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Zoho Projects Reviews

Vendor: Zoho
4.1 out of 5
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What is Zoho Projects?

Zoho Projects is an online project management software that helps you run your business with ease. It stands as a comprehensive solution to your day-to-day problems in project management and adds value to your business by leaps and bounds.

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Zoho Projects is the #15 ranked solution in top Project Management Software. PeerSpot users give Zoho Projects an average rating of 8.2 out of 10. Zoho Projects is most commonly compared to Jira: Zoho Projects vs Jira.
Buyer's Guide
Zoho Projects
August 2025
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Helped 866,218 peers since 2012

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Zoho Projects mindshare

As of August 2025, the mindshare of Zoho Projects in the Project Management Software category stands at 1.2%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Zoho Projects1.2%
Jira8.9%
Microsoft Project6.7%
Other83.2%
Project Management Software

PeerResearch reports based on Zoho Projects reviews

TypeTitleDate
CategoryProject Management SoftwareAug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonZoho Projects vs JiraAug 29, 2025Download
ComparisonZoho Projects vs AsanaAug 29, 2025Download
ComparisonZoho Projects vs Microsoft ProjectAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Jira4.18.9%91%275 interviewsAdd to research
monday.com for Enterprise4.75.5%98%227 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Zoho Projects offers seamless integration with tools like CRM, features such as Gantt charts, time tracking, and automation. Users appreciate the robust customization and scalability. The ability to create blueprints, track task progress, and manage projects with API integrations is valuable. It's user-friendly, affordable, and aligns with complex project needs. Timesheets, client feedback integration, and collaboration tools enhance utility, while the integration with Zoho apps extends its features.
  • "I would rate the overall solution ten out of ten."
  • "Customer service and support are excellent."
  • "Zoho Projects stands out due to its easy adaptation, allowing me to learn and use it quickly compared to other tools."

Room for Improvement

Zoho Projects users suggest multiple enhancements. They mention the need for a better user interface and improved mobile app functionality. Integration with third-party applications requires enhancement, as well as real-time collaboration features. Technical support needs improvement, and more advanced security features are desired. There are calls for additional customization options, AI-driven analytics, and automation tools. Users experience challenges with task management, including issues with template management and drag-and-drop functionality. Reporting and milestone features could also be expanded.
  • "At the portfolio management level, Zoho Projects has some issues. Managing multiple projects in the project presents challenges."
  • "The price of Zoho Projects has increased significantly over time. Initially, it was an affordable option for early adopters, but the price has risen four to five times."
  • "The adaptation process can be enhanced with training sessions and templates."

ROI

Zoho Projects delivered a significant ROI, with organizations recognizing a 50% profit and enhanced productivity. Its implementation improved project visibility and effective monitoring, leading to timely completion. While monetary savings weren't substantial, users benefited from optimized workflows and streamlined processes through SOPs combined with Zoho Projects.

Pricing

Zoho Projects offers a cost-effective pricing model, beneficial for enterprise buyers. The solution's enterprise license is valued at $35 per user annually, integrating 54 applications into one license. Regional pricing varies; in India, the Enterprise version costs INR 630 per user monthly. It's identified as cheaper than competitors like Salesforce, with pricing models adapting across regions. Some users noted price increases over time, though generally, it remains an affordable and viable option.
  • "The solution is not very expensive."
  • "Zoho Projects' costs are yearly and affordable."
  • "The product is fairly priced."

Popular Use Cases

Zoho Projects is used for managing business processes, integrating with CRMs, handling timesheets, project planning and tracking, assigning tasks, and monitoring progress. Users track project timelines and milestones, coordinate team activities, and automate task management. Tools such as Gantt charts are used for progress tracking. It is popular for internal and external project coordination and bug tracking. Users map, communicate, and manage tasks and milestones for various projects, ensuring efficient departmental collaboration.

Service and Support

Customer service and support for Zoho Projects seem to vary. Some users report that technical support is slow and phone assistance needs improvement, rating it around six to eight out of ten. Others find email and chat support responsive, often resolving issues within 24 to 48 hours. Many agree the customer support is good, with some praising the assistance from dedicated personnel. Some users outside Zoho experience language barriers but find local support effective.

Deployment

Zoho Projects' setup is generally easy, though customization may extend the process. Those with technical knowledge find it simple, while others face initial challenges. Complexity varies with cases requiring customizations or integrations. The cloud-based nature facilitates swift deployment, often needing only organizational information for setup. Users note quick deployment after clarifying requirements, though project management novices might struggle. Watching instructional videos can ease the setup. Many rate the process highly for intuitive implementation.

Scalability

Zoho Projects demonstrates high scalability, accommodating both small and larger teams with user numbers varying widely across organizations. Many prioritize its ability to extend well, frequently rating its scalability an eight to nine out of ten, showcasing its reliable use across diverse company sizes. Occasionally, users note minor improvements could enhance it further, mostly for additional features. Generally, users find it conducive for expanding operations smoothly, maintaining effectiveness across varying scales of project demands.

Stability

Zoho Projects is often considered highly stable, receiving ratings ranging from 6.5 to 9 out of 10 for stability. Users note its reliability, with few issues such as occasional glitches or latency. Some users have observed improvements over time. Most have not faced significant problems, attributing any downtime to cloud-related issues. Stability perceptions are positively influenced by prompt notifications regarding downtime and updates.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Zoho Projects Buyer's Guide for additional reliable information.

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Zoho Projects customers

Intel, Jaguar, PWC, Yatra, Yale, Timex

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Zoho Projects Reviews Summary
Author infoRatingReview Summary
Associate Director at Scimax Global LLC4.0I use Zoho Projects for project coordination, especially bug management. It adapts quickly and integrates well with Zoho Docs. Improvements could include better version control and instructional resources. I've saved time but not much money. It streamlines processes effectively.
Engineer information management services at SCTIMST5.0I use Zoho Projects for routine project management and collaboration with colleagues. It's user-friendly and aligns with the 'Make in India' policy, but has challenges with portfolio management. I previously used Google Cloud Platform and now prefer Zoho products.
Senior PPM consultant at CAPPMPL4.0As Zoho partners, we implement Zoho Projects tailored to client needs, valuing its automation and integration capabilities. However, there's room for improvement in its reporting features, needing enhanced basic reports and better integration with Zoho Analytics.
Technical presales engineer at Avetium Consult Ltd3.0Zoho Projects enables project creation and team collaboration, offering automation features and integration capabilities. While it's easy to use and affordable, improvements are needed in integration and automation. Despite some challenges, the return on investment has been positive.
Customer Success Manager at SME Advantage Ltd4.5I manage projects using Zoho Projects, which excels in its integration with other Zoho applications and customization options, particularly time tracking. Despite its intuitiveness, more third-party integrations, enhanced support, and advanced reporting tools could further improve the experience.
Managing Director at ALPHA LABS TECH PVT LTD4.0We use Zoho Projects to manage IT services projects, valuing its timesheets and attachment features for task monitoring. However, its integration and customization need improvement compared to other tools, as it lacks some necessary features for our needs.
Certified Consultant/self employed at FAIRCHANCE FOR CRM4.5I utilize Zoho Projects for comprehensive needs, covering tasks like timesheets and project management.
Managing Director at SSA Techknowlogies (P) Ltd3.5I use Zoho Projects for project planning and tracking due to its customizable features and complexity suited for challenging projects. However, it struggles with Microsoft Excel integration and has a cluttered UI. It improves productivity visibility. I've also used Microsoft Project and Jira.