software Company
11%
Comms Service Provider
10%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What is your experience regarding pricing and costs for ClickUp?
I do not know about the experience with pricing, setup cost, and licensing for ClickUp because I was not the one who set up the pricing, so I really do not know as it was not done by me.
What needs improvement with ClickUp?
I cannot think of any way ClickUp can be improved, probably because I have still been using it for a short while.
What is your experience regarding pricing and costs for Notion?
My experience with pricing, setup cost, and licensing was fair.
What needs improvement with Notion?
Overall, Notion is doing its purpose well. One thing I may add is that it would be great if Notion had a team chat within the tool itself.A chat function within Notion would be great and would help...
What is your primary use case for Notion?
My main use case for Notion is project management and knowledge tracking.For project management and knowledge tracking, we mostly use it for roadmaps. In a typical workflow, we assign things that n...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Find out what your peers are saying about ClickUp vs. Notion and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.