We performed a comparison between Pega Robotic Process Automation and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."If you want to make any kind of base automation, you can easily code exactly what you want."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"The tech support is highly available and there is plenty of online training available."
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"It is a good and matured solution."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The drag and drop functionality is quite good."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"Provides valuable tools working in integration with RPA tools."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"Rule versioning and deployment to enable parallel development could still be improved"
"I would like to improve the tool's integration features and stability."
"The way integration classes are created could be improved."
"The orchestration needs to be better."
"It's difficult not knowing when alerts will arrive."
"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"Kofax RPA's UI could be more user-friendly."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"The solution needs to be scalable."
"The product has some constraints and performance issues."
"Exception handling needs to be improved."
"The solution could use some AI integrated features."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
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Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Pega Robotic Process Automation is rated 7.6, while Tungsten RPA is rated 7.4. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our Pega Robotic Process Automation vs. Tungsten RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
