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Microsoft Remote Desktop Services vs TeamViewer comparison

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Buyer's Guide
Microsoft Remote Desktop Services vs. TeamViewer
May 2022
Find out what your peers are saying about Microsoft Remote Desktop Services vs. TeamViewer and other solutions. Updated: May 2022.
608,713 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We have scaled the solution and find this easy to do.""The most valuable feature is the ease of use.""The performance is one of the main features of this solution.""The technical support is good.""It's simple and easy to use.""The performance meets our requirements and the stability is good.""The most valuable features of the solution are ease of use and the simple environment.""The installation is straightforward."

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"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use.""The solution is scalable.""TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access.""The product is easy to install.""TeamViewer is a step ahead of solutions like, for example, AnyDesk.""The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use.""The most valuable feature of TeamViewer is its ease of use.""It is fairly feature-rich and stable."

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Cons
"The user interface needs improvement.""We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac.""We've had issues with security breaches.""Lacks a notification feature when internet is down.""From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it.""Updates sometimes impact the application and we have system crashes.""In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost.""Sometimes difficult to set up without the requirement for login credentials each time."

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"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer.""One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine.""It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time.""TeamViewer could be more secure.""I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls.""They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers.""TeamViewer could improve by having support for other operating systems, such as Linux.""The solution could have better scalability."

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Pricing and Cost Advice
  • "Although not an expensive product, pricing is always something that can be improved."
  • "It's not an expensive solution."
  • "It's not an expensive product."
  • "Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
  • "The pricing could always be improved."
  • "The solution is overly expensive."
  • "The solution comes free with Microsoft Windows."
  • "The price of Microsoft Remote Desktop Services is reasonable."
  • More Microsoft Remote Desktop Services Pricing and Cost Advice →

  • "There is a free and paid version of this solution. I am currently using the free version."
  • "It would be nice if it is cheaper."
  • "TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
  • "The version of the solution we are using is free."
  • "We're using the free version. We do not pay any licensing fees."
  • "The price of the license could be less expensive."
  • "We are not using the solution for commercial use therefore it is free to use."
  • "The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
  • More TeamViewer Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The price of Microsoft Remote Desktop Services is reasonable.
    Top Answer:We've had issues with security breaches. The main problem is that if we are using this with the individual computer and using a remote desktop, there are some loopholes there. When I implemented this… more »
    Top Answer:The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer:The most valuable feature of TeamViewer is its ease of use.
    Ranking
    3rd
    out of 34 in Remote Access
    Views
    19,929
    Comparisons
    17,000
    Reviews
    19
    Average Words per Review
    286
    Rating
    8.1
    2nd
    out of 34 in Remote Access
    Views
    17,531
    Comparisons
    15,333
    Reviews
    22
    Average Words per Review
    328
    Rating
    8.5
    Comparisons
    Also Known As
    Remote Desktop Services, MS Remote Desktop Services
    Learn More
    Overview
    Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.

    TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.

    Offer
    Learn more about Microsoft Remote Desktop Services
    Learn more about TeamViewer
    Sample Customers
    Bank Alfalah Ltd.
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Healthcare Company9%
    Manufacturing Company9%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Comms Service Provider22%
    Computer Software Company19%
    Government9%
    Manufacturing Company5%
    REVIEWERS
    Healthcare Company13%
    Comms Service Provider11%
    Computer Software Company6%
    University6%
    VISITORS READING REVIEWS
    Comms Service Provider23%
    Computer Software Company21%
    Government7%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise24%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise19%
    Large Enterprise56%
    REVIEWERS
    Small Business42%
    Midsize Enterprise31%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise22%
    Large Enterprise52%
    Buyer's Guide
    Microsoft Remote Desktop Services vs. TeamViewer
    May 2022
    Find out what your peers are saying about Microsoft Remote Desktop Services vs. TeamViewer and other solutions. Updated: May 2022.
    608,713 professionals have used our research since 2012.

    Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 21 reviews while TeamViewer is ranked 2nd in Remote Access with 27 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Very helpful for tech support with good stability and scalability". Microsoft Remote Desktop Services is most compared with VMware Horizon View, Parallels Access, Citrix Virtual Apps and Desktops, VMware Horizon 7 and Citrix Workspace, whereas TeamViewer is most compared with TeamViewer Tensor, Citrix Virtual Apps and Desktops, GoToMyPC, Parallels Access and Zoom. See our Microsoft Remote Desktop Services vs. TeamViewer report.

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    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.