Bitrix24 vs Yammer comparison

Bitrix24 and Microsoft are both solutions in the Enterprise Social Software category. Bitrix24 is ranked #5 with an average rating of 8.0, while Microsoft is ranked #4 with an average rating of 7.3. Bitrix24 holds a 2.4% mindshare in ESS, compared to Microsoft’s 6.1% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 77% of Microsoft users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

138 Views
103 Comparison Views

90% willing to recommend

Yammer

Read 63 Yammer reviews

847 Views
466 Comparison Views

77% willing to recommend

Bitrix24

Yammer

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Executive SummaryUpdated on Jan 23, 2025

Yammer and Bitrix24 are competing in the collaboration platform category. Yammer seems to have the upper hand in ease of use and integration with Microsoft 365, whereas Bitrix24 offers a comprehensive feature set that potentially provides greater long-term value.

Features: Yammer offers seamless integration with Microsoft 365, excellent for corporate social networking. Its dashboard design supports multiple applications, and it includes a mobile iOS app for on-the-go access. Bitrix24 provides a wide array of tools including CRM, project management, and communication applications in one platform, making it ideal for businesses needing extensive management solutions.

Room for Improvement: Yammer can expand its global adoption and enhance its social media features which some users find dormant. It could also develop its user interface further. Bitrix24's marketing strategies lag, affecting brand awareness. Its initial setup process may be complex, and improvements in customer support response times would enhance user experience.

Ease of Deployment and Customer Service: Yammer integrates smoothly with Microsoft products, allowing easy deployment and offering robust support. Bitrix24 provides both cloud and on-premise deployment options, but its setup can be cumbersome. Despite comprehensive customer service, Bitrix24 is noted for slower response times compared to Yammer.

Pricing and ROI: Yammer comes with Microsoft 365 subscriptions, offering low initial costs for existing users. Bitrix24 may require higher upfront investments but promises a better ROI thanks to its versatile feature set that's suitable for long-term use. The choice depends on whether the priority is enhanced communication or extensive business management tools.

To learn more, read our detailed Bitrix24 vs. Yammer Report (Updated: April 2025).

Buyer's Guide

Bitrix24 vs. Yammer

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitrix24

Ranking in Enterprise Social Software

5th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

CRM (11th), Project Management Software (13th)

Yammer

Ranking in Enterprise Social Software

4th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Enterprise Social Software category, the mindshare of Bitrix24 is 2.4%, up from 1.3% compared to the previous year. The mindshare of Yammer is 6.1%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software

Featured Reviews

Abasiakama Bassey

Founder at Elxae Hub

A project management tool that offers great scalability and stability

The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.

Read full review

Rishi Pande

Consultant at ATOS

Cloud-based platform supports seamless collaboration but needs branding flexibility

I have transitioned to using Yammer in the cloud for about six to seven years People share their files and ideas and attend meetings in a collaborative manner. They work on specific sales-related documents. Yammer allows collaboration anywhere, anytime, on any device. Its adaptability and…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

"Bitrix24's workflow is better than that of others. The user interface is also good."

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."

"It is easy to use and very stable."

"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."

"The product is user-friendly."

"The data interpretation feature in Bitrix24 is good."

"Bitrix24 is a user-friendly solution that is easy to use."

More Bitrix24 pros

"The integration with Teams is the biggest value for us. In fact, it has only become more valuable now that it has integration with Teams. Teams allows you to stream, so that's good."

"Valuable features include the integration with Microsoft Office and the fact that it is in the cloud. Also, it's quite easy to use."

"It was a stable solution...It was a highly scalable solution considering it was used in a very big company."

"The posting features are valuable."

"It's really easy to use the solution."

"The initial setup was simple and straightforward."

"The most valuable feature of this solution is the communication events."

"We can send out notifications and ask questions using Yammer."

More Yammer pros

Cons

"There is a need for better integration with ERP solutions."

"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."

"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."

"The stability could be improved."

"We need full ERP integration to take all our processes in one platform."

"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."

"The solution’s performance could be made faster."

"The client interface is not very user-friendly."

More Bitrix24 cons

"Yammer should include more integrations."

"Although Microsoft is working on it, having a centralized network instead of creating multiple networks based on a domain would help businesses with multiple companies or child companies."

"I would like to see a fancier user interface. That is one of the weak points of Yammer."

"Microsoft should work on templating and provide some built-in templates so that the changes can automatically roll out to all the configured communities."

"It looks slightly less clean on Chrome compared to Microsoft Edge, but it's a minor difference. There is room for improvement in user experience, like positions of elements."

"The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it. There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective."

"It should have integration with multiple third-party platforms."

"The permissions are a little bit over-complicated."

More Yammer cons

Pricing and Cost Advice

"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

"Bitrix24 used to be cheaper, but now it's getting expensive."

"The solution's pricing is quite average and not expensive."

"Licenses are cheap compared to other solutions."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

"The cost is $2,500, which will be spread out over 18 to 24 months."

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

"Price-wise, it is a very cheap solution."

More Bitrix24 pricing and cost advice

"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."

"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."

"Compared to other products like Amazon, Yammer's pricing is fine."

"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."

"Its cost is included in the license bundle for Microsoft."

"The pricing is not bad."

"I think that there is a need to make yearly payments towards the licensing costs of the solution."

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Comparison Review

it_user8913

Developer with 51-200 employees

Aug 22, 2013

Yammer vs. SP Social in 2013

There are several discussions on SharePoint’s social strategy going on at the moment. I had some great discussions with my MVP mate Adis during Summit last week. Since #SPC12 almost every SharePoint addicted developer, it-pro, power user has reviewed Yammer. If you don’t know what Yammer is, here a…

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Comms Service Provider

11%

Government

Retailer

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

See all answers

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What do you like most about Yammer?

We can send out notifications and ask questions using Yammer.

See all answers

What needs improvement with Yammer?

Yammer should offer flexibility to allow branding without writing any code. It should also provide seamless integration with other products, utilizing Artificial Intelligence and Machine Learning.

See all answers

What is your primary use case for Yammer?

I have transitioned to using Yammer in the cloud for about six to seven years.

See all answers

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Compared 27% of the time

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Product Reports

Buyer's Guide

Bitrix24

April 2025

Download Bitrix24 product report

Buyer's Guide

Yammer

April 2025

Download Yammer product report

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

Yammer is an enterprise social network that allows employees,managers, executives, teams and different office branches to engage,collaborate and innovate over one interactive virtual network.

Yammer creates a social workplace that drives innovationthrough the sharing of ideas and business intelligence, boosts productivity inteams and projects, and encourages communication and connectivity betweenemployees, no matter where they are located.

Microsoft

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.

Buyer's Guide

Bitrix24 vs. Yammer

April 2025

Free Report: Bitrix24 vs. Yammer

Find out what your peers are saying about Bitrix24 vs. Yammer and other solutions. Updated: April 2025.

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