ClickUp vs Smartsheet comparison

ClickUp and Smartsheet are both solutions in the Project Management Software category. ClickUp is ranked #12 with an average rating of 8.4, while Smartsheet is ranked #5 with an average rating of 7.7. ClickUp holds a 1.8% mindshare in PMS, compared to Smartsheet’s 4.3% mindshare. Additionally, 89% of ClickUp users are willing to recommend the solution, compared to 93% of Smartsheet users who would recommend it.

ClickUp

Read 19 ClickUp reviews

663 Views
583 Comparison Views

89% willing to recommend

Smartsheet

Read 43 Smartsheet reviews

2,507 Views
1,630 Comparison Views

93% willing to recommend

ClickUp

Smartsheet

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Executive SummaryUpdated on Dec 19, 2024

Smartsheet and ClickUp compete in the project management software category. Smartsheet has the upper hand with its extensive integration options and project customization capabilities.

Features: Smartsheet offers Gantt charts, low-code automation, and robust reporting. It integrates seamlessly with platforms like Jira and Microsoft Teams. ClickUp is noted for its intuitive interface, timeline views, AI automation, and real-time collaboration, centralizing operations effectively.

Room for Improvement: Smartsheet faces challenges with real-time data updates, lack of seamless integration with some platforms, and the need for improved dashboard aesthetics and security settings. ClickUp's limitations include mobile capabilities, certain integrations, and navigation complexity, with calls for a simpler interface and intuitive link functionalities.

Ease of Deployment and Customer Service: Smartsheet provides public, private, and hybrid cloud deployment options, appealing to diverse needs, but has mixed feedback on technical support. ClickUp, mainly operating in public cloud environments, is noted for effective technical support.

Pricing and ROI: Smartsheet's flexible pricing distinguishes between free and enterprise plans, but some users find enterprise features expensive. ClickUp is recognized for affordable entry-level pricing. Both offer good ROI, with Smartsheet appealing to large enterprises and ClickUp favored by SMEs for cost-effectiveness.

To learn more, read our detailed ClickUp vs. Smartsheet Report (Updated: September 2025).

Buyer's Guide

ClickUp vs. Smartsheet

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ClickUp

Ranking in Project Management Software

12th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Smartsheet

Ranking in Project Management Software

5th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Project Portfolio Management (3rd)

Mindshare comparison

As of October 2025, in the Project Management Software category, the mindshare of ClickUp is 1.8%, up from 1.4% compared to the previous year. The mindshare of Smartsheet is 4.3%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software Market Share Distribution
Product	Market Share (%)
Smartsheet	4.3%
ClickUp	1.8%
Other	93.9%

Project Management Software

Featured Reviews

Sunny Nair

Solution Architect and Senior Consultant at Keysight Technologies

Has improved project tracking accuracy and simplified team collaboration through flexible task workflows

On a scale of 1-10, I rate ClickUp a 10 out of 10. The best advantage with ClickUp is that it's easy to use, without much of a learning curve, and it's easy to understand the UI and interface, which makes it easier to consume the product compared to others in the market. I use the time tracking feature in ClickUp. The time tracking feature helps manage my deadlines effectively, and it is much more detailed compared to any other product available. One of the primary things I really appreciate about ClickUp is the summary of the project; once the project ends, I can export the summary into a PDF, so I don't have to write the document manually. Regarding analytic reports provided by ClickUp, it provides specific metrics, and while I need more time to understand how efficiently it manages the metrics, it can cater to both basic and advanced tasks. I have not seen any disadvantages or areas for improvement with ClickUp, and the updates they bring in are quite fast and efficient, so I'm quite satisfied with the product currently. I have not encountered any particular challenges or complexities. I cannot think of any features they could add in the future. They have AI integration available with their product line today, which is not offered by other products, and while Microsoft Project Manager's AI integration is complex, ClickUp already has all the components in place. I only work with Einstein Analytics, which we use as an internal tool.

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PaulDiaz

Project Manager at Amgen

Needs to improve baselines and changing dates can be frustrating

I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ClickUp offers a relatively user-friendly experience, especially when it comes to its fundamental features."

"We found it very simple and intuitive to use...The initial setup is straightforward."

"It gives reminders for important project dates and when a particular task is about to close."

"We can update tasks and track projects."

"The most interesting feature is the ability to share what you are working on with an external entity. The customer has direct visibility on what is being done on a particular project and this provides a lot of transparency."

"It is a scalable solution. I would rate it a ten out of ten."

"The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."

"Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier."

More ClickUp pros

"Smartsheet is a really good tool for collaboration."

"The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that these dashboards can be shared with our clients without a license."

"It's very user friendly."

"The solution is scalable."

"We like Smartsheet's workflows, automation, and low-code capabilities. I don't know of any other project management tool with low-code functionality designed for project managers."

"As I am in the corporate legal department, I have to deal with a number of contracts and sometimes it's hard to keep up with email transactions. Having the tracker sheet and being able to build dashboards and workflow has been quite valuable."

