Yammer Reviews

Enterprise buyers find Yammer's pricing integrated within the Microsoft Office 365 subscription beneficial, eliminating extra costs. Some negotiated competitive rates of £0.73 per user monthly, but this increased to £3.00 after Microsoft's acquisition. Users emphasize reviewing Microsoft licensing details and leveraging Office 365 for value. While installation and governance require resource allocation, the trial version’s limitations are noted. Yammer's inclusion and cost-effectiveness in Microsoft packages make it an attractive option, especially for large enterprises.

• "I think that there is a need to make yearly payments towards the licensing costs of the solution."
• "We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
• "Compared to other products like Amazon, Yammer's pricing is fine."

Organizations use Yammer primarily for internal communication, business-related chatting, social networking, and collaboration. It acts as an enterprise social platform, facilitating team updates, announcements, feedback, and the sharing of ideas and achievements. Yammer integrates with Microsoft Teams, enabling users to create channels and receive notifications. It functions as a corporate communications hub, allowing companies to engage and interact with their teams by distributing information, sharing everyday happenings, and creating user groups for collaboration.

Yammer customer service is generally praised for being quick and responsive, although language barriers and translation issues are noted. Technical support receives mixed feedback: some find it good and responsive with dedicated teams, while others report slow responses and insufficient product knowledge. Microsoft support is often rated as moderate, with frequent internal handling or reliance on community support. Users value Yammer's external network for professional assistance and communication.

Yammer's initial setup is described as straightforward and easy to manage, especially when integrated with Office 365. Users mention it being as simple as signing up with a corporate email. Migration from an old system to Yammer required careful planning. Some encountered challenges with domain management and tenant handling, but most found the experience seamless. Customization and advanced features might complicate setup, but Microsoft's integration simplifies the process for businesses.

Yammer exhibits impressive scalability, supporting thousands of users across organizations. While no significant scalability issues were generally reported, minor challenges like taxonomy and onboarding exist. Some organizations experienced difficulties gaining management buy-in, impacting adoption. Additionally, the necessity for Active Directory registration may limit usage. Despite these, organizations, including large multinationals, report smooth scalability experiences. Yammer's integration with Microsoft enhances its usability and scaling capabilities in diverse environments, rating it favorably for large-scale usage.

Many users report Yammer as stable, with few experiencing significant issues. Some mention sporadic outages, often related to updates or compatibility with other systems, but these are not widespread. A few experience slow speeds occasionally. Several users rate stability highly, with ratings between six and ten out of ten. Stable performance is noted by those who have used Yammer extensively, though a few mention infrequent downtimes linked to external factors like Azure.