IT Central Station is now PeerSpot: Here's why

TeamViewer Pros

Devanand PR - PeerSpot reviewer
IT Support Executive at a healthcare company with 51-200 employees
The product is quite stable. The performance is good.
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SM
IT Supervisor at a financial services firm with 1-10 employees
TeamViewer is a step ahead of solutions like, for example, AnyDesk.
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VamsiKrishna2 - PeerSpot reviewer
Software Trainee at Eidiko
The solution is scalable.
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Buyer's Guide
TeamViewer
June 2022
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,812 professionals have used our research since 2012.
KR
Unemployed
It is fairly feature-rich and stable.
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DO
Managing Director with 51-200 employees
The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use.
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Chinthaka Kannangara - PeerSpot reviewer
Network System Engineer at VSIS
It's a user-friendly product.
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GS
Chief Building Inspector at a government with 201-500 employees
The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones.
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Gourav Suri - PeerSpot reviewer
Architect Lead at a tech vendor with 1,001-5,000 employees
The implementation is quite straightforward.
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GS
Project Manager at SOLUZIONE SRL
The most important feature of TeamViewer is its ease of use.
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YJ
Global Partner Service Practice at a tech vendor with 10,001+ employees
The most valuable features of I use TeamViewer are the ease of access and frequent updates.
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TeamViewer Cons

Devanand PR - PeerSpot reviewer
IT Support Executive at a healthcare company with 51-200 employees
They should release features such as Augmented Reality into both plain and standard versions of TeamViewer.
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SM
IT Supervisor at a financial services firm with 1-10 employees
One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine.
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VamsiKrishna2 - PeerSpot reviewer
Software Trainee at Eidiko
The product can sometimes crash.
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Buyer's Guide
TeamViewer
June 2022
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,812 professionals have used our research since 2012.
KR
Unemployed
I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls.
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Chinthaka Kannangara - PeerSpot reviewer
Network System Engineer at VSIS
They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers.
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GS
Chief Building Inspector at a government with 201-500 employees
I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers.
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Gourav Suri - PeerSpot reviewer
Architect Lead at a tech vendor with 1,001-5,000 employees
I'm not sure if they provide good quality audio alongside screensharing.
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GS
Project Manager at SOLUZIONE SRL
The installation and the update agent could improve.
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YJ
Global Partner Service Practice at a tech vendor with 10,001+ employees
The file transfer functionality crashes sometimes.
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Sanjay Patankar - PeerSpot reviewer
General Manager at Godrej Infotech Ltd.
The performance could always be better.
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Buyer's Guide
TeamViewer
June 2022
Learn what your peers think about TeamViewer. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,812 professionals have used our research since 2012.