Tungsten RPA Reviews

Name: Tungsten RPA
Brand: Tungsten Automation
Rating: 4 (24 reviews)

3.7 out of 5

24 reviews
82% willing to recommend

895 followers

What is Tungsten RPA?UNIXBusinessApplication
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Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.

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Tungsten RPA is the #12 ranked solution in best RPA tools. PeerSpot users give Tungsten RPA an average rating of 7.4 out of 10. Tungsten RPA is most commonly compared to Azure Data Factory: Tungsten RPA vs Azure Data Factory. Tungsten RPA is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.

Helped 787,779 peers since 2012

Featured reviews

Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Feb 2, 2024

My use case for the product is in the finance domain. You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it. The product should improve desktop automation, which is hard to configure. It needs to have…

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Mohamad Hussin

Senior consultant Digital assets and Disruptive technologies at DEWA

Jul 4, 2023

I am using the latest version of the solution. Kofax provides TotalAgility, which is similar to App Service, along with RPA and OCR services. In general, the RPA product is technically well. Microsoft is giving more interesting products to the market. Currently, we are trying to move to Microsoft products. We are interested in having more cloud solutions in the organization. Our Kofax is an on-prem solution. Nowadays, everything is related to ChatGPT. It is not easy to collaborate with Kofax products. Currently, the chatbot option and chatbot development are not there in Kofax. Overall, I rate the solution an eight out of ten.

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Mahmoud Alyabroudi

RPA Consultant at DEWA

Feb 5, 2024

Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.

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Tungsten RPA mindshare

As of June 2024, the mindshare of Tungsten RPA in the Robotic Process Automation (RPA) category stands at 1.7%, up from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Key learnings from peers

Valuable Features

"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The solution is scalable."
"The product saves time and resources."

Room for Improvement

"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"The technical support must be improved."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."

Pricing

"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"The solution’s license is not expensive."
"Kofax RPA's licensing costs are yearly and expensive."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Tungsten RPA Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

12%

Manufacturing Company

Government

Insurance Company

Energy/Utilities Company

Construction Company

Logistics Company

Real Estate/Law Firm

Healthcare Company

Comms Service Provider

Retailer

Educational Organization

Media Company

University

Legal Firm

Non Profit

Hospitality Company

Photography Company

Transportation Company

Wholesaler/Distributor

Performing Arts

Outsourcing Company

Marketing Services Firm

Recreational Facilities/Services Company

Pharma/Biotech Company

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Learn more about Tungsten RPA

Tungsten RPA was previously known as Kofax RPA, Kofax Kapow, Kapow.

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Tungsten RPA customers

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita