

Fortra's Automate and Tungsten RPA compete in the business process automation category. Based on the data comparisons, Fortra's Automate may have the upper hand due to its emphasis on ease of use with its drag-and-drop functionality, whereas Tungsten RPA focuses more on integrating AI for complex processes.
Features: Fortra's Automate provides diverse automation capabilities such as email, FTP/SFTP, OCR, and integration with Microsoft Azure. It also offers powerful scheduling and intuitive task development through a user-friendly drag-and-drop interface. Tungsten RPA specializes in desktop automation and web automation, integrating well with business process management tools and offering robust solutions for application UI tasks.
Room for Improvement: Fortra's Automate users express a need for better web automation, improved OCR capabilities for Hebrew text, and enhanced CRM connectivity. Additionally, there's a demand for improved error reporting and global logging functions. Tungsten RPA users seek advancements in desktop automation, seamless Java application integration, and support for handling multiple email attachments. Enhanced community support and UI upgrades are suggested for both products, with Tungsten RPA facing challenges in unstable environments like Citrix.
Ease of Deployment and Customer Service: Fortra's Automate supports deployment across on-premises, public cloud, and hybrid environments, offering flexibility for various infrastructure needs. It receives high praise for its quick and responsive technical support, though some users desire more comprehensive documentation. Tungsten RPA also offers flexible deployment options and is recognized for rapid response times in customer support, with noted areas for enhancement in its knowledge base and eliminating language barriers.
Pricing and ROI: Fortra's Automate is known for its competitive pricing model, offering a one-time or licensed payment per bot that supports unlimited processes. This leads to rapid ROI with significant savings in labor costs and error reduction. Tungsten RPA's server-based pricing model, though initially higher, effectively spreads costs across implementations, supporting extensive automation capabilities without additional use-case costs. Both solutions demonstrate strong ROI with substantial efficiency improvements, while Tungsten RPA offers flexible subscription options for broader implementation scopes.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
On a scale from one to ten, I would rate the ROI as nine.
They don't always understand the processes I'm trying to implement.
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
The scalability of Automate also scores a ten out of ten.
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of the solution is a ten out of ten.
For stability on a scale from one to ten, I would give it a solid nine.
It has very robust features, and it is not prone to instability.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
My major recommendation would be for easier upgrade paths between major versions.
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
| Product | Market Share (%) |
|---|---|
| Fortra's Automate | 2.7% |
| Tungsten RPA | 2.0% |
| Other | 95.3% |


| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 18 |
Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.
Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.
What features stand out in Fortra's Automate?
What benefits should users consider in reviews?
In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.