The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen.
TeamViewer Business simplifies remote access with no need for Windows login credentials, enhancing productivity and support capabilities. Its security features protect data, but concerns persist about authentication and limited free features. While it saves travel time and improves ticket resolutions, the high cost and insufficient documentation pose challenges for smaller businesses. Limited scalability and mobile support, particularly from Linux, need attention for growing business needs and better accessibility.