KerioConnect vs Zoho Mail comparison

GFI and Zoho are both solutions in the Email Applications category. GFI is ranked #9 with an average rating of 8.8, while Zoho is ranked #5 with an average rating of 7.6. GFI holds a 4.1% mindshare in EA, compared to Zoho’s 5.3% mindshare. Additionally, 62% of GFI users are willing to recommend the solution, compared to 84% of Zoho users who would recommend it.

KerioConnect

Read 11 KerioConnect reviews

1,612 Views
1,483 Comparison Views

62% willing to recommend

Zoho Mail

Read 17 Zoho Mail reviews

1,289 Views
1,289 Comparison Views

84% willing to recommend

KerioConnect

Zoho Mail

Comparison Buyer's Guide

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Executive SummaryUpdated on May 21, 2025

KerioConnect and Zoho Mail are two business-oriented email solutions. While both offer distinct advantages, Zoho Mail stands out due to its comprehensive feature set.

Features: KerioConnect is celebrated for its secure email service, with built-in archiving, anti-virus, and anti-spam tools. It provides seamless integration with platforms like Office 365 and offers ActiveSync support. Zoho Mail, on the other hand, excels with comprehensive collaboration tools, integration with cloud storage, and compatibility across devices, making it appealing to organizations needing extensive features.

Room for Improvement: KerioConnect could enhance its cloud capabilities and resource integration. The interface, while straightforward, may benefit from modernization. Attention to advanced collaboration features is another area of growth. Zoho Mail might improve on simplifying complex integrations, optimizing image loading times, and expanding alternatives for organizations transitioning from platforms like M365.

Ease of Deployment and Customer Service: KerioConnect offers a straightforward deployment process appreciated for its simplicity and is backed by reliable customer service. Zoho Mail's cloud-based model simplifies the setup and is supported by strong customer service, affording it greater adaptability in diverse business settings.

Pricing and ROI: KerioConnect is recognized for its cost-effective pricing structure, leading to potential long-term savings and favorable ROI. Zoho Mail, with its competitive pricing and diverse model, offers an attractive overall ROI due to its richer feature set despite the pricing.

To learn more, read our detailed KerioConnect vs. Zoho Mail Report (Updated: December 2025).

Buyer's Guide

KerioConnect vs. Zoho Mail

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

KerioConnect

Ranking in Email Applications

9th

Average Rating

7.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Email Archiving (6th)

Zoho Mail

Ranking in Email Applications

5th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Email Applications category, the mindshare of KerioConnect is 4.1%, down from 4.8% compared to the previous year. The mindshare of Zoho Mail is 5.3%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Zoho Mail	5.3%
KerioConnect	4.1%
Other	90.6%

Email Applications

Featured Reviews

Marcelino Mongcal

Senior Systems Tech/Admin at Samco Software Inc.

A seamless setup ensures smooth communication with comprehensive support

We remain a partner with Sophos and use XG S Firewalls without AWS implementation. We only use Sophos endpoint and Sophos Central. We host some clients on-premise while others we host remotely. The VPN connection is easy and proprietary, so it's not open to any other VPN clients. Communication with other mail servers is seamless. It can communicate with Gmail and Outlook without issues, provided the DNS settings are correct. We monitor our servers and security logs, implementing GeoIP blocking. We frequently block China and India IPs due to brute force attacks on our servers. We have extensive experience with KerioConnect. Backing up and maintaining it is straightforward compared to Microsoft Exchange, making it administrator-friendly. On a scale of 1-10, this solution rates an 8.

Read full review

Antony Munyao Benjamin

Customer Experience Consultant at Zoho

Has required technical improvements to better support advanced email feedback and user behavior tracking

Using Zoho Mail is quite easy. Users are able to track if the recipient has received, opened, or clicked on the email, thanks to a very good tracking system, and they can create large campaigns using the unlimited features of the email. The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another. The main benefits that Zoho Mail brings include the ability to send large and secure mails. It integrates with Google clients, ensuring a high level of security and reduced spam. I have utilized it effectively, and clients trust emails from Zoho Mail because of its reputation as a reliable CRM software company.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"KerioConnect has integration with 365. We can use Outlook, which has its client and can be used with Apple devices. It integrates with the App Store and Microsoft Office. It has a smart router. The spam filtering and antivirus are good."

