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ClickUp vs Trello comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
ClickUp improves efficiency and productivity, offering time savings without a team, though its value varies by company needs.
Sentiment score
4.5
Trello's free version enhances workflow efficiency by improving organization, reducing miscommunication, and saving time, boosting productivity 20-30%.
A primary advantage is that I can have individual projects without a team, and I can also manage team-based projects without being a project manager.
Solution Architect And Senior Consultant at Keysight Technologies
The efficiency gain is not from a formal measurement tool but from observed reductions in coordination time, fewer delays, and smoother task tracking across semester-long projects.
Research Assistant at a university with 10,001+ employees
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
VP Product at PeerSpot
I think it actually pretty much exceeded our expectations or at least met all of our expectations regarding task management and sprint management.
CEO at Infohob
 

Customer Service

Sentiment score
4.4
ClickUp's efficient customer service, knowledge base, and quick issue resolution contribute to high user satisfaction and reliability.
Sentiment score
2.4
Trello users often bypass tech support due to its ease, while support experiences vary from effective to slow.
I tried to reach out to get answers before or even look on the web community support for things, such as the out-of-office notifications, without finding answers.
Senior Content Strategist at PeerSpot
 

Scalability Issues

Sentiment score
7.1
ClickUp scales well for teams of all sizes, though some features and the free version have limitations.
Sentiment score
5.9
Trello is praised for scalability and flexibility, but faces limitations with larger projects and could better serve larger teams.
I believe ClickUp's scalability can handle more users or larger workloads if our company grows, as long as the people who set these things up know what they are doing and use the features properly.
Compliance manager at Collective legal
 

Stability Issues

Sentiment score
8.8
ClickUp is highly rated for stability, praised for reliable performance without glitches or downtime, often scoring nine or ten.
Sentiment score
6.9
Trello is highly regarded for its stability and reliability, with users praising its consistent performance despite occasional slowdowns.
ClickUp is quite stable, and I don't see glitches or latency issues.
Solution Architect And Senior Consultant at Keysight Technologies
 

Room For Improvement

ClickUp needs UI, mobile app, AI integration, bug tracking, and documentation improvements to enhance user experience and customization.
Trello users seek better integrations, advanced analytics, flexible automation, enhanced usability, and more scalable features for complex projects.
One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software.
Solution Architect And Senior Consultant at Keysight Technologies
Support for larger projects with many tasks and team members could be enhanced. More advanced filtering, reporting, and project overview features would help users manage complex projects more efficiently.
Research Assistant at a university with 10,001+ employees
More control over email notifications would also be helpful.
VP Product at PeerSpot
A way to manage an overall project with all the specifications, and then managing all the sub-cards related to that project.
Frontend Web Developer at PeerSpot
 

Setup Cost

ClickUp offers affordable, flexible pricing with competitive enterprise rates and free guest access, appealing to cost-conscious users.
Trello offers a fair pricing model with a valued free version, but some find paid options costly for additional features.
 

Valuable Features

ClickUp streamlines team collaboration with a user-friendly interface, advanced task management, scheduling tools, and AI-enhanced automation features.
Trello optimizes task management with Kanban boards, automation, and collaboration tools, streamlining productivity and facilitating seamless integration.
ClickUp improves my team's collaboration process, as it allows inviting everyone without requiring a corporate email address, and external contractors can also see the project, which is a very important feature I prefer over other products.
Solution Architect And Senior Consultant at Keysight Technologies
The audit trail feature has helped me and my team because whenever there is a task followed up, or if it is not done, or if it is changed, we can always go back and see why it was done and when it was done, so it helps keep accountability as well.
Compliance manager at Collective legal
If I had to quantify it, I would say it improved our workflow efficiency by around twenty to thirty percent, mainly because it reduced confusion, duplicate work, and time spent on status updates during meetings.
Research Assistant at a university with 10,001+ employees
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
Customer Success Manager at PeerSpot
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
CSM at PeerSpot
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
15th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Trello
Ranking in Project Management Software
5th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
48
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Project Management Software category, the mindshare of ClickUp is 1.0%, down from 1.8% compared to the previous year. The mindshare of Trello is 2.0%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Trello2.0%
ClickUp1.0%
Other97.0%
Project Management Software
 

Featured Reviews

Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Has improved project tracking accuracy and simplified team collaboration through flexible task workflows
On a scale of 1-10, I rate ClickUp a 10 out of 10. The best advantage with ClickUp is that it's easy to use, without much of a learning curve, and it's easy to understand the UI and interface, which makes it easier to consume the product compared to others in the market. I use the time tracking feature in ClickUp. The time tracking feature helps manage my deadlines effectively, and it is much more detailed compared to any other product available. One of the primary things I really appreciate about ClickUp is the summary of the project; once the project ends, I can export the summary into a PDF, so I don't have to write the document manually. Regarding analytic reports provided by ClickUp, it provides specific metrics, and while I need more time to understand how efficiently it manages the metrics, it can cater to both basic and advanced tasks. I have not seen any disadvantages or areas for improvement with ClickUp, and the updates they bring in are quite fast and efficient, so I'm quite satisfied with the product currently. I have not encountered any particular challenges or complexities. I cannot think of any features they could add in the future. They have AI integration available with their product line today, which is not offered by other products, and while Microsoft Project Manager's AI integration is complex, ClickUp already has all the components in place. I only work with Einstein Analytics, which we use as an internal tool.
reviewer2837325 - PeerSpot reviewer
Research Assistant at a university with 10,001+ employees
Visual task boards have structured academic research projects and improve team coordination
There are several areas where Trello could be improved based on our academic research and team project usage. One improvement would be more advanced built-in analytics, such as better progress tracking dashboards or productivity insights without relying on third-party tools. Another area is scalability for complex projects where boards get very large with many cards and dependencies. It can become harder to manage without additional structure or hierarchy features. Overall, it works very well, but these enhancements would make it even stronger for larger or long-term projects. One additional area of improvement in Trello is automation and integrations. While Trello does support basic automation through Butler, more advanced and flexible automation rules would be helpful, especially for academic research workflows where tasks often move between stages in more complex forms. It would help if automation rules were easier to set up and more flexible for different project workflows. Additionally, smoother integrations with tools such as Google Drive or other study applications would save time and reduce switching between platforms. I think one additional improvement for Trello would be support for larger projects with many tasks and team members. As boards grow, they can become crowded and harder to navigate. More advanced filtering, reporting, and project overview features would help users manage complex projects more efficiently.
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Top Industries

By visitors reading reviews
Educational Organization
14%
Financial Services Firm
11%
Construction Company
7%
Outsourcing Company
7%
Construction Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise10
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for ClickUp?
I do not know about the experience with pricing, setup cost, and licensing for ClickUp because I was not the one who set up the pricing, so I really do not know as it was not done by me.
What needs improvement with ClickUp?
I cannot think of any way ClickUp can be improved, probably because I have still been using it for a short while.
What is your primary use case for ClickUp?
My main use case for ClickUp is communication and task management. I use ClickUp for communication to communicate within the team, and task management to ensure tasks are followed up and assigned t...
What needs improvement with Trello?
Maybe some AI enhancements would be beneficial, but in terms of how we use Trello here, a lot of people seem to be really happy with Trello and that is always the go-to. Most people will just immed...
What is your primary use case for Trello?
I mostly do software development. I am building a SaaS platform for business process automation, so I mostly work with software now. That is why Trello is mentioned. I am not working much with netw...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about ClickUp vs. Trello and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.