We performed a comparison between DX SaaS and Nexthink based on real PeerSpot user reviews.
Find out in this report how the two DEM - Digital Experience Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Actionable insight is the most valuable feature."
"It supports numerous platforms."
"DX allows you to customize and gives you a high degree of control."
"The initial setup is very simple."
"In the past two years, the biggest benefit is that we have been able to identify 57,000-plus defects. These are possible tickets that we are preventing by using Nexthink."
"We have found the combination of analytics and automation in this solution to be very valuable to our organization, as it allows for us to perform auto-resolution on customer issues."
"It is useful for managing end-user devices. The insights and the data that you get from end-user devices are most valuable."
"The solution is stable."
"Nexthink saves a lot of time for the technicians who work on the troubleshooting side...Nexthink provides its users with a very good point of overview and presentation."
"I like everything about this product."
"The search engine functionality that Nexthink has on the finder is terrific."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"I would like it if they could put in some patch deployments and compliances."
"We would like to see the reporting in this solution improved. At present there are gaps in the data it reports."
"It lacks support for IoT and most network equipment."
"We would like better connectivity with SCCM for on-premises infrastructure and autopilot for cloud deployment."
"The next release could use some improvement in the tools that are provided."
"It would be good to have a more controlled way to access their cloud environment."
"The tool should improve its pricing and performance. It also have nothing related to patch management."
"The solution could use better automation and less coding. Since I am part of the administrative background, I'm not completely into the development side. I'm not well versed in coding."
DX SaaS is ranked 9th in DEM - Digital Experience Monitoring with 3 reviews while Nexthink is ranked 1st in DEM - Digital Experience Monitoring with 20 reviews. DX SaaS is rated 7.0, while Nexthink is rated 8.6. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Nexthink writes " A monitoring tool that helps save the time of its users with its features while offering a reasonable amount of stability and scalability". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas Nexthink is most compared with SysTrack, ControlUp, Alluvio Aternity , Liquidware Stratusphere UX and ConnectWise Automate. See our DX SaaS vs. Nexthink report.
See our list of best DEM - Digital Experience Monitoring vendors.
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