Automate and Tungsten RPA compete in the automation software category. Automate seems to have the upper hand in ease of use and quick deployment, while Tungsten RPA stands out for its adaptability in advanced scenarios.
Features: Automate offers automation features like email, FTP/SFTP, and OCR with a simple drag-and-drop interface, enabling complex automation without coding. Its strengths include schedule management and desktop automation. Tungsten RPA excels in web browser automation and robust error handling, with specific modules for business process management and strong integration with enterprise systems.
Room for Improvement: Automate users suggest improvements in web automation, user experience, global variable handling, and better database and OCR integration. Enhancements in security encryption and support for a no-coding environment are also needed. Tungsten RPA faces challenges in desktop automation with Java-built applications and integrating with legacy systems, needing improvements in first-level support and complex process automation.
Ease of Deployment and Customer Service: Both products support on-premises and cloud deployments, with Automate offering a hybrid cloud option. Automate is recognized for responsive and helpful support, leading to quick resolutions. Tungsten maintains good support but faces critiques related to issue resolution complexity and language barriers. Automate's flexibility and strong support enhance its appeal.
Pricing and ROI: Automate presents a competitive pricing model with flexible licensing options like one-time purchases and annual fees, offering rapid ROI due to ease of deployment and cost-effectiveness. Tungsten's server-based pricing model, initially costlier, provides better value over multiple implementations. While Tungsten offers competitive pricing, Automate's clear value proposition and quick ROI realization make it a cost-effective choice for many businesses.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
They don't always understand the processes I'm trying to implement.
I rate the technical support 10 out of 10 because it provided excellent service during implementation and when we were connecting with different services.
They are very responsive and have been able to resolve any issues I have encountered.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
It is very reliable.
It has very robust features, and it is not prone to instability.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
It functions as an unlimited process, handling a large number of tasks per minute.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
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