Microsoft Dynamics GP Reviews

I have implemented Microsoft Dynamics GP in commercial and public sector organizations. In commercial pharma life sciences, Salesforce Veeva implementation supports commercial organizations doing product launches and campaigns. This extends from planning salesforce territories to incentive planning, and integrating CRM into CPQ for advanced pricing. For the semiconductor industry, where contracts are lengthy and include many line items, configurations, and service bundled offerings, we implement CPQ and CLM.

Microsoft Dynamics GP is primarily proposed when there is a smaller scope and clients are looking for more out-of-the-box capabilities. They may not need flexibility to customize process flows but want the biggest value for their investment because the product comes with integrated end-to-end processes. For large organizations with many Salesforce territories and product groups, we recommend Salesforce due to its extensive customization abilities.

This is typically done in FP&A and other tools within the finance organization, such as SAP IBP, Anaplan, Oracle, Hyperion, and similar solutions.

For smaller organizations, particularly PE-backed firms seeking fully integrated ERP with front office, sales, marketing, and back office finance capabilities in one package, we've explored both Microsoft Dynamics GP and NetSuite. Some clients choose NetSuite, while others opt for Microsoft Dynamics GP, primarily in small-cap and mid-cap companies.

I haven't implemented many supply chain solutions in small organizations, but for small-mid cap companies seeking all front, mid, and back-office capabilities in one system, NetSuite has those capabilities. We evaluated Microsoft Dynamics GP, but I haven't performed any supply operations implementations on it.

There are still use cases that require on-premise deployment, particularly in the public sector. These are typically confidential, highly regulated environments with their own security enclaves, especially in the intelligence community. While these deployments need an on-premise option, most other industries are now adopting cloud solutions.

Microsoft Dynamics GP has strong out-of-the-box reporting capabilities. It comes integrated with Office 365, making it simple to incorporate dashboards into PowerPoint or Word documents. Power Apps and Power Automate enhance the system, enabling automation of reporting and alerting capabilities.

For its target segment, Microsoft Dynamics GP is ideally suited. Its integration with Copilot, Office 365, Power Apps, and Power Platform provides great additional benefits, helping deliver better experiences to employees and customers.

Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems.

If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs.

The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

Most solutions handle supplier engagement outside of Microsoft Dynamics GP using applications such as Concur. For inventory management, organizations typically use Manhattan Associates or similar flagship products.

Smaller organizations, particularly PE-backed firms, seek fully integrated ERP solutions. When considering Microsoft Dynamics GP, they sometimes evaluate other competing solutions, which influences scalability considerations.

As alliance partners with Microsoft, we have a direct line of sight with their product companies. At Accenture, Deloitte, and now with Guidehouse, we are their premier alliance partners.

They are great partners to work with, and we are fascinated with their roadmap, the progress made with Copilot, their integrated offerings, and platform evolution.

Positive

I have hands-on implementation experience with all cloud and CRM products in the market. We provide advisory work and remain product-agnostic. We advise clients and implement these solutions. The top CRMs we use recently are Salesforce and Microsoft Dynamics GP. On a scale of 1-10, this solution receives a rating of 9.

I am dealing with Microsoft Dynamics GP, specifically Microsoft Dynamics GP.

I have been using Microsoft Dynamics GP for the last 5 years.

I am currently using version 10.0.43 of Microsoft Dynamics GP.

It's the ERP system. Our entire organization's finance works on Microsoft Dynamics GP, processing the PO, the purchase orders, purchase requisitions, invoices, everything through this system. This is the financial backbone for the company.

The ledgers and the flexibility to customize Microsoft Dynamics GP to my business needs are valuable, along with the core functionality of ERP, which attracts us to it. It's a SaaS solution, so they manage it, meaning we don't have to manage the applications.

It's very important to be stable with Microsoft Dynamics GP as that's the financial backbone. If it stops, then the entire operation, our main jugular vein, is impacted, so we are heavily dependent there and it has to be stable.

Microsoft Dynamics GP has supported our compliance with industry regulations completely. They are a very compliance-oriented company, and we are completely satisfied with their compliance.

The version upgrading can be better. The process of moving from one version to the next can be improved. There are certain aspects that they don't support when they move to higher versions, but many legacy companies are using those options. I would like them to consider those aspects as well when they plan for an upgrade.

With Microsoft, they have their processes; it's tough to get to the product team quickly. We have to move through their chains of help desk one, help desk two, and then help desk three before reaching a technical specialist.

I would like this process to be optimized to be quicker in getting to the technical support specialist.

