I have been using it for the last eight years overall, the applications, and they've come a long way now. It's really good and intuitive at this stage. However, I still feel that they could do a little bit more in terms of application integrations, like the third-party ones. That could be useful. There are a bunch of its integrations with third parties, but probably a little more would be better. The telephone support provided by the support team should become better. Regarding adding features or functions to Zoho projects, I think I would add more reporting tools to the solution. Some of the default reports in Zoho Projects are obviously useful, but I would like to add some more analytics based on all the activities taking place in Zoho Projects. I would prefer to build my own custom report and all those sorts of things.
