Bitrix24 vs Yammer comparison

Why PeerSpot?

Bitrix24 and Microsoft are both solutions in the Enterprise Social Software category. Bitrix24 is ranked #20, while Microsoft is ranked #5 with an average rating of 7.7. Bitrix24 holds a 2.2% mindshare in ESS, compared to Microsoft’s 5.4% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 77% of Microsoft users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

6,146 Views
738 Comparison Views

90% willing to recommend

Yammer

Read 64 Yammer reviews

4,243 Views
3,437 Comparison Views

77% willing to recommend

Bitrix24

Yammer

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

Yammer and Bitrix24 are competing in the collaboration platform category. Yammer seems to have the upper hand in ease of use and integration with Microsoft 365, whereas Bitrix24 offers a comprehensive feature set that potentially provides greater long-term value.

Features: Yammer offers seamless integration with Microsoft 365, excellent for corporate social networking. Its dashboard design supports multiple applications, and it includes a mobile iOS app for on-the-go access. Bitrix24 provides a wide array of tools including CRM, project management, and communication applications in one platform, making it ideal for businesses needing extensive management solutions.

Room for Improvement: Yammer can expand its global adoption and enhance its social media features which some users find dormant. It could also develop its user interface further. Bitrix24's marketing strategies lag, affecting brand awareness. Its initial setup process may be complex, and improvements in customer support response times would enhance user experience.

Ease of Deployment and Customer Service: Yammer integrates smoothly with Microsoft products, allowing easy deployment and offering robust support. Bitrix24 provides both cloud and on-premise deployment options, but its setup can be cumbersome. Despite comprehensive customer service, Bitrix24 is noted for slower response times compared to Yammer.

Pricing and ROI: Yammer comes with Microsoft 365 subscriptions, offering low initial costs for existing users. Bitrix24 may require higher upfront investments but promises a better ROI thanks to its versatile feature set that's suitable for long-term use. The choice depends on whether the priority is enhanced communication or extensive business management tools.

To learn more, read our detailed Bitrix24 vs. Yammer Report (Updated: November 2026).

Buyer's Guide

Bitrix24 vs. Yammer

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitrix24

Ranking in Enterprise Social Software

20th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

CRM (34th), Project Management Software (25th)

Yammer

Ranking in Enterprise Social Software

5th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of Bitrix24 is 2.2%, up from 1.9% compared to the previous year. The mindshare of Yammer is 5.4%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software Mindshare Distribution
Product	Mindshare (%)
Yammer	5.4%
Bitrix24	2.2%
Other	92.4%

Enterprise Social Software

Featured Reviews

Abasiakama Bassey

Founder at Elxae Hub

A project management tool that offers great scalability and stability

The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.

Read full review

Deep Bhowmik

Senior Technical Product Manager at a manufacturing company with 10,001+ employees

Creates user groups and streamlines communication

I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody. We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The data interpretation feature in Bitrix24 is good."

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."

"The technical support was intuitive and had good documentation."

"We use Bitrix24 to track sales activities in the same way that we used HubSpot."

"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."

"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."

"Bitrix24's workflow is better than that of others. The user interface is also good."

More Bitrix24 pros

"The most valuable feature of this solution is the communication events."

"My organization invested a significant amount of money in the Office 365 package, and Yammer is a must if you plan to work on improving the internal communication and collaboration among your staff."

"We have set Yammer up inside IFrames that appear on our intranet home page, most content pages, and in all-team sites."

"The integration with Teams is the biggest value for us. In fact, it has only become more valuable now that it has integration with Teams. Teams allows you to stream, so that's good."

"It is good, it works, it is reasonably easy to use."

"People share expertise and find solution faster while they are feeling to be part of the same team even if they work in different geo"

"I find it quite simple and intuitive. It's similar to using a more user-friendly interface for SharePoint. It integrates seamlessly with the browser, so you hardly notice you're using it."

"The most valuable aspect of the solution is that anyone can post anything, it's free and people can do it on their own without having to translate to publish, and it's really easy to use."

More Yammer pros

Cons

"From a product tracking point of view, there could be improvements."

"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."

"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."

"I would like to see improvements with Bitrix24's marketing automation."

"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."

"Bitrix24’s interface needs to be improved."

"It would be great if colleagues could get alerts via email when they are assigned something."

"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."

More Bitrix24 cons

"MS made us plenty of promises for Yammer and have not delivered."

"There needs to be access to a channel, without the need to sign-in."

"It just needs a more defined roadmap."

"I would give the technical support a rating of 3/10."

"I've found Team or Skype for Business are more useful than Yammer."

"You can only search by words or person, you cannot filter by person plus terms, date, etc."

"Integration with other Office 365 products is still weak, because Yammer initially wasn't a Microsoft product."

"I would like to see a fancier user interface. That is one of the weak points of Yammer."

More Yammer cons

Pricing and Cost Advice

"We were using the free version which was really limited in terms of functionality."

"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

"Price-wise, it is a very cheap solution."

"Bitrix24 used to be cheaper, but now it's getting expensive."

