The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen.
TeamViewer Business enhances organizational efficiency with its remote problem-solving capabilities, intuitive setup, and cross-platform compatibility, promoting wide adoption. It ensures secure communications through encryption and user access controls. Despite robust features like remote access and troubleshooting, challenges include problematic Mac password management, client installation requirements, integration shortfalls, and high pricing, potentially limiting its appeal for smaller organizations. Performance during slow internet conditions and complex licensing further impact its usability.