"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."

"We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks."

"Backing up and maintaining it is straightforward compared to Microsoft Exchange, making it administrator-friendly."

"The solution is easy to maintain, unlike Exchange. It's easy to create multiple domains and back up and restore if needed. It also has good security features like anti-spam and antivirus."

"We have contacted technical support a handful of times and received some assistance."

"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."

"The user interface is good."

More KerioConnect pros

"Zoho Mail offers a strong platform for mailing and CRM functionalities, allowing users to build effective email campaign trails and offering security for email communications."

"Zoho Mail is a stable product."

"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."

"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."

"We can create email accounts for our customers."

"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."

"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."

"Zoho Mail brings a positive return on investment as it leverages its CRM capabilities, which facilitates quick conversions due to the trusted brand image."

More Zoho Mail pros

Cons

"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."

"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."

"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."

"I would like to see better support from their support team."

"The search and archiving documentation capabilities need to be stronger."

"You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc."

"Having a native Outlook map integration would make Kerio Connect better."

"We cannot compete with them because they're fully integrated with their applications."

More KerioConnect cons

"The solution’s stability could be improved."

"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."

"The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another."

"The solution doesn't need to be improved."

"They have issues when they are rolling out updates"

"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."

"The interface isn't quite good. Everything looks a little low-quality."

"They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful."

More Zoho Mail cons

Pricing and Cost Advice

"KerioConnect has a first-time cost and yearly subscription. It is not expensive."

"The price of Kerio Connect is better when comparing it to others solutions."

"The pricing is about $3 per mailbox per month."

"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"The solution’s pricing is very reasonable."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"The solution is more affordable compared to other products. It is cheap."

"The solution is not costly."

"There is no license required to use Zoho Mail."

"Zoho Mail is more cost-efficient than its competitors."

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Top Industries

By visitors reading reviews

Comms Service Provider

13%

Computer Software Company

11%

Manufacturing Company

Performing Arts

Comms Service Provider

16%

Computer Software Company

11%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	2

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What do you like most about KerioConnect?

The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud.

See all answers

What is your experience regarding pricing and costs for KerioConnect?

The pricing is very easy to understand. As a partner, we have a monitoring system that informs us when subscriptions expire, allowing us to handle renewals. The pricing is very competitive.

See all answers

What needs improvement with KerioConnect?

Since KerioConnect is a setup and go solution, everything works on its own. The only administrative tasks required are keeping it up to date, monitoring security logs, and ensuring protection from ...

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What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

See all answers

What is your experience regarding pricing and costs for Zoho Mail?

I find the pricing to be reasonable but recognize it can vary based on corporate economic conditions. However, I suggest considering packages for freelancers or independent consultants.

See all answers

What needs improvement with Zoho Mail?

🎯As a CX professional, I consider the new ZohoMail user interphase to be versatile, the ability to categorize mails from notifications and the inbuilt tools and features like calendly that is after...

See all answers

Comparisons

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Zimbra Collaboration vs KerioConnect

Compared 21% of the time

IceWarp vs KerioConnect

Compared 10% of the time

Microsoft Exchange Online vs KerioConnect

Compared 9% of the time

Google Workspace vs KerioConnect

Compared 6% of the time

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IceWarp vs Zoho Mail

Compared 28% of the time

ProtonMail vs Zoho Mail

Compared 24% of the time

Google Workspace vs Zoho Mail

Compared 16% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 13% of the time

Microsoft Exchange vs Zoho Mail

Compared 7% of the time

More Zoho Mail Competitors

Product Reports

Buyer's Guide

KerioConnect

January 2026

Download KerioConnect product report

Buyer's Guide

Zoho Mail

January 2026

Download Zoho Mail product report

Overview

Kerio Connect, a messaging and collaboration solution, meets the needs of small and mid-sized businesses while offering a robust feature lineup. Business users enjoy support for their favorite email client and easy web-based access. Kerio Connect is highly stable—so you can focus on business rather than unexpected downtime and recovery.

GFI

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery

BBDO, HuffPost

Buyer's Guide

KerioConnect vs. Zoho Mail

December 2025

Free Report: KerioConnect vs. Zoho Mail

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