

ClickUp and Notion are both competing products in the project management and productivity space, each offering unique advantages. Notion is considered superior in certain aspects such as its features, while ClickUp is more favorable regarding ease of deployment and customer service, despite its higher cost.
Features: ClickUp offers robust task management options with features like goal tracking and time tracking. Its Gantt charts and automation tools support comprehensive project management. Notion provides flexibility with databases, note-taking capabilities, and an integrated workspace that allows customization. Its inventory management and employee onboarding tools add unique value.
Room for Improvement: ClickUp may be complex for some users when capturing intricate task details, leading to workflow complications. Its timeline view is limited in the free version, reducing accessibility for smaller teams. Usability could be improved to reduce learning curves. Notion's customer support is less proactive, impacting user experience. Integration with some external apps might be limited, requiring better APIs. More guided templates and stronger onboarding resources could enhance user adoption.
Ease of Deployment and Customer Service: ClickUp offers a straightforward deployment experience and responsive customer support, ensuring consistent setup and ongoing resources. Notion offers an intuitive platform that simplifies initial adoption but has been noted for less proactive support, which could challenge new users during implementation.
Pricing and ROI: ClickUp’s pricing is higher, justified by a robust feature set that offers good ROI for larger teams needing complex management tools. Notion is more budget-friendly, providing excellent ROI for smaller teams or individuals due to its cost-effective pricing and extensive functionality. ClickUp delivers higher value through advanced features for businesses with detailed project needs.
A primary advantage is that I can have individual projects without a team, and I can also manage team-based projects without being a project manager.
I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills.
Customer support for Notion is actually great; they are really responsive.
Customer support is great, effective, and easy to reach.
I believe ClickUp's scalability can handle more users or larger workloads if our company grows, as long as the people who set these things up know what they are doing and use the features properly.
Notion is heavily scalable, and we did not have a problem with scalability at all.
Notion is highly scalable.
As an organization, when we scale up, the pricing tends to go very high.
ClickUp is quite stable, and I don't see glitches or latency issues.
Sometimes, Notion can be slow, especially if there is too much information or during peak times.
I encountered a problem once when there was an outage for a couple of days.
Notion does have some glitches at times, such as pages reloading for long durations or databases not updating correctly.
One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software.
Notion has one big downside: the lack of an offline mode.
I think Notion can be improved by making AI meeting notes speaker-based, as when I ask to create a summary, it does not understand whether it was a specific user or a person with a specific role who mentioned something, which is important for attributing value to what people say.
With their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money.
It's affordable and offers community support if I get stuck.
However, inviting additional users can become costly.
Generally, it is not cheap.
ClickUp improves my team's collaboration process, as it allows inviting everyone without requiring a corporate email address, and external contractors can also see the project, which is a very important feature I prefer over other products.
The audit trail feature has helped me and my team because whenever there is a task followed up, or if it is not done, or if it is changed, we can always go back and see why it was done and when it was done, so it helps keep accountability as well.
The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.
More than real-time editing, it is that people who know things can modify content accordingly so that things will always be up to date.
Overall, it adds significant value to our project management by organizing our work efficiently.
| Product | Market Share (%) |
|---|---|
| Notion | 1.6% |
| ClickUp | 1.2% |
| Other | 97.2% |


| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.
Notion is an all-in-one workspace that enables teams to collaborate, organize, and manage their work effectively. Its primary use case is to streamline project management, knowledge sharing, and task tracking. With its versatile functionality, Notion allows users to create and customize databases, wikis, and documents, making it a powerful tool for organizing information.
The most valuable functionality of Notion lies in its flexibility and ease of use. Users can create and link various types of content, such as text, images, files, and even embed external resources. This enables teams to centralize their work and collaborate seamlessly, eliminating the need for multiple tools. Notion's drag-and-drop interface and intuitive editing features make it accessible to users of all technical backgrounds.
Notion helps organizations by fostering transparency, improving productivity, and enhancing knowledge management. By providing a centralized platform for collaboration, teams can easily access and contribute to shared projects, reducing communication gaps and ensuring everyone is on the same page.We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.