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Claroty Platform vs TeamViewer Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 31, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Microsoft Intune enhances ROI by cutting operational costs, boosting security, and streamlining device management while increasing productivity.
Sentiment score
7.5
Claroty Platform helps protect against vulnerabilities, delivering positive outcomes and cost-benefit analysis for critical infrastructure applications.
Sentiment score
6.9
TeamViewer Business saves time and money for small companies by reducing travel, despite occasional macOS host challenges.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
 

Customer Service

Sentiment score
5.8
Microsoft Intune support varies, with premium plans offering better service, while basic support suffers from delays and inconsistencies.
Sentiment score
7.8
Claroty Platform's customer service is responsive, knowledgeable, and proactive, receiving high ratings despite occasional response delays for requests.
Sentiment score
7.4
TeamViewer Business's support is prompt and professional, with users appreciating the knowledgeable staff and effective issue resolution.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Their response and support are effective and proactive.
They can rate support for the Claroty Platform from one to ten as eight to nine.
I have always found Claroty's technical support to have good engineers.
 

Scalability Issues

Sentiment score
7.6
Microsoft Intune excels in scalability and adaptability, effectively managing thousands of devices for organizations of all sizes.
Sentiment score
7.8
Claroty Platform is praised for scalability, adaptability in cloud and on-premise, and effective multi-location deployment despite minor scaling challenges.
Sentiment score
7.4
TeamViewer Business offers effective scalability for diverse needs, though some challenges exist in complex, larger company environments.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
The way the Claroty Platform has considered and included the active scanning part has made it quite scalable.
 

Stability Issues

Sentiment score
7.2
Microsoft Intune is stable with occasional issues; rated highly for reliability, though some improvements are still needed.
Sentiment score
7.1
The Claroty Platform is stable with minimal downtime, some upgrade issues, and receives varied but generally high stability ratings.
Sentiment score
8.0
TeamViewer Business is reliable and stable, with minimal issues and quick resolution of rare downtimes, earning high user ratings.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Overall, I would rate the stability as eight out of ten.
 

Room For Improvement

Microsoft Intune faces challenges in cross-platform support, deployment complexity, feature limitations, and integration, affecting user experience and adoption.
The Claroty Platform requires improvements in detection, integration, UI, pricing, documentation, training, and vulnerability management for better performance.
TeamViewer Business users seek better Linux integration, session management, interoperability, mobile features, and account systems, with pricing improvements.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
As AI is booming now, there are concerns about AI security.
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
 

Setup Cost

Microsoft Intune offers cost-effective, flexible licensing options, especially when bundled, providing significant savings compared to alternatives like VMware and IBM.
Claroty Platform is expensive yet valued for free deployment, with costs justified by its robust security features.
Enterprise users find TeamViewer Business pricing competitive yet high, with flexible licensing but need careful connection management to avoid extra costs.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
One unique aspect of Claroty is that users get all the deployments for free.
The cost of the Claroty Platform is comparatively high.
The cost is as per the standard market.
 

Valuable Features

Microsoft Intune offers efficient device management, security, and integration with Microsoft services, enhancing productivity and data protection.
Claroty Platform enhances network management with real-time monitoring and threat detection, offering secure access and comprehensive vulnerability insights.
TeamViewer Business offers cross-platform remote access, file sharing, rapid connectivity, and enhanced security with user-friendly, multi-device support.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
286
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Claroty Platform
Ranking in Remote Access
8th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Vulnerability Management (17th), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd)
TeamViewer Business
Ranking in Remote Access
3rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Virtual Meetings (7th)
 

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of Claroty Platform is 0.9%, up from 0.3% compared to the previous year. The mindshare of TeamViewer Business is 11.0%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Deevanshi Priya - PeerSpot reviewer
Achieve certifications with progress tracking and potential for enhanced interactivity
I was using Claroty to complete training assigned by my company. The courses were self-paced and helped me get certified in two additional certifications. I plan to use it further as I have a task list for future courses. It was primarily for certification and study materials The feature I like…
Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…
report
Use our free recommendation engine to learn which Remote Access solutions are best for your needs.
864,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Manufacturing Company
16%
Computer Software Company
13%
Energy/Utilities Company
9%
Financial Services Firm
5%
Computer Software Company
13%
Manufacturing Company
10%
University
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Which solution do you prefer: Nozomi Networks or Claroty Platform?
Nozomi Networks and Claroty Platform are both leading operational technology (OT) security solutions offering a wide ...
What do you like most about Claroty Platform?
The product helps mitigate potential threats, especially if its users have signature rules. The product also provides...
What needs improvement with Claroty Platform?
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Clarot...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Rockwell Automation
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Claroty Platform vs. TeamViewer Business and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.