Zimbra Collaboration vs Zoho Mail comparison

Zimbra and Zoho are both solutions in the Email Applications category. Zimbra is ranked #6 with an average rating of 8.0, while Zoho is ranked #5 with an average rating of 7.6. Zimbra holds a 7.4% mindshare in EA, compared to Zoho’s 5.2% mindshare. Additionally, 96% of Zimbra users are willing to recommend the solution, compared to 88% of Zoho users who would recommend it.

Zimbra Collaboration

Read 28 Zimbra Collaboration reviews

2,277 Views
2,163 Comparison Views

96% willing to recommend

Zoho Mail

Read 16 Zoho Mail reviews

1,247 Views
1,247 Comparison Views

88% willing to recommend

Zimbra Collaboration

Zoho Mail

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Executive SummaryUpdated on May 21, 2025

Zimbra Collaboration and Zoho Mail compete in the email and collaboration category. Zoho Mail appears to have the upper hand due to its advanced features and superior integration and security measures.

Features: Zimbra Collaboration provides a unified platform offering email, calendar, task management, shared folders, and strong mobile synchronization. Zoho Mail offers comprehensive email hosting, robust security with TLS and SSL, and seamless integration with Zoho's suite, facilitating advanced collaboration through features like email sharing and draft sharing.

Room for Improvement: Zimbra Collaboration can enhance its deployment simplicity and improve its spam filtering capabilities. Additionally, some of its collaboration tools, like video calls, require optimization. Zoho Mail could benefit from faster image loading, enhanced integration options for external ERP systems, and improved responses to financial constraints faced by international users.

Ease of Deployment and Customer Service: Zimbra Collaboration poses potential complexities during setup that demand technical expertise, making deployment intensive. Zoho Mail offers an intuitive cloud-based interface with simplified deployment, supported by accessible guides and responsive customer service, providing a more user-friendly experience.

Pricing and ROI: Zimbra Collaboration offers competitive pricing with attractive package deals beneficial for large-scale implementations. Although Zoho Mail is slightly more expensive, it provides packages that enhance long-term return on investment through its extensive features. Zoho Mail's initial higher cost is validated by its superior functionality and integration capabilities.

To learn more, read our detailed Zimbra Collaboration vs. Zoho Mail Report (Updated: December 2025).

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zimbra Collaboration

Ranking in Email Applications

6th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

5th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the Email Applications category, the mindshare of Zimbra Collaboration is 7.4%, down from 9.2% compared to the previous year. The mindshare of Zoho Mail is 5.2%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Zoho Mail	5.2%
Zimbra Collaboration	7.4%
Other	87.4%

Email Applications

Featured Reviews

Muhammad Talha Baig

Business Analyst and Associate Project Manager at SAMI Pharmaceuticals

One of the premium features was customized rooms tailored to the collaboration needs

Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

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Antony Munyao Benjamin

Customer Experience Consultant at Zoho

Has required technical improvements to better support advanced email feedback and user behavior tracking

Using Zoho Mail is quite easy. Users are able to track if the recipient has received, opened, or clicked on the email, thanks to a very good tracking system, and they can create large campaigns using the unlimited features of the email. The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another. The main benefits that Zoho Mail brings include the ability to send large and secure mails. It integrates with Google clients, ensuring a high level of security and reduced spam. I have utilized it effectively, and clients trust emails from Zoho Mail because of its reputation as a reliable CRM software company.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The backup and storage management features of Zimbra Collaboration are valuable."

"The most valuable feature of Zimbra Collaboration is email functionality."

"The solution is easy to implement."

"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."

"The configuration is simple."

"Network NG Modules are valuable to us."

"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."

"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."

More Zimbra Collaboration pros

"I love that Zoho Mail is easier to use—the first time I logged into my client's account, I didn't find it taxing to learn and could easily figure things out on my own while doing them, unlike other products."

"Zoho Mail is a cost-effective solution."

"Zoho provides many excellent features such as Team Inbox where multiple users can join one inbox and check all emails, which is the best feature of Zoho Mail."

"Zoho Mail brings a positive return on investment as it leverages its CRM capabilities, which facilitates quick conversions due to the trusted brand image."

"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."

"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."

"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."

"We can create email accounts for our customers."

More Zoho Mail pros

Cons

"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."

"Zimbra Collaboration's video conferencing could be improved."

"It does have a few bugs."

"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."

"There are some security issues."

"The solution could use more integration with third-party tools."

"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."

"The tool should improve its multi-cloud feature."

More Zimbra Collaboration cons

"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."

"I have not worked on offline mode until now."

"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."

"For the admin side of Zoho Mail, they need to add features for organizing users in organizational units."

"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."

"They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful."

"Zoho Mail needs to add an IT system management feature."

"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."

More Zoho Mail cons

Pricing and Cost Advice

"The solution is not expensive compared to other products."

"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."

"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"

"We pay yearly licenses for Zimbra Collaboration."

"We do not pay for licenses to use this solution."

"Zimbra Collaboration offers a good price-to-feature ratio."

"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."

More Zimbra Collaboration pricing and cost advice

"There is no license required to use Zoho Mail."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"The solution’s pricing is very reasonable."

"Zoho Mail is more cost-efficient than its competitors."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"The solution is not costly."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"The solution is more affordable compared to other products. It is cheap."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

Government

Manufacturing Company

Computer Software Company

17%

Comms Service Provider

15%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?

Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...

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What do you like most about Zimbra Collaboration?

The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.

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What is your experience regarding pricing and costs for Zimbra Collaboration?

The solution is competitively priced.

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What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

See all answers

What is your experience regarding pricing and costs for Zoho Mail?

I find the pricing to be reasonable but recognize it can vary based on corporate economic conditions. However, I suggest considering packages for freelancers or independent consultants.

See all answers

What needs improvement with Zoho Mail?

🎯As a CX professional, I consider the new ZohoMail user interphase to be versatile, the ability to categorize mails from notifications and the inbuilt tools and features like calendly that is after...

See all answers

Comparisons

Open-Xchange vs Zimbra Collaboration

Compared 23% of the time

Microsoft Exchange vs Zimbra Collaboration

Compared 22% of the time

KerioConnect vs Zimbra Collaboration

Compared 11% of the time

Microsoft Exchange Online vs Zimbra Collaboration

Compared 9% of the time

HCL Notes vs Zimbra Collaboration

Compared 3% of the time

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IceWarp vs Zoho Mail

Compared 30% of the time

ProtonMail vs Zoho Mail

Compared 22% of the time

Google Workspace vs Zoho Mail

Compared 18% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 13% of the time

HCL Notes vs Zoho Mail

Compared 4% of the time

More Zoho Mail Competitors

Product Reports

Buyer's Guide

Zimbra Collaboration

December 2025

Download Zimbra Collaboration product report

Buyer's Guide

Zoho Mail

December 2025

Download Zoho Mail product report

Overview

Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.

Zimbra

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC

BBDO, HuffPost

Buyer's Guide

Zimbra Collaboration vs. Zoho Mail

December 2025

Free Report: Zimbra Collaboration vs. Zoho Mail

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