Zoho Projects Reviews

What is our primary use case?

We are using Zoho Projects to identify and allocate tasks to different team members and check the status of every task. Additionally, we are using it for sales campaigns amongst our potential customers, and we are tracking the different statuses of the sales processes.

What is most valuable?

The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need.

What needs improvement?

Zoho Meeting definitely needs an improvement, because the quality is not as good as Zoom or Microsoft Teams, which I've used in the past. The user interface could improve.

For how long have I used the solution?

I have been using Zoho Projects for approximately a month and a half.

What do I think about the stability of the solution?

Zoho Projects is a stable solution.

What do I think about the scalability of the solution?

We have approximately 30 to 50 people in my organization and all of them are using this solution. The solution is scalable.

How are customer service and support?

I have not experienced Zoho Projects' technical support. I have only used our internal support to give me assistance if I needed it.

Which solution did I use previously and why did I switch?

I have used Zoom and Microsoft Teams previously.

How was the initial setup?

Zoho Projects was fairly simple to set up.

What about the implementation team?

Our IT team did the implementation of the solution. We have two to three people working on the maintenance and support of Zoho Projects.

What other advice do I have?

For a small to midsized company, Zoho Projects works very well and I would recommend it. I think it's scalable and highly intuitive in that way. Overall, the look and feel of Zoho Projects can be improved upon. I rate Zoho Projects a seven out of ten.