

Trello and ClickUp compete in the project management tools category, each offering distinct advantages. ClickUp is preferred for its extensive features like AI automation and customizable workflows, whereas Trello's simplicity and intuitive Kanban board are ideal for quick adaptation. User feedback indicates greater satisfaction with Trello's pricing and support, while ClickUp's feature set provides value for its cost.
Features: Trello provides essential features such as drag-and-drop boards, simple task visualization, and a notification system, making it easy for users to start quickly. It's accessible across web and mobile platforms. ClickUp offers timeline views, AI integration, and robust dashboards, catering to users who require detailed task and resource management.
Room for Improvement: Trello could be improved with time-tracking, enhanced load handling, and advanced collaboration tools like video calls and analytics. ClickUp could enhance its mobile interface and simplify features for better accessibility. Industry-specific customizations, such as Agile tools, would broaden its appeal.
Ease of Deployment and Customer Service: Both Trello and ClickUp support deployment on public and on-premises servers. Trello provides flexibility with hybrid cloud options. Users often resolve Trello issues via community resources, highlighting its ease of use. ClickUp users express a need for more direct support, indicating room for improvement.
Pricing and ROI: Trello's free version meets the needs of many, with paid plans seen as cost-effective for the utility offered. ClickUp's pricing is higher, reflecting its advanced features, which many users find justify the cost for complex project management. Both tools provide potential ROI opportunities, with Trello excelling in straightforwardness and ClickUp in comprehensive tracking.
A primary advantage is that I can have individual projects without a team, and I can also manage team-based projects without being a project manager.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
I tried to reach out to get answers before or even look on the web community support for things, such as the out-of-office notifications, without finding answers.
I believe ClickUp's scalability can handle more users or larger workloads if our company grows, as long as the people who set these things up know what they are doing and use the features properly.
ClickUp is quite stable, and I don't see glitches or latency issues.
One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software.
More control over email notifications would also be helpful.
A way to manage an overall project with all the specifications, and then managing all the sub-cards related to that project.
Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open.
ClickUp improves my team's collaboration process, as it allows inviting everyone without requiring a corporate email address, and external contractors can also see the project, which is a very important feature I prefer over other products.
The audit trail feature has helped me and my team because whenever there is a task followed up, or if it is not done, or if it is changed, we can always go back and see why it was done and when it was done, so it helps keep accountability as well.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
The best feature Trello offers is that it keeps things better organized, so it makes things easier to collaborate with people.
| Product | Market Share (%) |
|---|---|
| Trello | 2.1% |
| ClickUp | 1.2% |
| Other | 96.7% |


| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 10 |
| Large Enterprise | 11 |
Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.
Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.
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