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Pulseway vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Remote Monitoring and Management (RMM)
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Network Monitoring Software (51st), Server Monitoring (19th)
TeamViewer
Ranking in Remote Monitoring and Management (RMM)
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Virtual Meetings (2nd), Remote Access (1st)
 

Mindshare comparison

As of August 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Pulseway is 3.0%, up from 1.4% compared to the previous year. The mindshare of TeamViewer is 2.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
TeamViewer2.2%
Pulseway3.0%
Other94.8%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Remote access has cut critical issue resolution time and supports faster production troubleshooting
Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"The solution has great workflow and server modules."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"It gives you remote control and has a mobile app."
"They provide a lot of features; it's good and easy software."
"So this solution allows for 24/7 support and is very handy."
"It has made life a lot easier for the administrators."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"It is very easy to configure and very easy to use."
"From just a cost perspective, it pays for itself within the first month, or probably less than that."
"The most valuable feature of TeamViewer is user-friendliness."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"This product is very simple to use and you can connect whether you are behind a firewall or not."
"TeamViewer Business has positively impacted my organization because it saves time, as I don't have to go to the customer's place to make some connections or configurations; I can make it remote and very easy."
"It is easy to use and has a pretty good UI."
 

Cons

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"They have good technical support but it's not excellent."
"There are some bugs or glitches."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"Wish it would support multiple support persons at the same time to assist a client for situations that need team collaboration."
"The connection and reconnection sometimes lag and can cause problems."
"The support could improve their speed."
"I'm not sure if they provide good quality audio alongside screensharing."
"The product's expensive nature is an area of concern where improvements are required."
 

Pricing and Cost Advice

Information not available
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
"The pricing is a little bit on the higher side."
"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
"The cost is in the thousands of dollars per year."
"We use the free version of TeamViewer."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
9%
Computer Software Company
9%
Comms Service Provider
9%
Manufacturing Company
11%
Construction Company
10%
Computer Software Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise37
Large Enterprise39
 

Questions from the Community

Ask a question
Earn 20 points
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
What needs improvement with TeamViewer?
I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scanning while file sharing is not provided, which is a concern as we frequently depl...
 

Also Known As

No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Pulseway vs. TeamViewer and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.