Tungsten TotalAgility Reviews

Name: Tungsten TotalAgility
Brand: Tungsten Automation
Rating: 4.1 (22 reviews)

4.1 out of 5

22 reviews
89% willing to recommend

What is Tungsten TotalAgility?

Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

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Tungsten TotalAgility is the #4 ranked solution in top Intelligent Document Processing (IDP) solutions. PeerSpot users give Tungsten TotalAgility an average rating of 8.2 out of 10. Tungsten TotalAgility is most commonly compared to Automation Anywhere: Tungsten TotalAgility vs Automation Anywhere. Tungsten TotalAgility is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 21% of all views.

Buyer's Guide

Tungsten TotalAgility

August 2025

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Featured Tungsten TotalAgility reviews

Mahmoud Alyabroudi

Solutions Architect at DEWA

The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI. The tool's digital mailroom feature can handle documents from multiple sources. This includes incorporating documents from scanners, multifunctional devices, email attachments and various importers. Kofax TotalAgility's OCR capabilities process structured, semi-structured, and unstructured documents. Additionally, it supports both on-demand requests and batch scanning. The main feature I find exceptional about Kofax TotalAgility is its ease of use. While many business process management tools offer similar features, the solution stands out for its simple setup for KPIs and easy configuration of processes and forms. Additionally, it provides auto-generated forms. The solution was also easy to integrate with existing systems and workflows. The tool provides insights into document extraction and classification, including confidence percentages. The system can automatically proceed or route documents for validation based on these metrics. In HR systems, Kofax TotalAgility enables the creation of workflows for employee requests, such as leave approvals, based on predefined criteria like tenure or behavior. Similarly, KPIs can be integrated into customer care to monitor agent performance, tracking metrics like ticket volume and resolution times.

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Mohit-Jain

Senior Software engeneer at a financial services firm with 10,001+ employees

Kofax TotalAgility is mostly been about growing as a tool. With every release, it adds new features. It's a growing tool that offers a complete package of BPM, case management, and capture capabilities. It has those associated capabilities, and it's also very user-friendly. It is a light version, based on feedback from all customers. It can be used on the browser for both developers and users. As a result, it is a very user-friendly tool in the market with a complete package. There are very few options with all-in-one capabilities, but individually, there are several options available, such as case management tools on the market. And we capture capabilities. There are a lot of tools available in the market, but as a whole package, there are not many.

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Shiwali Shukla

IDP consultant at WNS

The Transformation Designer of KTA can be made better. There are certain things that you cannot do in the same module. You have to go to the web designers to tend to certain properties. Everything should be incorporated in one place so that Transformation Designer, which is a very good tool, can be made more user-friendly. By deploying packages to a different environment or downloading the package from one environment, you are deploying your code to another environment. The deployment process is simple. We just need to export it from one place and import it from another place. Yet the options that you see on the deployment screen and the warning messages that come down are not very clear. They need to keep adding new features. It's an ever-growing market, and you need to maybe look at the other tools to see what Kofax is lacking. There might be something someone else has that might be useful here. I’m not sure. They could include some team types called groups and do sections similar to what ABBYY has. It really helps us to solve the extraction challenges in complex documents. In Kofax, we do have a table, so we need to extract everything in a table. Instead of having a table, like in Kofax, it would help if it was an area or a field.

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Tungsten TotalAgility mindshare

As of August 2025, the mindshare of Tungsten TotalAgility in the Intelligent Document Processing (IDP) category stands at 8.7%, down from 8.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

PeerResearch reports based on Tungsten TotalAgility reviews

Type	Title	Date
Category	Intelligent Document Processing (IDP)	Aug 26, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 26, 2025	Download
Comparison	Tungsten TotalAgility vs ABBYY Vantage	Aug 26, 2025	Download
Comparison	Tungsten TotalAgility vs UiPath Document Understanding	Aug 26, 2025	Download
Comparison	Tungsten TotalAgility vs Automation Anywhere	Aug 26, 2025	Download

Title	Rating	Mindshare	Recommending
Automation Anywhere	4.2	3.5%	96%	609 interviews Add to research
ABBYY Vantage	4.0	13.7%	93%	51 interviews Add to research

Valuable Features

"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"The tool is low code which saves you from a developer."
"Kofax TotalAgility is stable."

Room for Improvement

"The product's console version is old. It should also improve its forum."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."

Pricing

"The price of this solution is less than some of the competition."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"Kofax TotalAgility is very expensive."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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