We performed a comparison between Tungsten RPA and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The drag and drop functionality is quite good."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The product saves time and resources."
"The most valuable feature is the robotic process."
"The OCR was quite stable and flexible."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The pricing of the solution is quite good."
"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."
"WorkFusion's SAP integrations are really good."
"This solution has great document recognition capabilities."
"The solution is stable, we have not had any glitches or problems."
"If you compare it to its competitors in the market, it is more Java-native."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."
"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."
"There is really nothing special about the capabilities of this product."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"The process discovery could be a bit better."
"The product has some constraints and performance issues."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews while WorkFusion is ranked 10th in Robotic Process Automation (RPA) with 30 reviews. Tungsten RPA is rated 7.4, while WorkFusion is rated 7.8. The top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and IBM Datacap, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega Robotic Process Automation. See our Tungsten RPA vs. WorkFusion report.
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