Zimbra Collaboration vs Zoho Mail comparison

Zimbra and Zoho are both solutions in the Email Applications category. Zimbra is ranked #5 with an average rating of 8.0, while Zoho is ranked #6 with an average rating of 7.7. Zimbra holds a 8.6% mindshare in EA, compared to Zoho’s 5.1% mindshare. Additionally, 96% of Zimbra users are willing to recommend the solution, compared to 84% of Zoho users who would recommend it.

Zimbra Collaboration

Read 29 Zimbra Collaboration reviews

2,646 Views
1,809 Comparison Views

96% willing to recommend

Zoho Mail

Read 11 Zoho Mail reviews

1,123 Views
858 Comparison Views

84% willing to recommend

Zimbra Collaboration

Zoho Mail

Comparison Buyer's Guide

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Executive SummaryUpdated on May 21, 2025

Zimbra Collaboration and Zoho Mail compete in the email and collaboration category. Zoho Mail appears to have the upper hand due to its advanced features and superior integration and security measures.

Features: Zimbra Collaboration provides a unified platform offering email, calendar, task management, shared folders, and strong mobile synchronization. Zoho Mail offers comprehensive email hosting, robust security with TLS and SSL, and seamless integration with Zoho's suite, facilitating advanced collaboration through features like email sharing and draft sharing.

Room for Improvement: Zimbra Collaboration can enhance its deployment simplicity and improve its spam filtering capabilities. Additionally, some of its collaboration tools, like video calls, require optimization. Zoho Mail could benefit from faster image loading, enhanced integration options for external ERP systems, and improved responses to financial constraints faced by international users.

Ease of Deployment and Customer Service: Zimbra Collaboration poses potential complexities during setup that demand technical expertise, making deployment intensive. Zoho Mail offers an intuitive cloud-based interface with simplified deployment, supported by accessible guides and responsive customer service, providing a more user-friendly experience.

Pricing and ROI: Zimbra Collaboration offers competitive pricing with attractive package deals beneficial for large-scale implementations. Although Zoho Mail is slightly more expensive, it provides packages that enhance long-term return on investment through its extensive features. Zoho Mail's initial higher cost is validated by its superior functionality and integration capabilities.

To learn more, read our detailed Zimbra Collaboration vs. Zoho Mail Report (Updated: June 2025).

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zimbra Collaboration

Ranking in Email Applications

5th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

6th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Email Applications category, the mindshare of Zimbra Collaboration is 8.6%, down from 9.8% compared to the previous year. The mindshare of Zoho Mail is 5.1%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Vidya Shree

CTO at Molecular Connections Private Limited

Deploys quickly and has a good web interface

Zimbra Collaboration has a good web interface When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The solution’s forums don't have much information or…

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AvinashLotke

Delivery Head at Team Computers

Offers good security with effective spam filtering but has update issues

Zoho is not just a traditional software-based company. It offers a wide range of APIs and other integration tools, including a CRM tool and various other products, so integration is not limited. Zoho has operations management and developers, making integration feasible with any system. Zoho is a cloud-based solution, meaning maintenance is managed by their system. They don't provide access to unauthorized persons. Zoho handles maintenance. Traditionally, we haven't recommended Zoho as extensively because we prefer systems we have thoroughly tested and can confidently endorse. We've deployed Zoho a few times with mixed success. In comparison, we've had more success with Google deployments, with higher implementation rates and ease, offering better revenue opportunities. Based on requirements, I might recommend Zoho, but for higher needs or better collaboration, I'd suggest Google, possibly combined with iSoft. If there is no other support, Google remains a strong recommendation. Overall, considering support, I rate the solution a six out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."

"The Zimbra Collaboration's most valuable feature is web access."

"The most valuable feature of Zimbra Collaboration is the cost."

"The stability is good and keeps getting better with each new update."

"Network NG Modules are valuable to us."

"The solution is easy to implement."

"Good email solution and it's open-source."

"Zimbra Collaboration's sharing features are most valuable."

More Zimbra Collaboration pros

"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."

"Zoho Mail is a stable product."

"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."

"We can create email accounts for our customers."

"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."

"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."

"I like Zoho Mail's user interface."

"It uses an alert system and other monitoring tools."

More Zoho Mail pros

Cons

"File sharing permissions with Nextcloud integration need improvement."

"It would be great if a group chat feature were created to allow for a team environment."

"The solution’s forums don't have much information or documentation on administration tasks."

"The installation is not straightforward, it can take two days for the full implementation."

"We have had an issue with security."

"The tool should improve its multi-cloud feature."

"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."

"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."

More Zimbra Collaboration cons

"The interface isn't quite good. Everything looks a little low-quality."

"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."

"They have issues when they are rolling out updates"

"The solution doesn't need to be improved."

"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."

"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."

"Zoho Mail needs to add an IT system management feature."

"The solution’s stability could be improved."

More Zoho Mail cons

Pricing and Cost Advice

"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."

"We do not pay for licenses to use this solution."

"We pay yearly licenses for Zimbra Collaboration."

"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."

"The price of the solution is low."

"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"

"The solution is competitively priced."

More Zimbra Collaboration pricing and cost advice

"Zoho Mail is more cost-efficient than its competitors."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"The solution is more affordable compared to other products. It is cheap."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"The solution’s pricing is very reasonable."

"The solution is not costly."

"There is no license required to use Zoho Mail."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Comms Service Provider

Government

Financial Services Firm

Computer Software Company

17%

Retailer

13%

Comms Service Provider

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?

Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...

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What do you like most about Zimbra Collaboration?

The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.

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What is your experience regarding pricing and costs for Zimbra Collaboration?

The solution is competitively priced.

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What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

See all answers

What is your experience regarding pricing and costs for Zoho Mail?

Zoho Mail is more cost-efficient than its competitors.

See all answers

What needs improvement with Zoho Mail?

The solution's meeting plans and online virtual activity task list could be improved and made more seamless.

See all answers

Comparisons

Microsoft Exchange vs Zimbra Collaboration

Compared 28% of the time

Open-Xchange vs Zimbra Collaboration

Compared 21% of the time

KerioConnect vs Zimbra Collaboration

Compared 16% of the time

IceWarp vs Zimbra Collaboration

Compared 10% of the time

More Zimbra Collaboration Competitors

IceWarp vs Zoho Mail

Compared 32% of the time

ProtonMail vs Zoho Mail

Compared 22% of the time

Google Workspace vs Zoho Mail

Compared 17% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 16% of the time

HCL Notes vs Zoho Mail

Compared 2% of the time

More Zoho Mail Competitors

Product Reports

Buyer's Guide

Zimbra Collaboration

May 2025

Download Zimbra Collaboration product report

Buyer's Guide

Email Applications

June 2025

Download Zoho Mail product report

Overview

Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.

Zimbra

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC

BBDO, HuffPost

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

June 2025

Free Report: Zimbra Collaboration vs. Zoho Mail

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