ClickUp vs Smartsheet comparison

ClickUp and Smartsheet are both solutions in the Project Management Software category. ClickUp is ranked #14 with an average rating of 8.0, while Smartsheet is ranked #5 with an average rating of 7.6. ClickUp holds a 1.9% mindshare in PMS, compared to Smartsheet’s 4.5% mindshare. Additionally, 88% of ClickUp users are willing to recommend the solution, compared to 92% of Smartsheet users who would recommend it.

ClickUp

Read 17 ClickUp reviews

626 Views
183 Comparison Views

88% willing to recommend

Smartsheet

Read 41 Smartsheet reviews

2,484 Views
753 Comparison Views

92% willing to recommend

ClickUp

Smartsheet

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Executive SummaryUpdated on Dec 19, 2024

Smartsheet and ClickUp compete in the project management software category. Smartsheet has the upper hand with its extensive integration options and project customization capabilities.

Features: Smartsheet offers Gantt charts, low-code automation, and robust reporting. It integrates seamlessly with platforms like Jira and Microsoft Teams. ClickUp is noted for its intuitive interface, timeline views, AI automation, and real-time collaboration, centralizing operations effectively.

Room for Improvement: Smartsheet faces challenges with real-time data updates, lack of seamless integration with some platforms, and the need for improved dashboard aesthetics and security settings. ClickUp's limitations include mobile capabilities, certain integrations, and navigation complexity, with calls for a simpler interface and intuitive link functionalities.

Ease of Deployment and Customer Service: Smartsheet provides public, private, and hybrid cloud deployment options, appealing to diverse needs, but has mixed feedback on technical support. ClickUp, mainly operating in public cloud environments, is noted for effective technical support.

Pricing and ROI: Smartsheet's flexible pricing distinguishes between free and enterprise plans, but some users find enterprise features expensive. ClickUp is recognized for affordable entry-level pricing. Both offer good ROI, with Smartsheet appealing to large enterprises and ClickUp favored by SMEs for cost-effectiveness.

To learn more, read our detailed ClickUp vs. Smartsheet Report (Updated: June 2025).

Buyer's Guide

ClickUp vs. Smartsheet

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ClickUp

Ranking in Project Management Software

14th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Smartsheet

Ranking in Project Management Software

5th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Project Portfolio Management (4th)

Mindshare comparison

As of June 2025, in the Project Management Software category, the mindshare of ClickUp is 1.9%, up from 1.4% compared to the previous year. The mindshare of Smartsheet is 4.5%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software

Featured Reviews

AhmadTalha

Product owner at Digitt Plus (AFT)

User-friendly, offers a wide range of functions, and enhances collaboration within teams

We use ClickUp's pro solution for team project management. We divide our projects into multiple sprints and organize tasks accordingly. I have created a personal space within ClickUp where I oversee the development and design teams, each with its sections for tasks and stages of progress. This setup helps keep everything organized and ensures smooth collaboration across departments. ClickUp can optimize workflow by integrating with developer tools like Git, allowing seamless access to modules and enhancing collaboration. While I primarily use it for tracking team progress and roadmaps, integration with Git would greatly benefit developers who spend more time within ClickUp. Overall, I would rate ClickUp as a nine out of ten. I would recommend it to others.

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PaulDiaz

Project Manager at Amgen

Needs to improve baselines and changing dates can be frustrating

I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ClickUp offers a relatively user-friendly experience, especially when it comes to its fundamental features."

"The most interesting feature is the ability to share what you are working on with an external entity. The customer has direct visibility on what is being done on a particular project and this provides a lot of transparency."

"So when I take a note, I have the ability to highlight text and have it transform into a specific part of the note as a task."

"It is a scalable solution. I would rate it a ten out of ten."

"Stability-wise, I rate the solution a ten out of ten."

"It is great for visualization and project task assignments to team members."

"We can update tasks and track projects."

"We found it very simple and intuitive to use...The initial setup is straightforward."

More ClickUp pros

"It operates as an enhanced and versatile version of Excel, offering a wide range of capabilities that allow you to accomplish various tasks and operations."

"Smartsheet is a really good tool for collaboration."

"As I am in the corporate legal department, I have to deal with a number of contracts and sometimes it's hard to keep up with email transactions. Having the tracker sheet and being able to build dashboards and workflow has been quite valuable."

"The product is easy to use."

"The tool reduces manual labour and it is user-friendly."

"The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that these dashboards can be shared with our clients without a license."

"It's very user friendly."

"The dashboard and the layouts are quite good."

More Smartsheet pros

Cons

"ClickUp doesn't have a roadmap vision and a proper way of planning."

"I would love to see ClickUp integrated with more tools, possibly like Microsoft Loop."

"The tool is not user-friendly."

"The cloud-based solution can get bugs in it occasionally, causing latency and loading issues."

"Introducing automation and AI would greatly benefit ClickUp by reducing manual work."

"It would be good if the solution facilitated voice calls or an option to chat directly with a person on ClickUp."

"The product is not user-friendly."

"ClickUp could improve by streamlining its functions and organizing them better for easier access."

