We performed a comparison between FortiMonitor and Nexthink based on real PeerSpot user reviews.
Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides the best firewall features."
"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"FortiMonitor's dashboard is very informative and user-friendly."
"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"Number of service incidents dropped by more than 20%."
"In the past two years, the biggest benefit is that we have been able to identify 57,000-plus defects. These are possible tickets that we are preventing by using Nexthink."
"This is a proactive management tool and we make use of the metrics, dashboard creation and complete remote actions on end user machines."
"We have found the combination of analytics and automation in this solution to be very valuable to our organization, as it allows for us to perform auto-resolution on customer issues."
"I like everything about this product."
"It is useful for managing end-user devices. The insights and the data that you get from end-user devices are most valuable."
"Although limited to 100,000,000 events per engine, it is suffice to do investigations for more than 30 days."
"The solution has reduced the time it takes to resolve issues."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"FortiMonitor needs to improve its alert system."
"The solution's initial setup process is time-consuming."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."
"The next release could use some improvement in the tools that are provided."
"It would be good to have a more controlled way to access their cloud environment."
"They can improve the Nexthink action module."
"The stability of this solution could be greatly improved to avoid performance issues."
"The initial setup needs technical knowledge."
"They were having some limitations on the number of alerts that you can generate. This definitely needs to be increased."
"There are many limitations. If I'm using a Windows 10 system and Windows has certain restrictions, Nexthink won't be able to penetrate into the Windows OS due to those restrictions."
"It lacks support for IoT and most network equipment."
FortiMonitor is ranked 6th in Digital Experience Monitoring (DEM) with 10 reviews while Nexthink is ranked 1st in Digital Experience Monitoring (DEM) with 21 reviews. FortiMonitor is rated 7.8, while Nexthink is rated 8.6. The top reviewer of FortiMonitor writes "Helps organizations modernize their performance-monitoring tools, but the solution needs to improve its dashboard". On the other hand, the top reviewer of Nexthink writes " A monitoring tool that helps save the time of its users with its features while offering a reasonable amount of stability and scalability". FortiMonitor is most compared with SolarWinds Network Device Monitor, PRTG Network Monitor, SolarWinds NPM, LogicMonitor and Auvik Network Management (ANM), whereas Nexthink is most compared with SysTrack, ControlUp, Alluvio Aternity , Liquidware Stratusphere UX and ConnectWise Automate. See our FortiMonitor vs. Nexthink report.
See our list of best Digital Experience Monitoring (DEM) vendors.
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