Liquidware Stratusphere UX vs Nexthink comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Liquidware Stratusphere UX and Nexthink based on real PeerSpot user reviews.

Find out what your peers are saying about Nexthink, Riverbed, ControlUp and others in DEM - Digital Experience Monitoring.
To learn more, read our detailed DEM - Digital Experience Monitoring Report (Updated: November 2022).
655,711 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like Stratusphere's login metrics. It lets you drill down to exactly what you want to see."

More Liquidware Stratusphere UX Pros →

"Nexthink allows our customers to have visibility into their whole environment and security. And it lets you install the agent as a package for selected users instead of every user. This helps cut down on the delay involved in a bulk installation.""With this solution we are able to link issues to automatic actions that will solve the problem.""It is a very stable product with regular security and feature updates.""This is a proactive management tool and we make use of the metrics, dashboard creation and complete remote actions on end user machines.""The solution has reduced the time it takes to resolve issues.""All the features of Nexthink are really useful when it comes to providing visibility into the endpoints and the services that we are monitoring, but the most interesting and useful features are the campaign and remote actions.""I like everything about this product.""Performance-wise, Nexthink is very good, and with each version, it is improved."

More Nexthink Pros →

Cons
"The dashboard is pretty lackluster compared to its competitors. They need to look at the competition and adopt some of those features. Liquidware could make the dashboarding more user-friendly and integrate scripting into the product."

More Liquidware Stratusphere UX Cons →

"We have provided them feedback on a few changes we would like to see with how alerting can work. Rather than have somebody looking at the network, if network utilization goes above a certain point, it would be helpful if the solution issued an alert to the right people.""We would like to see the reporting in this solution improved. At present there are gaps in the data it reports.""They were having some limitations on the number of alerts that you can generate. This definitely needs to be increased.""It lacks a library for standard EXEs to be named automatically.""The next release could use some improvement in the tools that are provided.""I would like it if they could put in some patch deployments and compliances.""They can improve the Nexthink action module.""The solution could use better automation and less coding. Since I am part of the administrative background, I'm not completely into the development side. I'm not well versed in coding."

More Nexthink Cons →

Pricing and Cost Advice
  • "The license is based on the number of users. I don't know the current prices, but it's around four euros per user monthly. My customers consider it expensive."
  • More Liquidware Stratusphere UX Pricing and Cost Advice →

  • "Nexthink can pay for itself quickly if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc."
  • "With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations."
  • "I have seen it help improve the user experience scores. This helped clients to save costs on another tool that they were trying to deploy in order to improve the user experience by just deploying some scripts. We were able to identify the issues and help them remediate those using our help. The process does not take much time and it provided background on end user performance. Therefore, they were able to save a lot, e.g., for approximately 50,000 endpoints at two dollars per machine per year, that is about $100,000 in savings."
  • "There are certain layers when it comes to pricing. The product has three layers and these layers are associated with certain sources. For example, the top layer have the premium services and the bottom layer has the basic services."
  • More Nexthink Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which DEM - Digital Experience Monitoring solutions are best for your needs.
    655,711 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:I like Stratusphere's login metrics. It lets you drill down to exactly what you want to see.
    Top Answer:The license is based on the number of users. I don't know the current prices, but it's around four euros per user monthly. My customers consider it expensive.
    Top Answer:The dashboard is pretty lackluster compared to its competitors. They need to look at the competition and adopt some of those features. Liquidware could make the dashboarding more user-friendly and… more »
    Top Answer:In the past two years, the biggest benefit is that we have been able to identify 57,000-plus defects. These are possible tickets that we are preventing by using Nexthink.
    Top Answer:With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations.
    Top Answer:I would like it if they could put in some patch deployments and compliances. I think it is there with Act, but I am not sure how deep it works. They released a new module that would be monitoring the… more »
    Ranking
    Views
    330
    Comparisons
    181
    Reviews
    1
    Average Words per Review
    361
    Rating
    8.0
    Views
    4,763
    Comparisons
    2,244
    Reviews
    17
    Average Words per Review
    721
    Rating
    8.5
    Comparisons
    Learn More
    Liquidware Labs
    Video Not Available
    Overview

    Liquidware Stratusphere UX is a user experience monitoring and diagnostics solution that is designed to give users the tools they need to optimize and control the way they experience their digital workspaces. This solution is an industry leader because it contains many powerful tools that are designed to give administrators the maximum amount of insight into the inner workings of and control over the workspaces that they are charged with overseeing.

    Liquidware Stratusphere UX Benefits

    Some of the benefits that come from using Liquidware Stratusphere UX include:

    • Access to detailed data any time. Liquidware Stratusphere UX enables users to access critical metrics and data at all times. It is constantly scanning connected systems and culling data from them. This data is always available at the user’s fingertips.
    • Insight into trends and actual user experiences. Liquidware Stratusphere UX’s data collection capabilities focus on collecting data that helps administrators gain an understanding of trends that relate to user behavior. These insights make it possible for administrators to understand where some of the pain points in their digital workspaces may be. Once they have these insights, they can take the steps necessary to remediate without having to burn time and other resources by engaging in trial-and-error testing.
    • Digital workplace experience monitoring tools. Liquidware Stratusphere UX provides administrators with the ability to monitor their digital workspaces on all levels, keeping aware of everything all at once so that no issues catch them by surprise.
    • Maximum flexibility. Liquidware Stratusphere UX supports a number of platform options. Users can deploy physical devices, virtual machines, or a hybrid option.