"What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility."

"It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users."

More Smartsheet pros

Cons

"They should explain better how costs and licensing are distributed."

"ClickUp could improve by streamlining its functions and organizing them better for easier access."

"ClickUp doesn't have a roadmap vision and a proper way of planning."

"ClickUp could improve by being customised to the development industry. We would like to have bug trackers and an agile approach built into the solution."

"The cloud-based solution can get bugs in it occasionally, causing latency and loading issues."

"ClickUp's interface needs improvement."

"The email portion, specifically the email automation, where you can add attachments, has room for improvement."

"The product is not user-friendly."

More ClickUp cons

"I think it is all going to be about APIs in the future and I don't think Smartsheet is doing a lot in that regard. They have some integrations with Jira, but you have to pay for them."

"I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas."

"Smartsheet is a cloud-based tool similar to Google Sheets in that multiple stakeholders can work on a document simultaneously. However, unlike Google Sheets, which saves changes in real time, Smartsheet requires users to manually save their changes."

"We have to manually put in every dependency in Smartsheet."

"With a large quantity of data, the solution lags a bit."

"The downside of Smartsheet is that there are some security concerns. We were able to restrict people from sharing sheets with anyone who was not in our domain, but it could be easier. We also found it hard to restrict certain user groups from adding attachments to sheets."

"Areas for improvement in Smartsheet include better integration capabilities with other technologies through APIs and addressing limitations in reporting functionalities."

"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."

More Smartsheet cons

Pricing and Cost Advice

"I use the free version."

"The product’s cost is high."

"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."

"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."

"ClickUp is affordable."

"The product is expensive."

"The product has good pricing."

"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."

More ClickUp pricing and cost advice

"There's a license for Smartsheet, and the enterprise plan comes down to about $750. My company also pays an extra $60 monthly apart from the standard licensing fee."

"Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan."

"I pay $ 120 or $ 128 a month for two to three users."

"Smartsheet can be low-priced, with personal subscriptions around eight dollars a month, but I imagine it gets pricier for enterprise systems. Microsoft Project can be more expensive."

"There's a trial version and a free version. Each license costs a decent amount, $25 per month or something."

"I would assume there is a licensing fee. I don't think that it is free."

"Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."

"The solution is expensive."

More Smartsheet pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

13%

Performing Arts

11%

Educational Organization

Computer Software Company

Manufacturing Company

15%

Government

10%

Healthcare Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2
Large Enterprise	22

Questions from the Community

What do you like most about ClickUp?

Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.

See all answers

What is your experience regarding pricing and costs for ClickUp?

The pricing of ClickUp is affordable.

See all answers

What needs improvement with ClickUp?

One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software, where having the capability to import previously run...

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Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?

Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...

See all answers

What do you like most about Smartsheet?

The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...

See all answers

What is your experience regarding pricing and costs for Smartsheet?

The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.

See all answers

Comparisons

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Compared 26% of the time

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Compared 18% of the time

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Compared 11% of the time

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Compared 9% of the time

Jira vs Smartsheet

Compared 8% of the time

Broadcom Clarity vs Smartsheet

Compared 8% of the time

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Product Reports

Buyer's Guide

ClickUp

October 2025

Download ClickUp product report

Buyer's Guide

Smartsheet

September 2025

Download Smartsheet product report

Overview

Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.

ClickUp

Smartsheet is a dynamic platform with features like real-time data sharing, Gantt charts, and integration with Jira and Microsoft Teams, offering valuable tools for efficient task management.

Smartsheet combines Excel-like functionality with cloud accessibility, making it efficient for tracking, reporting, and workflow management. Users benefit from its scalability and robust security, making it ideal for enterprise-level projects. However, improvements in data visibility, real-time collaboration, and user-friendliness can enhance its utility. Customizable dashboards, project management features, and seamless integrations offer great flexibility, though there is a demand for better automation, API enhancements, and new templates.

What are Smartsheet's most important features?

Real-time Data Sharing: Facilitates seamless collaboration between users.
Project Management Tools: Includes Gantt charts and task prioritization for efficient project tracking.
Integration: Works with major platforms like Jira and Microsoft Teams for comprehensive data flow.
Automation Capabilities: Reduces manual work with robust automation functionalities.
Customizable Dashboards: Allows users to tailor dashboards to meet specific needs.

What benefits or ROI should users look for in reviews?

Efficiency: Streamlines workflows with tools that enhance project tracking and collaboration.
Scalability: Supports growing enterprise demands with its scalable architecture.
Security: Provides robust, secure environments for data management.
Adaptability: Offers flexibility to customize workflows for improved resource management.

Smartsheet is utilized by organizations in industries like engineering, education, and IT for project management, task tracking, and data integration. It enables planning, scheduling, and team collaboration, facilitating dashboard creation and automation of processes. Its flexibility in customizing workflows is appealing to those managing projects and programs.

Smartsheet

Sample Customers

Information Not Available

Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix

Buyer's Guide

ClickUp vs. Smartsheet

September 2025

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