Zimbra Collaboration vs Zoho Mail comparison

Zimbra and Zoho are both solutions in the Email Applications category. Zimbra is ranked #6 with an average rating of 8.0, while Zoho is ranked #5 with an average rating of 7.4. Zimbra holds a 8.5% mindshare in EA, compared to Zoho’s 5.3% mindshare. Additionally, 96% of Zimbra users are willing to recommend the solution, compared to 87% of Zoho users who would recommend it.

Zimbra Collaboration

Read 29 Zimbra Collaboration reviews

2,651 Views
2,518 Comparison Views

96% willing to recommend

Zoho Mail

Read 14 Zoho Mail reviews

1,126 Views
1,126 Comparison Views

87% willing to recommend

Zimbra Collaboration

Zoho Mail

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Executive SummaryUpdated on May 21, 2025

Zimbra Collaboration and Zoho Mail compete in the email and collaboration category. Zoho Mail appears to have the upper hand due to its advanced features and superior integration and security measures.

Features: Zimbra Collaboration provides a unified platform offering email, calendar, task management, shared folders, and strong mobile synchronization. Zoho Mail offers comprehensive email hosting, robust security with TLS and SSL, and seamless integration with Zoho's suite, facilitating advanced collaboration through features like email sharing and draft sharing.

Room for Improvement: Zimbra Collaboration can enhance its deployment simplicity and improve its spam filtering capabilities. Additionally, some of its collaboration tools, like video calls, require optimization. Zoho Mail could benefit from faster image loading, enhanced integration options for external ERP systems, and improved responses to financial constraints faced by international users.

Ease of Deployment and Customer Service: Zimbra Collaboration poses potential complexities during setup that demand technical expertise, making deployment intensive. Zoho Mail offers an intuitive cloud-based interface with simplified deployment, supported by accessible guides and responsive customer service, providing a more user-friendly experience.

Pricing and ROI: Zimbra Collaboration offers competitive pricing with attractive package deals beneficial for large-scale implementations. Although Zoho Mail is slightly more expensive, it provides packages that enhance long-term return on investment through its extensive features. Zoho Mail's initial higher cost is validated by its superior functionality and integration capabilities.

To learn more, read our detailed Zimbra Collaboration vs. Zoho Mail Report (Updated: July 2025).

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zimbra Collaboration

Ranking in Email Applications

6th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

5th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Email Applications category, the mindshare of Zimbra Collaboration is 8.5%, down from 9.4% compared to the previous year. The mindshare of Zoho Mail is 5.3%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Muhammad Talha Baig

Business Analyst and Associate Project Manager at SAMI Pharmaceuticals

One of the premium features was customized rooms tailored to the collaboration needs

Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

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Salem Shafik

Founder at Tech Force

Zoho Mail suits small businesses well but can improve user organization features

For the admin side of Zoho Mail, they need to add features for organizing users in organizational units. We currently only have the ability to add users to groups, but some admins need to organize users in organizational units and apply security policies or other configurations based on these units.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."

"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."

"The product is easy to set up."

"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."

"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."

"The Zimbra Collaboration's most valuable feature is web access."

"The backup and storage management features of Zimbra Collaboration are valuable."

"The stability is good and keeps getting better with each new update."

More Zimbra Collaboration pros

"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."

"The notifications, scheduling, and meetings are all integrated."

"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."

"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."

"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."

"I like Zoho Mail's user interface."

"Zoho Mail is a stable product."

"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."

More Zoho Mail pros

Cons

"It is good and competent, but you have to pay for video and group chat features."

"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."

"The installation is not straightforward, it can take two days for the full implementation."

"The product must be more customizable."

"It would be great if a group chat feature were created to allow for a team environment."

"Zimbra Collaboration's video conferencing could be improved."

"The solution could improve by making it easier to use."

"The solution could use more integration with third-party tools."

More Zimbra Collaboration cons

"The solution doesn't need to be improved."

"They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful."

"The interface isn't quite good. Everything looks a little low-quality."

"For the admin side of Zoho Mail, they need to add features for organizing users in organizational units."

"They have issues when they are rolling out updates"

"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."

"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."

"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."

More Zoho Mail cons

Pricing and Cost Advice

"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."

"The price of the solution is low."

"We pay yearly licenses for Zimbra Collaboration."

"Zimbra Collaboration is expensive, and there is no perpetual license option."

"The solution is not expensive compared to other products."

"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."

"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."

"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."

More Zimbra Collaboration pricing and cost advice

"The solution is more affordable compared to other products. It is cheap."

"Zoho Mail is more cost-efficient than its competitors."

"The solution is not costly."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"There is no license required to use Zoho Mail."

"The solution’s pricing is very reasonable."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

Government

Energy/Utilities Company

Computer Software Company

17%

Comms Service Provider

14%

Retailer

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?

Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...

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What do you like most about Zimbra Collaboration?

The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.

See all answers

What is your experience regarding pricing and costs for Zimbra Collaboration?

The solution is competitively priced.

See all answers

What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

See all answers

What is your experience regarding pricing and costs for Zoho Mail?

Zoho Mail is economical compared to Microsoft and Google Workspace. Speaking specifically about Egypt and the region, they have competitive pricing compared to others.

See all answers

What needs improvement with Zoho Mail?

They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful. Additionally, considering how WhatsApp backup automatically goes ...

See all answers

Comparisons

Microsoft Exchange vs Zimbra Collaboration

Compared 26% of the time

Open-Xchange vs Zimbra Collaboration

Compared 21% of the time

KerioConnect vs Zimbra Collaboration

Compared 15% of the time

IceWarp vs Zimbra Collaboration

Compared 9% of the time

More Zimbra Collaboration Competitors

IceWarp vs Zoho Mail

Compared 32% of the time

ProtonMail vs Zoho Mail

Compared 22% of the time

Google Workspace vs Zoho Mail

Compared 19% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 14% of the time

HCL Notes vs Zoho Mail

Compared 3% of the time

More Zoho Mail Competitors

Product Reports

Buyer's Guide

Zimbra Collaboration

July 2025

Download Zimbra Collaboration product report

Buyer's Guide

Zoho Mail

July 2025

Download Zoho Mail product report

Overview

Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.

Zimbra

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC

BBDO, HuffPost

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

July 2025

Free Report: Zimbra Collaboration vs. Zoho Mail

Find out what your peers are saying about Zimbra Collaboration vs. Zoho Mail and other solutions. Updated: July 2025.

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