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Tungsten RPA vs Tungsten TotalAgility comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten RPA
Ranking in Robotic Process Automation (RPA)
10th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
No ranking in other categories
Tungsten TotalAgility
Ranking in Robotic Process Automation (RPA)
25th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (25th)
 

Mindshare comparison

As of March 2026, in the Robotic Process Automation (RPA) category, the mindshare of Tungsten RPA is 2.0%, up from 1.7% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Tungsten RPA2.0%
Tungsten TotalAgility1.0%
Other97.0%
Robotic Process Automation (RPA)
 

Featured Reviews

Mahmoud Alyabroudi - PeerSpot reviewer
Solutions Architect at DEWA
A n automation solution with OCR and scanner
Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The scalability of Kofax is very handy, because with a few clicks you can have your scalable environment up and ready and it is not so complex to configure the entire environment."
"Initially, the most effective features for process automation were website automation related to web auditing, SharePoint implementations, and automated management of information."
"Kofax RPA has provided our organization with a lot of savings in many different areas and we have improvements in data quality."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The most valuable feature is the robotic process."
"The product saves time and resources."
"The pricing of the solution is quite good."
"KTA will connect all the systems and lead the intelligent automation."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"We are currently processing over 60,000 invoices per month with no more than 25 individuals."
"Kofax TotalAgility helped us greatly in reducing manual work because comparing document content was done manually in the past, and now the comparison is completely done by the solution, and it's been a great help to our organization."
"The tool is low code which saves you from a developer."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
 

Cons

"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"The product has some constraints and performance issues."
"There is really nothing special about the capabilities of this product."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"Unless it's necessary to interact with or extract information from complex documents, I would recommend choosing a different solution than Kofax RPA."
"Exception handling needs to be improved."
"Kofax RPA's UI could be more user-friendly."
"The solution needs to be scalable."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things."
"The product's console version is old. It should also improve its forum."
"Customer service was very poor."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"User interface."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"Kofax needs to improve the low-code or citizen developers."
 

Pricing and Cost Advice

"Price is not a problem, because they are a competitor and we have a special rate."
"The cost depends on the number of licenses and the number of RPAs."
"Kofax's prices are pretty reasonable."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"I give the price of the solution a six out of ten."
"Kofax RPA's licensing costs are yearly and expensive."
"The solution’s license is not expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The price of this solution is less than some of the competition."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"Kofax TotalAgility is very expensive."
"It is slightly more expensive than other tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Performing Arts
8%
Retailer
6%
Outsourcing Company
5%
Financial Services Firm
16%
Insurance Company
10%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product deve...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this solution is 7 out of 10. The difficulty they face in the marketplace is that hist...
 

Also Known As

Kofax RPA, Kofax Kapow, Kapow
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Overview

 

Sample Customers

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Tungsten RPA vs. Tungsten TotalAgility and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.