More ClickUp cons

"The system can become more challenging to use in more complex scenarios, requiring additional add-ons that can be quite costly."

"Every feature for text mining, even process mining, would be a plus. We have about two hundred contract management events daily. First, I share specific documents. I talk about the search function because we assume it has a thorough search when we read the catalog. But when you test it, you realize it doesn't search within attachments. So, it's a great search function, but you need the brand folder. It has many options and can become complex."

"Smartsheet is a cloud-based tool similar to Google Sheets in that multiple stakeholders can work on a document simultaneously. However, unlike Google Sheets, which saves changes in real time, Smartsheet requires users to manually save their changes."

"Asana has a modern look and feel, particularly its agile project management interface featuring movable cards between columns."

"They provide a limited number of sheets which is not enough."

"A room for improvement I found in Smartsheet is the view, as it's currently row-wise. I should have the opportunity to view a full scale, top down list instead of just a column driven list. I shouldn't have to go just left or right. I should be able to view it top down."

"Initially, there were issues like dropdowns. Those have been overcome."

"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."

More Smartsheet cons

Pricing and Cost Advice

"ClickUp is affordable."

"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."

"I use the free version."

"It's very affordable."

"ClickUp’s pricing is better than Jira Align’s."

"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."

"The product’s cost is high."

"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."

More ClickUp pricing and cost advice

"This licensing is straightforward and they charge per user."

"I believe a licensed user costs between 300 to 400 euros."

"If I'm not mistaken, it was pretty manageable. It was about 200 bucks a seed. The business really felt a strong need for it. So, it was viewed as a safer and more straightforward cost that we were willing to pay as compared to Domo, which took some convincing."

"Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive."

"The solution is expensive."

"The tool's monthly fee is 25 dollars, which is within the range of most cloud-based project management tools. I rate the tool's pricing a five out of ten."

"It is less expensive than Microsoft Project for enterprise or Oracle Primavera by an order of magnitude. If you buy a Microsoft Project license, it's probably $300 or so by itself, whereas Smartsheet is probably less than $50 per head."

"The solution is too expensive."

More Smartsheet pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

13%

Computer Software Company

10%

Educational Organization

Performing Arts

Educational Organization

29%

Manufacturing Company

Healthcare Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ClickUp?

Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.

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What is your experience regarding pricing and costs for ClickUp?

I rate the pricing a five out of ten. ClickUp is affordable. We pay a yearly fee.

See all answers

What needs improvement with ClickUp?

They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.

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Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?

Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...

See all answers

What do you like most about Smartsheet?

The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...

See all answers

What is your experience regarding pricing and costs for Smartsheet?

The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.

See all answers

Comparisons

Bitrix24 vs ClickUp

Compared 56% of the time

Microsoft Project vs ClickUp

Compared 29% of the time

Jira vs ClickUp

Compared 15% of the time

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Planisware vs Smartsheet

Compared 13% of the time

ServiceNow Strategic Portfolio Management vs Smartsheet

Compared 10% of the time

Broadcom Clarity vs Smartsheet

Compared 9% of the time

Adobe Workfront vs Smartsheet

Compared 8% of the time

Microsoft Project vs Smartsheet

Compared 7% of the time

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Product Reports

Buyer's Guide

ClickUp

June 2025

Download ClickUp product report

Buyer's Guide

Smartsheet

May 2025

Download Smartsheet product report

Overview

Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.

ClickUp

Smartsheet is a dynamic platform with features like real-time data sharing, Gantt charts, and integration with Jira and Microsoft Teams, offering valuable tools for efficient task management.

Smartsheet combines Excel-like functionality with cloud accessibility, making it efficient for tracking, reporting, and workflow management. Users benefit from its scalability and robust security, making it ideal for enterprise-level projects. However, improvements in data visibility, real-time collaboration, and user-friendliness can enhance its utility. Customizable dashboards, project management features, and seamless integrations offer great flexibility, though there is a demand for better automation, API enhancements, and new templates.

What are Smartsheet's most important features?

Real-time Data Sharing: Facilitates seamless collaboration between users.
Project Management Tools: Includes Gantt charts and task prioritization for efficient project tracking.
Integration: Works with major platforms like Jira and Microsoft Teams for comprehensive data flow.
Automation Capabilities: Reduces manual work with robust automation functionalities.
Customizable Dashboards: Allows users to tailor dashboards to meet specific needs.

What benefits or ROI should users look for in reviews?

Efficiency: Streamlines workflows with tools that enhance project tracking and collaboration.
Scalability: Supports growing enterprise demands with its scalable architecture.
Security: Provides robust, secure environments for data management.
Adaptability: Offers flexibility to customize workflows for improved resource management.

Smartsheet is utilized by organizations in industries like engineering, education, and IT for project management, task tracking, and data integration. It enables planning, scheduling, and team collaboration, facilitating dashboard creation and automation of processes. Its flexibility in customizing workflows is appealing to those managing projects and programs.

Smartsheet

Sample Customers

Information Not Available

Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix

Buyer's Guide

ClickUp vs. Smartsheet

June 2025

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