    • Share data and collaborate on workspace optimization. Administrators and their teams can collaborate on maintaining peak performance in their networks even if they are not in the same place. Data from Liquidware Stratusphere UX can easily be exported and shared as reports with colleagues who may be working remotely.

    Liquidware Stratusphere UX Features

    When users choose to employ the Liquidware Stratusphere UX solution, they gain access to many different capabilities. These features include:

    • SpotCheck capability. Liquidware Stratusphere UX is designed with tools that enable users to drill down into the infrastructure employed. It gives administrators the ability to find issues they already know about as well as those that are only just beginning to develop. This feature analyzes the entirety of the digital architecture, providing administrators with a complete picture.
    • Machine Boot and Login Breakdown tools. Administrators can utilize these tools to keep track of these two critical functions. If there is any lag when users are attempting to start up their devices or log in, this tool will find it. Users can then diagnose the root cause of the problem and quickly take steps to remedy the issue.
    • Process optimization features. Liquidware Stratusphere UX employs a number of features that enable users to ensure that their digital workspaces run at peak efficiency. One such feature enables administrators to de-prioritize applications that users are not really using. This means that digital resources are being directed toward areas of true need instead of to applications that are not relevant to what the user is doing at the time.

    Nexthink is a software solution company that focuses on helping IT workplaces by providing revolutionary insights into employees’ daily technology experiences. Nexthink offers IT departments a unique combination of automation, real-time analytics, and employee feedback. In order for IT departments to tell how employees use their services and how those services influence their productivity, Nexthink delivers a Digital Employee Experience Management platform. IT teams can now proactively measure and manage the digital employee experience.

    Nexthink is closing the widening and costly visibility gap by freeing up IT teams to advance from reactive problem-solving to proactive optimization. By providing real-time visibility into the technology that employees use, the support process is streamlined through powerful automation capabilities, which will lead to improved employee engagement, no matter where they work.

    About the Nexthink Experience

    Nexthink aims to eliminate the barriers to a better digital experience by accelerating innovation across all endpoints. How does Nexthink work?\

    • Analyze: Nexthink captures and visualizes event-level data so the user can be on top of connection failures, application crashes, and software installs. Nexthink Analyze also gives the user the ability to correlate employee sentiment with technical metrics. Those metrics can be quantified, and the user can improve employee sentiment through the given score.
    • Act: Using an extensive catalog of one-click, automated actions, users can fix common IT issues and give their support desk the ability to resolve incidents remotely. In addition to automated fixes, users can install software and update critical services quickly through customized remediation scripts.
    • Engage: IT teams engage in a two-way communication tool to help with submitted tickets. With an attention-grabbing notification, employees will become aware of critical information and can then fix problems more quickly.
    • Integrate: Personalize and enhance your business and IT processes with a large range of integrations and connectors. Users can import and export data, optimize ITSM solutions, authorize employee chatbot self-healing, and enhance Service Desk efficiency.
    • Application Experience: Users can combine Real User Monitoring and Digital Employee Experience to gain the visibility and actionability needed to manage these applications properly.

    Reviews from Real Users

    Nexthink is a leading solution in digital employee experience management software because it gives valuable advice and actionable steps into employees’ daily experiences.

    A tech specialist at a tech services company writes, "The initial setup is very simple."

    A second-level support team leader at a consultancy agency notes, "The solution’s visualizations are very good. It's very easy to use them... We can give our senior managers, our directors, and our partners a dashboard at a very high level. They can very easily start to drill down by clicking through the dashboard and find stuff that doesn't look right. And our technical teams can use the same thing to identify problems in specific locations."

    Offer
    Learn more about Liquidware Stratusphere UX
    Learn more about Nexthink
    Sample Customers
    U.S. Defense Agency, Phoenix Central School District, Homesteaders Life, United Arab Bank, Rolls-Royce
    https://www.nexthink.com/custo...
    Top Industries
    VISITORS READING REVIEWS
    Healthcare Company15%
    Real Estate/Law Firm14%
    Financial Services Firm12%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm17%
    Comms Service Provider10%
    Healthcare Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise10%
    Large Enterprise70%
    REVIEWERS
    Small Business17%
    Midsize Enterprise6%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise72%
    Buyer's Guide
    DEM - Digital Experience Monitoring
    November 2022
    Find out what your peers are saying about Nexthink, Riverbed, ControlUp and others in DEM - Digital Experience Monitoring. Updated: November 2022.
    655,711 professionals have used our research since 2012.

    Liquidware Stratusphere UX is ranked 7th in DEM - Digital Experience Monitoring with 1 review while Nexthink is ranked 1st in DEM - Digital Experience Monitoring with 17 reviews. Liquidware Stratusphere UX is rated 8.0, while Nexthink is rated 8.4. The top reviewer of Liquidware Stratusphere UX writes "It lets you drill down to exactly what you want to see". On the other hand, the top reviewer of Nexthink writes "Provides analytics for detailed event data, giving us the ability to really drill-down and find defects". Liquidware Stratusphere UX is most compared with SysTrack and Alluvio Aternity , whereas Nexthink is most compared with Alluvio Aternity , SysTrack, DX SaaS, ConnectWise Automate and ControlUp.

    See our list of best DEM - Digital Experience Monitoring vendors.

    We monitor all DEM - Digital Experience Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.