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Zimbra Collaboration vs Zoho Mail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zimbra Collaboration
Ranking in Email Applications
5th
Average Rating
8.0
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Zoho Mail
Ranking in Email Applications
6th
Average Rating
7.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Email Applications category, the mindshare of Zimbra Collaboration is 8.8%, down from 10.1% compared to the previous year. The mindshare of Zoho Mail is 5.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Muhammad Talha Baig - PeerSpot reviewer
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.
AvinashLotke - PeerSpot reviewer
Offers good security with effective spam filtering but has update issues
Zoho is not just a traditional software-based company. It offers a wide range of APIs and other integration tools, including a CRM tool and various other products, so integration is not limited. Zoho has operations management and developers, making integration feasible with any system. Zoho is a cloud-based solution, meaning maintenance is managed by their system. They don't provide access to unauthorized persons. Zoho handles maintenance. Traditionally, we haven't recommended Zoho as extensively because we prefer systems we have thoroughly tested and can confidently endorse. We've deployed Zoho a few times with mixed success. In comparison, we've had more success with Google deployments, with higher implementation rates and ease, offering better revenue opportunities. Based on requirements, I might recommend Zoho, but for higher needs or better collaboration, I'd suggest Google, possibly combined with iSoft. If there is no other support, Google remains a strong recommendation. Overall, considering support, I rate the solution a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to implement."
"The web interface is powerful and easy to use."
"Zimbra Collaboration has a good web interface."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"The most valuable feature of Zimbra Collaboration is the cost."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."
"Zoho Mail is a stable product."
"I like Zoho Mail's user interface."
"It uses an alert system and other monitoring tools."
"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."
"The notifications, scheduling, and meetings are all integrated."
"We can create email accounts for our customers."
 

Cons

"The solution could use more integration with third-party tools."
"The installation is not straightforward, it can take two days for the full implementation."
"The tool should improve its multi-cloud feature."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"They should enhance its online meeting features."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
"File sharing permissions with Nextcloud integration need improvement."
"It does have a few bugs."
"Zoho Mail is not as good as G Suite, which has integrated calendars."
"The solution doesn't need to be improved."
"They have issues when they are rolling out updates"
"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."
"The solution’s stability could be improved."
"Zoho Mail needs to add an IT system management feature."
"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
 

Pricing and Cost Advice

"The price of the solution is low."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"Zimbra Collaboration offers a good price-to-feature ratio."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"The solution is not expensive compared to other products."
"It's very expensive. When we compare the cost with Google Workspace, it's so expensive."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"The solution is not costly."
"The solution’s pricing is very reasonable."
"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."
"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."
"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."
"Zoho Mail is more cost-efficient than its competitors."
"There is no license required to use Zoho Mail."
"The solution is more affordable compared to other products. It is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
9%
Government
7%
Financial Services Firm
7%
Computer Software Company
17%
Retailer
13%
Comms Service Provider
12%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
What do you like most about Zoho Mail?
It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...
What is your experience regarding pricing and costs for Zoho Mail?
Zoho Mail is more cost-efficient than its competitors.
What needs improvement with Zoho Mail?
The solution's meeting plans and online virtual activity task list could be improved and made more seamless.
 

Overview

 

Sample Customers

NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
BBDO, HuffPost
Find out what your peers are saying about Zimbra Collaboration vs. Zoho Mail and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.