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Zoho Mail Reviews

Vendor: Zoho
3.9 out of 5

What is Zoho Mail?

Featured Zoho Mail reviews

Zoho Mail mindshare

As of July 2025, the mindshare of Zoho Mail in the Email Applications category stands at 5.1%, up from 2.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Email Applications
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
18%
Retailer
12%
Comms Service Provider
12%
University
7%
Manufacturing Company
7%
Financial Services Firm
6%
Performing Arts
4%
Real Estate/Law Firm
4%
Government
4%
Media Company
4%
Hospitality Company
4%
Wholesaler/Distributor
3%
Construction Company
3%
Outsourcing Company
2%
Pharma/Biotech Company
2%
Recreational Facilities/Services Company
2%
Energy/Utilities Company
2%
Agriculture
2%
Educational Organization
1%
Non Profit
1%
Healthcare Company
1%
Logistics Company
1%
Transportation Company
1%
 

Zoho Mail reviews

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Salem Shafik - PeerSpot user
Founder at Tech Force
Verified user of Zoho Mail
Jun 21, 2025
Zoho Mail suits small businesses well but can improve user organization features

Pros

"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."

Cons

"For the admin side of Zoho Mail, they need to add features for organizing users in organizational units."
AvinashLotke - PeerSpot user
Delivery Head at Team Computers
Verified user of Zoho Mail
Jul 30, 2024
Offers good security with effective spam filtering but has update issues

Pros

"It uses an alert system and other monitoring tools."

Cons

"They have issues when they are rolling out updates"
Find out what your peers are saying about Email Applications. Updated July 2025
863,564 professionals have used our research since 2012.
AP
Owner at AATXE
Verified user of Zoho Mail
Jun 19, 2025
Experience a smooth integration with seamless connectivity, but consider expanding storage options

Pros

"The interconnectivity between these applications makes it particularly useful."

Cons

"They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful."
Chikaosoro Ugwu - PeerSpot user
Product Marketing Manager at People Centric Organizations
Verified user of Zoho Mail
Jul 2, 2025
User-friendly interface facilitates seamless onboarding and efficient email management

Cons

"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."
Babatunde-Olugbode - PeerSpot user
Technical presales engineer at Avetium Consult Ltd
Verified user of Zoho Mail
Apr 2, 2024
Easy to use search functionalities but stability issues like screen freezes

Pros

"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."

Cons

"The interface isn't quite good. Everything looks a little low-quality. "
Jacob Shetty - PeerSpot user
Customer Success Manager at SME Advantage Ltd
Verified user of Zoho Mail
Jun 30, 2023
An intuitive tool that offers an ample number of features at very customer-friendly prices

Pros

"Zoho Mail is a stable product."
Muljo Witono - PeerSpot user
CEO and Owner at PT Solusindo Total Teknikatama
Verified user of Zoho Mail
Aug 25, 2022
Many features available, highly reliable, and integrates well

Pros

"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."

Cons

"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
SI
Senior Zoho Developoer at Techloyce
Verified user of Zoho Mail
Jul 21, 2023
Helps with mailing but needs to improve integration with other applications

Pros

"We can create email accounts for our customers. "

Cons

"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."