Blue Prism Cloud vs Tungsten RPA comparison

SS&C Blue Prism and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #6 with an average rating of 8.5, while Tungsten Automation is ranked #13 with an average rating of 7.6. SS&C Blue Prism holds a 1.3% mindshare in RPA, compared to Tungsten Automation’s 1.5% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 83% of Tungsten Automation users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Tungsten RPA and Blue Prism Cloud are both competitive RPA tools. Blue Prism Cloud seems to have the upper hand due to its enhanced security and flexibility in deployment options.

Features: Tungsten RPA offers robust integration capabilities, web browser automation, and modular elements on a unified platform. Blue Prism Cloud is known for its stability, ease of use, and comprehensive templates, with features like low-code development, AI capabilities, and strong security protocols.

Room for Improvement: Tungsten RPA could improve AI integration, desktop automation, and technical support. Blue Prism Cloud may benefit from more flexible licensing, expanded AI models, and better integration with cloud services. Both tools need clearer documentation and more user-friendly interfaces.

Ease of Deployment and Customer Service: Tungsten RPA primarily offers on-premises deployment with promising but sometimes delayed technical support. Blue Prism Cloud provides public, private, and hybrid cloud deployment, known for solid support, though urgent response times could improve.

Pricing and ROI: Tungsten RPA generally features upfront licensing costs, making it competitive for large tasks with notable ROI. Blue Prism Cloud, priced higher for extensive functionalities, offers complex pricing models affecting smaller businesses' ease of adoption.

To learn more, read our detailed Blue Prism Cloud vs. Tungsten RPA Report (Updated: April 2025).

Buyer's Guide

Blue Prism Cloud vs. Tungsten RPA

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of Blue Prism Cloud is 1.3%, up from 1.1% compared to the previous year. The mindshare of Tungsten RPA is 1.5%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Keith Mcdowell

Chief Executive Officer at Keith F Kube and Associates

It helps us save on staff costs

I rate Blue Prism Cloud eight out of 10 for ease of setup. It's a cloud-based solution, so it isn't hard to set up. The deployment time is hard to quantify because I work for the government, and we need to go through all these internal reviews, but the technical part takes three to four weeks. The biggest challenge is security because we need to integrate it with Active Directory and set up VPN tunnels, security profiles, etc. We deployed Blue Prism in-house and used three people to set it up. One solution engineer is enough to maintain it.

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Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Automates browsing tasks without needing a server connection

I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature of Automate is its ease of use, which is a major selling point."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"It gives us a central place to schedule tasks and run them distributed."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"I actually quite liked the no-coding functionality."

"I find the ease of use from a programming perspective very valuable."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

More Automate pros

"The solution works well overall."

"We can save on staff costs by automating processes."

"This solution comes with a lot of good features."

"It is secure and supports unattended mode of operations."

"If I look at the top four, I believe it is far more user-friendly than the other competition."

"Blue Prism offers the whole package for LPR developers. It's a useful tool to automate anything. As an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."

"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."

"The primary focus lies in integrating the three major cloud platforms with Blue Prism Cloud: Microsoft Azure, Amazon AWS, and GCP. This integration goes beyond security measures for the primary template policies. It also includes addressing compliance requirements. For instance, I can incorporate specific compliance templates and policies generated in Blue Prism and integrate them with local templates for ISO 27001 and GDPR, particularly concerning software tools and headsets. This integration eliminates the need for auditing and reviewing technical details individually. Instead, I can simply examine the container report. This approach proves beneficial when clients heavily rely on container environments."

More Blue Prism Cloud pros

"The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity."

"The most valuable feature is the robotic process."

"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."

"Provides valuable tools working in integration with RPA tools."

"The pricing of the solution is quite good."

"The features that we have found the most valuable are the integration of different third-party support and productivity services."

"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."

"The most valuable features are workflow and process automation."