"Licenses are cheap compared to other solutions."

"The solution's pricing is quite average and not expensive."

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

"The product's pricing is okay for me. It is not expensive."

More Bitrix24 pricing and cost advice

"I think that there is a need to make yearly payments towards the licensing costs of the solution."

"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."

"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."

"Its cost is included in the license bundle for Microsoft."

"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."

"The pricing is not bad."

"Compared to other products like Amazon, Yammer's pricing is fine."

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Top Industries

By visitors reading reviews

Construction Company

14%

Comms Service Provider

14%

Manufacturing Company

11%

Computer Software Company

Outsourcing Company

15%

Construction Company

13%

Financial Services Firm

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	11
Large Enterprise	31

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What advice do you have for others considering Bitrix24?

I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.

See all answers

What needs improvement with Yammer?

See all answers

What is your primary use case for Yammer?

We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...

See all answers

What advice do you have for others considering Yammer?

I would recommend Yammer to others if someone wants to communicate with a big team and needs a good communication platform. I cannot think of any advice or recommendation to share with users who wo...

See all answers

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Compared 7% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

Bitrix24

November 2026

Download Bitrix24 product report

Buyer's Guide

Yammer

October 2026

Download Yammer product report

Overview

Bitrix24 is a highly customizable platform offering tools for CRM, project management, and team collaboration. Its features are tailored for organizations seeking stable solutions with integration capabilities. Despite challenges, it remains a popular choice for managing enterprise-wide tasks.

Bitrix24 provides an array of functionalities designed to streamline business operations. It includes project management, CRM integration, and collaboration tools. Users appreciate its capabilities in data entry, automation, and pipeline views, along with third-party integrations. While it excels in team collaboration and office automation, there are some aspects like marketing automation and financial workflows that could be improved. Users find challenges with integration capabilities, especially with ERP systems, and experience performance issues and bugs in mobile systems. There is a need for better support services, and extracting data can be problematic.

What are the key features of Bitrix24?

Project Management: Offers tools for planning and tracking projects effectively.
CRM Integration: Helps manage client relationships and sales pipelines.
Collaboration Tools: Enhances communication and coordination among team members.
Workflow Automation: Streamlines tasks and simplifies business processes.
Third-party Integrations: Connects with Google, Microsoft, and other platforms.

What benefits or ROI should users look for in reviews?

Improved Team Efficiency: Enhances collaboration and streamlines workflows.
Enhanced Customer Management: Optimizes client interactions and relationships.
Comprehensive Business Functionality: Supports marketing, sales, and project management.
Scalable Solutions: Adapts to the growing needs of enterprises.

Bitrix24 finds its application in sectors like sales, marketing, and customer service. Organizations utilize it to manage deals, leads, and CRM activities, with added capabilities for project management and internal communication. It serves sectors needing finance management, client proposals, and enterprise-wide task tracking.

Bitrix24

Yammer enhances organizational communication and collaboration. It offers intuitive tools for group interaction, integration with Microsoft apps, and secure information sharing. It supports large-scale discussions and cross-functional collaboration without overwhelming email systems.

Yammer provides a robust platform for effective business communication, serving as a hub for social networking and company announcements. It integrates with Microsoft Office and Teams, facilitating seamless content posting and reducing email dependency. Its design encourages knowledge sharing and adaptable workflows. While Yammer is powerful, users have noted areas for improvement, such as integration with Microsoft Office 365 and search functionality. Enhancements in document collaboration, third-party support, and analytics could make it even more valuable, particularly for large multilingual teams. Improvements in editing, navigation, and user experience could enhance its utility further, along with better onboarding support.

What are Yammer's most valuable features?

Simple Group Creation: Allows quick setup of groups for projects and discussions.
Microsoft Integration: Seamless use with Microsoft Office and Teams enhances productivity.
Mobile Apps: Access Yammer on-the-go with robust mobile applications.
Tagging and Crowdsourcing: Facilitates easy content organization and community input.
Secure Sharing: Protects information while enabling open collaboration.

What benefits should users look for in reviews?

Enhanced Communication: Streamlines internal and external communication processes.
Improved Collaboration: Supports team interactions and project management.
Cross-Functional Reach: Breaks down silos, encouraging organizational connectivity.
Increased Engagement: Fosters active participation and feedback loops within the company.
Reduced Email Overload: Decreases dependency on email for announcements and discussions.

Yammer is widely adopted across various industries for its communication capabilities. Companies use it for creating channels and managing team interactions, making it ideal for sectors that rely on internal announcements and communication. Its integration with Microsoft tools makes it particularly appealing to those already using Microsoft subscriptions, offering a cohesive platform for corporate communication, knowledge sharing, and team engagement. As a digital workspace hub, it serves industries looking to enhance collaboration and streamline communication.

Microsoft

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.

Buyer's Guide

Bitrix24 vs. Yammer

November 2026

Free Report: Bitrix24 vs. Yammer

Find out what your peers are saying about Bitrix24 vs. Yammer and other solutions. Updated: November 2026.

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