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Nexthink Pros

Anand Boudh - PeerSpot reviewer
Senior Specialist – EUC Tools at HCL Technologies
In the past two years, the biggest benefit is that we have been able to identify 57,000-plus defects. These are possible tickets that we are preventing by using Nexthink.
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LH
Second Level Support Team Leader at a consultancy with 10,001+ employees
The solution’s visualizations are very good. It's very easy to use them... We can give our senior managers, our directors, and our partners a dashboard at a very high level. They can very easily start to drill down by clicking through the dashboard and find stuff that doesn't look right. And our technical teams can use the same thing to identify problems in specific locations.
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RR
Tech Specialist at a tech services company with 10,001+ employees
The initial setup is very simple.
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Buyer's Guide
Nexthink
September 2022
Learn what your peers think about Nexthink. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,550 professionals have used our research since 2012.
Nawar Al Mallouhi - PeerSpot reviewer
Senior Infrastructure Administrator at Burgan Bank
The search engine functionality that Nexthink has on the finder is terrific.
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VK
Consultant at a tech services company with 10,001+ employees
All the features of Nexthink are really useful when it comes to providing visibility into the endpoints and the services that we are monitoring, but the most interesting and useful features are the campaign and remote actions.
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KarthikS2 - PeerSpot reviewer
Sr Systems Integration Spc at a manufacturing company with 10,001+ employees
The solution is stable.
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SanjitAchary - PeerSpot reviewer
Program Manager at RCL
The auto building capability has been most valuable. It keeps on checking the system in terms of various factors like battery, memory usage and application usage.
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Gehad Said - PeerSpot reviewer
Senior Presales Engineer at SELECT
Nexthink allows our customers to have visibility into their whole environment and security. And it lets you install the agent as a package for selected users instead of every user. This helps cut down on the delay involved in a bulk installation.
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VS
Information Technology Infrastructure Architect at a tech services company with 10,001+ employees
We have found the combination of analytics and automation in this solution to be very valuable to our organization, as it allows for us to perform auto-resolution on customer issues.
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Sergio Silva Miguel - PeerSpot reviewer
Digital Solutions Consultant at SilverStorm
With this solution we are able to link issues to automatic actions that will solve the problem.
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Nexthink Cons

Anand Boudh - PeerSpot reviewer
Senior Specialist – EUC Tools at HCL Technologies
I would like it if they could put in some patch deployments and compliances.
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LH
Second Level Support Team Leader at a consultancy with 10,001+ employees
We have provided them feedback on a few changes we would like to see with how alerting can work. Rather than have somebody looking at the network, if network utilization goes above a certain point, it would be helpful if the solution issued an alert to the right people.
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RR
Tech Specialist at a tech services company with 10,001+ employees
The solution could use better automation and less coding. Since I am part of the administrative background, I'm not completely into the development side. I'm not well versed in coding.
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Buyer's Guide
Nexthink
September 2022
Learn what your peers think about Nexthink. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,550 professionals have used our research since 2012.
Nawar Al Mallouhi - PeerSpot reviewer
Senior Infrastructure Administrator at Burgan Bank
They were having some limitations on the number of alerts that you can generate. This definitely needs to be increased.
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VK
Consultant at a tech services company with 10,001+ employees
The solution could provide more training. There should be proper documentation on the solution because even for small issues we have needed to reach out to the support team. The person who is doing all the administration work should have the proper information, but the problem is the documentation is lacking. There is no proper training or documentation available. Nexthink is holding all the information. We want to learn, but you can not without the information.
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KarthikS2 - PeerSpot reviewer
Sr Systems Integration Spc at a manufacturing company with 10,001+ employees
The initial setup needs technical knowledge.
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SanjitAchary - PeerSpot reviewer
Program Manager at RCL
There are many limitations. If I'm using a Windows 10 system and Windows has certain restrictions, Nexthink won't be able to penetrate into the Windows OS due to those restrictions.
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Gehad Said - PeerSpot reviewer
Senior Presales Engineer at SELECT
We've had some issues integrating Nexthink with the cloud, so there are some delays in bandwidth, causing it to slow down a little. If they added better integration with the public cloud, I would be more likely to recommend it to customers.
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VS
Information Technology Infrastructure Architect at a tech services company with 10,001+ employees
The stability of this solution could be greatly improved to avoid performance issues.
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Sergio Silva Miguel - PeerSpot reviewer
Digital Solutions Consultant at SilverStorm
We would like to see the reporting in this solution improved. At present there are gaps in the data it reports.
View full review »
Buyer's Guide
Nexthink
September 2022
Learn what your peers think about Nexthink. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,550 professionals have used our research since 2012.