More Tungsten RPA pros

Cons

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"Fortra's Automate is not as reliable as I would like it to be."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"The documentation is not that great."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

More Automate cons

"If Blue Prism could integrate into Azure SQL because it's essentially an on-prem code, on infrastructure as a service. So, Blue Prism has moved the infrastructure into the cloud, but they haven't necessarily moved the application into cloud-native."

"The solution is unable to read some UI components in legacy systems."

"The cost is a bit high. Other tools are much cheaper."

"I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."

"Blue Prism Cloud is a solid product that fulfils its intended functions well. Although there is room for improvement, it has integrated various cognitive and intelligent document processing features into a single product. But needs to effectively automate RPA processes despite some initial challenges addressed through product updates and new features."

"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."

"Decipher, one of their solutions, is a waste of time."

"We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal."

More Blue Prism Cloud cons

"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."

"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."

"Kofax RPA's UI could be more user-friendly."

"RPA technology is constantly changing, and sometimes Kofax lags behind."

"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."

"The process discovery could be a bit better."

"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."

"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "

More Tungsten RPA cons

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"It comes with a package that costs approximately $20,000 USD per year."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"Once you buy the software, you just pay for the support for backend help."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

More Automate pricing and cost advice

"It is highly-priced."

"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."

"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."

"The licensing structure is complex and the minimum contract length is three years."

"The pricing for Blue Prism Cloud is two out of ten because it's higher than every other technology. My company is on a three-year Blue Prism Cloud license."

"I rate the platform’s pricing a seven out of ten."

"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."

"The price is very competitive when you are comparing to other providers."

More Blue Prism Cloud pricing and cost advice

"The solution’s license is not expensive."

"Kofax's prices are pretty reasonable."

"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."

"Kofax RPA's licensing costs are yearly and expensive."

"The cost depends on the number of licenses and the number of RPAs."

"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."

"I give the price of the solution a six out of ten."

"There is a standard license needed to use Kofax RPA and the price is reasonable."

More Tungsten RPA pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Healthcare Company

Computer Software Company

17%

Financial Services Firm

17%

Manufacturing Company

10%

Educational Organization

Financial Services Firm

19%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

See all answers

What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

See all answers

What is your experience regarding pricing and costs for Blue Prism Cloud?

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...

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What needs improvement with Blue Prism Cloud?

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

See all answers

What do you like most about Kofax RPA?

You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you ...

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What is your experience regarding pricing and costs for Kofax RPA?

The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a...

See all answers

What needs improvement with Kofax RPA?

Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the ...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 38% of the time

UiPath Platform vs Automate

Compared 35% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 7% of the time

More Automate Competitors

UiPath Platform vs Blue Prism Cloud

Compared 19% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 16% of the time

SAP Intelligent RPA vs Blue Prism Cloud

Compared 15% of the time

Blue Prism vs Blue Prism Cloud

Compared 15% of the time

Robocorp vs Blue Prism Cloud

Compared 13% of the time

More Blue Prism Cloud Competitors

UiPath Platform vs Tungsten RPA

Compared 32% of the time

Microsoft Power Automate vs Tungsten RPA

Compared 13% of the time

Tungsten TotalAgility vs Tungsten RPA

Compared 11% of the time

Automation Anywhere vs Tungsten RPA

Compared 9% of the time

Blue Prism vs Tungsten RPA

Compared 9% of the time

More Tungsten RPA Competitors

Product Reports

Buyer's Guide

Automate

April 2025

Download Automate product report

Buyer's Guide

Blue Prism Cloud

April 2025

Download Blue Prism Cloud product report

Buyer's Guide

Tungsten RPA

April 2025

Download Tungsten RPA product report

Also Known As

HelpSystems Automate, Automate

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

Kofax RPA, Kofax Kapow, Kapow

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.

Tungsten Automation

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Cabot Credit Management, Hovis, Utilita

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

Buyer's Guide

Blue Prism Cloud vs. Tungsten RPA

April 2025

Free Report: Blue Prism Cloud vs. Tungsten RPA

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