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Nexthink mindshare

As of September 2025, the mindshare of Nexthink in the Digital Experience Monitoring (DEM) category stands at 23.2%, down from 29.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Market Share Distribution
ProductMarket Share (%)
Nexthink23.2%
SysTrack13.1%
ThousandEyes12.5%
Other51.2%
Digital Experience Monitoring (DEM)

PeerResearch reports based on Nexthink reviews

TypeTitleDate
CategoryDigital Experience Monitoring (DEM)Sep 4, 2025Download
ProductReviews, tips, and advice from real usersSep 4, 2025Download
ComparisonNexthink vs Splunk Observability CloudSep 4, 2025Download
ComparisonNexthink vs SysTrackSep 4, 2025Download
ComparisonNexthink vs ThousandEyesSep 4, 2025Download
Suggested products
TitleRatingMindshareRecommending
ThousandEyes4.212.5%100%17 interviewsAdd to research
Splunk Observability Cloud4.23.3%94%57 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise19
By reviewers
By visitors reading reviews
Company SizeCount
Small Business153
Midsize Enterprise97
Large Enterprise834
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
15%
Healthcare Company
13%
Manufacturing Company
12%
Computer Software Company
10%
Insurance Company
7%
Government
4%
Retailer
4%
Energy/Utilities Company
4%
University
3%
Consumer Goods Company
3%
Educational Organization
3%
Comms Service Provider
2%
Outsourcing Company
2%
Media Company
2%
Legal Firm
2%
Construction Company
2%
Pharma/Biotech Company
1%
Real Estate/Law Firm
1%
Wholesaler/Distributor
1%
Performing Arts
1%
Transportation Company
1%
Logistics Company
1%
Non Profit
1%
Recruiting/Hr Firm
1%
Recreational Facilities/Services Company
1%

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Nexthink Reviews Summary
Author infoRatingReview Summary
Senior SME at Microland Limited5.0I primarily use Nexthink for IT service management to reduce ticket time, valuing its real-time data delivery and smooth UI. However, the user interface needs improvement as it complicates navigation. I've also used SysTrack and other similar solutions.
Sr. Architect at LTI - Larsen & Toubro Infotech5.0I primarily use Nexthink for monitoring end-user devices, focusing on virtual desktops. Its standout features include proactive issue identification and real-time analytics. However, the tool could improve by adding user sentiment monitoring to capture users' emotional experiences.
Pre-Sales specialist Workplace | Digit'all User at Econocom4.5I find Nexthink valuable for compliance and experience scoring, particularly the experience centre and benchmarking features. It aids in decision-making for device management and efficiency. While focusing on security now, it provides comprehensive insights and develops AI capabilities.
Security Administrator at Dev Information Tech Pvt Ltd4.5I use Nexthink to monitor application crashes and device performance for over 100,000 devices. While useful for monitoring and automation, it lacks deployment capabilities and dashboards, areas where improvements could enhance its functionality. We previously used BigFix.
Program Manager at a computer software company with 10,001+ employees4.0No summary available
Head of Global IT Delivery at a transportation company with 1,001-5,000 employees4.0No summary available
Sr Systems Integration Spc at a manufacturing company with 10,001+ employees3.5No summary available
Senior System Administrator at The Shared Electronice Banking Services4.0No summary available