Zimbra Collaboration vs Zoho Mail comparison

Zimbra and Zoho are both solutions in the Email Applications category. Zimbra is ranked #5 with an average rating of 8.0, while Zoho is ranked #6 with an average rating of 7.1. Zimbra holds a 8.0% mindshare in EA, compared to Zoho’s 5.5% mindshare. Additionally, 96% of Zimbra users are willing to recommend the solution, compared to 88% of Zoho users who would recommend it.

Zimbra Collaboration

Read 28 Zimbra Collaboration reviews

2,311 Views
2,195 Comparison Views

96% willing to recommend

Zoho Mail

Read 16 Zoho Mail reviews

1,183 Views
1,183 Comparison Views

88% willing to recommend

Zimbra Collaboration

Zoho Mail

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on May 21, 2025

Zimbra Collaboration and Zoho Mail compete in the email and collaboration category. Zoho Mail appears to have the upper hand due to its advanced features and superior integration and security measures.

Features: Zimbra Collaboration provides a unified platform offering email, calendar, task management, shared folders, and strong mobile synchronization. Zoho Mail offers comprehensive email hosting, robust security with TLS and SSL, and seamless integration with Zoho's suite, facilitating advanced collaboration through features like email sharing and draft sharing.

Room for Improvement: Zimbra Collaboration can enhance its deployment simplicity and improve its spam filtering capabilities. Additionally, some of its collaboration tools, like video calls, require optimization. Zoho Mail could benefit from faster image loading, enhanced integration options for external ERP systems, and improved responses to financial constraints faced by international users.

Ease of Deployment and Customer Service: Zimbra Collaboration poses potential complexities during setup that demand technical expertise, making deployment intensive. Zoho Mail offers an intuitive cloud-based interface with simplified deployment, supported by accessible guides and responsive customer service, providing a more user-friendly experience.

Pricing and ROI: Zimbra Collaboration offers competitive pricing with attractive package deals beneficial for large-scale implementations. Although Zoho Mail is slightly more expensive, it provides packages that enhance long-term return on investment through its extensive features. Zoho Mail's initial higher cost is validated by its superior functionality and integration capabilities.

To learn more, read our detailed Zimbra Collaboration vs. Zoho Mail Report (Updated: September 2025).

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

September 2025

Download the complete report

Helped 872,706 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zimbra Collaboration

Ranking in Email Applications

5th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

6th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Email Applications category, the mindshare of Zimbra Collaboration is 8.0%, down from 9.2% compared to the previous year. The mindshare of Zoho Mail is 5.5%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Zimbra Collaboration	8.0%
Zoho Mail	5.5%
Other	86.5%

Email Applications

Featured Reviews

Muhammad Talha Baig

Business Analyst and Associate Project Manager at SAMI Pharmaceuticals

One of the premium features was customized rooms tailored to the collaboration needs

Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Read full review

Antony Munyao Benjamin

Customer Experience Consultant at Unemployed

Has required technical improvements to better support advanced email feedback and user behavior tracking

Using Zoho Mail is quite easy. Users are able to track if the recipient has received, opened, or clicked on the email, thanks to a very good tracking system, and they can create large campaigns using the unlimited features of the email. The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another. The main benefits that Zoho Mail brings include the ability to send large and secure mails. It integrates with Google clients, ensuring a high level of security and reduced spam. I have utilized it effectively, and clients trust emails from Zoho Mail because of its reputation as a reliable CRM software company.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Zimbra Collaboration's sharing features are most valuable."

"The most valuable feature of Zimbra Collaboration is email functionality."

"The solution is easy to implement."

"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."

"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."

"Zimbra Collaboration has a good web interface."

"The backup and storage management features of Zimbra Collaboration are valuable."

"The product is easy to set up."

More Zimbra Collaboration pros

"Zoho Mail is a stable product."

"The interconnectivity between these applications makes it particularly useful."

"Zoho provides many excellent features such as Team Inbox where multiple users can join one inbox and check all emails, which is the best feature of Zoho Mail."

"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."

"Zoho Mail offers a strong platform for mailing and CRM functionalities, allowing users to build effective email campaign trails and offering security for email communications."

"It uses an alert system and other monitoring tools."

"The notifications, scheduling, and meetings are all integrated."

"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."

More Zoho Mail pros

Cons

"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."

"The solution’s forums don't have much information or documentation on administration tasks."

"There are some security issues."

"File sharing permissions with Nextcloud integration need improvement."

"They should enhance its online meeting features."

"It does have a few bugs."

"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."

"The solution could improve by making it easier to use."

More Zimbra Collaboration cons

"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."

"They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful."

"The solution’s stability could be improved."

"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."

"The solution doesn't need to be improved."

"For the admin side of Zoho Mail, they need to add features for organizing users in organizational units."

"Zoho Mail needs to add an IT system management feature."

"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."

More Zoho Mail cons

Pricing and Cost Advice

"We do not pay for licenses to use this solution."

"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."

"The solution is not expensive compared to other products."

"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."

"Zimbra Collaboration is expensive, and there is no perpetual license option."

"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."

"Zimbra Collaboration offers a good price-to-feature ratio."

"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."

More Zimbra Collaboration pricing and cost advice

"The solution is more affordable compared to other products. It is cheap."

"There is no license required to use Zoho Mail."

"The solution’s pricing is very reasonable."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"Zoho Mail is more cost-efficient than its competitors."

"The solution is not costly."

See which vendors are best for you

Use our free recommendation engine to learn which Email Applications solutions are best for your needs.

See recommendations

872,706 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

10%

Government

Outsourcing Company

Computer Software Company

18%

Comms Service Provider

16%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?

Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...

See all answers

What do you like most about Zimbra Collaboration?

The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.

See all answers

What is your experience regarding pricing and costs for Zimbra Collaboration?

The solution is competitively priced.

See all answers

What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

See all answers

What is your experience regarding pricing and costs for Zoho Mail?

Zoho Mail is economical compared to Microsoft and Google Workspace. Speaking specifically about Egypt and the region, they have competitive pricing compared to others.

See all answers

What needs improvement with Zoho Mail?

🎯As a CX professional, I consider the new ZohoMail user interphase to be versatile, the ability to categorize mails from notifications and the inbuilt tools and features like calendly that is after...

See all answers

Comparisons

Open-Xchange vs Zimbra Collaboration

Compared 24% of the time

Microsoft Exchange vs Zimbra Collaboration

Compared 23% of the time

KerioConnect vs Zimbra Collaboration

Compared 13% of the time

Microsoft Exchange Online vs Zimbra Collaboration

Compared 8% of the time

Zarafa vs Zimbra Collaboration

Compared 3% of the time

More Zimbra Collaboration Competitors

IceWarp vs Zoho Mail

Compared 33% of the time

ProtonMail vs Zoho Mail

Compared 23% of the time

Google Workspace vs Zoho Mail

Compared 18% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 12% of the time

HCL Notes vs Zoho Mail

Compared 4% of the time

More Zoho Mail Competitors

Product Reports

Buyer's Guide

Zimbra Collaboration

October 2025

Download Zimbra Collaboration product report

Buyer's Guide

Zoho Mail

October 2025

Download Zoho Mail product report

Overview

Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.

Zimbra

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC

BBDO, HuffPost

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

September 2025

Free Report: Zimbra Collaboration vs. Zoho Mail

Find out what your peers are saying about Zimbra Collaboration vs. Zoho Mail and other solutions. Updated: September 2025.

DOWNLOAD NOW

872,706 professionals have used our research since 2012.

See our Zimbra Collaboration vs. Zoho Mail report.

See our list of best Email Applications vendors.

We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.