We performed a comparison between Fortra's Automate and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The best feature of Automate is its ease of use, which is a major selling point."
"I actually quite liked the no-coding functionality."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"It gives us a central place to schedule tasks and run them distributed."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The product provided all the security controls that we asked them."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The pricing of the solution is quite good."
"The most valuable features are workflow and process automation."
"The product saves time and resources."
"The OCR was quite stable and flexible."
"The interface could be more user-friendly and easier to navigate."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"The product needs more AI capabilities."
"Kofax RPA's UI could be more user-friendly."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"The process discovery could be a bit better."
"The technical support must be improved."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Fortra's Automate is rated 8.2, while Tungsten RPA is rated 7.4. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA), whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our Fortra's Automate vs. Tungsten RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
