The features that we have found the most valuable are the integration of different third-party support and productivity services.
Tungsten RPA excels in integration capabilities with third-party services and offers competitive pricing, providing value for its robust, stable, and scalable platform. Its flexible use of pre-developed components simplifies task automation, notably with Excel. However, exception handling and AI adoption require improvement. Scalability, SAP integration, and Citrix automation pose challenges, alongside web-based automation limitations and the lack of custom connectors and orchestrator features, reducing its effectiveness compared to competitors like UiPath.