Microsoft Dynamics GP rates around eight or nine in terms of stability. We haven't had many breakdowns yet.

Microsoft Dynamics GP rates almost at eight in terms of scalability. It is scalable, it handles loads, so we have not had many performance issues with it.

I have communicated with the technical support of Microsoft Dynamics GP personally for some issues that we work with their technical product team.

I would rate technical support for Microsoft Dynamics GP on a scale of 1 to 10 as six or five maximum.

Neutral

I did not use a different solution for these use cases before Microsoft Dynamics GP; we had Salesforce, but after that, the company moved to Microsoft Dynamics GP.

I would rate the initial setup of Microsoft Dynamics GP as seven. It needs setup; it's a SaaS that requires configuration. There is nothing to set up, but there is configuration based on your business rules, so only the configuration aspect is there. The setup is nearly zero.

There isn't any feature in Microsoft Dynamics GP that I have found significantly impactful for my data analytics capabilities.

I do not have any plans to increase the usage of Microsoft Dynamics GP in the future.

Currently, there is no artificial intelligence integrated into Microsoft Dynamics GP, but we are in the process of doing POCs with co-pilots.

On a scale of 1-10, I rate Microsoft Dynamics GP a seven overall.

Microsoft Dynamics GP is used for purchasing, sales, inventory, general ledger, and warehouse operational system entries, offering valuable features such as drill-down capabilities, integration with other systems and smart less reporting.

With Microsoft Dynamics GP we were able to achieve Streamlined Financial Management, Better Inventory and Supply Chain Management, UpToDate financial records, Ease of integration with third party tools. 

Inventory, Supply Chain and financial process

I wish Microsoft gets Dynamics GP to a cloud-based solution, but unfortunately Microsoft had announced the End of Life for Dynamics GP. 

I have been working with Dynamics GP for more than 18 years.

Dynamics 365 Business Central (D365 BC) - Business Central is a business management solution for small and mid-sized organizations. It connects sales, service, finance, and operations to work smarter. It will be the best alternate for Dynamics GP

D365 BC licensing SAAS model with subscription ranging $70/User/Month. 

Based on my experience, I rate the overall solution an eight out of ten. 

We use Dynamics GP for financials, inventory, and all its modules.

The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations.

Dynamics GP could be improved in terms of its usability and modernization. As a legacy application, it is not on par with newer ERP systems like Dynamics 365 or SAP. Microsoft's plans to end support by 2028 also raise concerns about its long-term viability.

I have been working with Microsoft Dynamics GP for over ten years.

Scalability with Dynamics GP is facilitated by its integration with the broader Microsoft ecosystem, allowing seamless interoperability with other apps. However, there may be some security concerns to address when integrating with external systems. I would rate the scalability as a nine out of ten.

Compared to Odoo, Dynamics GP offers more robust financial capabilities and detailed reporting, despite Odoo's flashy interface and built-in dashboards. Dynamics GP provides a deeper level of detail, especially in financial aspects, and offers a better ability to drill down into data.

Setting up Dynamics GP is straightforward. Upgrades can be more complex, especially when moving between versions, and may take a couple of months to properly implement. Routine maintenance involves monthly tasks like running checks and resolving any issues, typically managed by a team of three with additional support from a local vendor if necessary.

The approximate cost of Dynamics GP can vary depending on factors like the number of users, additional modules, and infrastructure requirements. On average, it may cost around $50,000 per year for a setup including licenses, internet, and other expenses for multiple sites. Overall, I would rate the costliness of the product as an eight out of ten.

Dynamics GP improves inventory management by offering real-time inventory tracking, and automated purchase order creation, receiving, and updating inventory levels. It facilitates site-to-site transfers and allocation tracking, enabling efficient stock management across locations.

The integration capability of Dynamics GP, combined with Power Platform, has transformed our business processes. We now use PowerApps to enable salesmen to send orders electronically, eliminating the need for order books. Additionally, we developed HR apps to streamline tasks for our staff, leading to automated processes and improved efficiency.

Our experience with Dynamics GP reporting and analytics features, particularly Advanced Analysis, has been great. We utilize customized smart lists for purchasing and other functions, allowing for tailored insights over specific periods. Additionally, we have developed custom dashboards for enhanced visibility and support portal integration.

I wouldn't recommend Dynamics GP due to its legacy status and impending end of support. However, if integration with the Power Platform is crucial and the company prioritizes modernization, it could still be a viable option. For new companies, I would suggest considering Dynamics 365 Business Central for a more modern solution.

Overall, I would rate Dynamics GP as a seven out of ten.

It's a very comprehensive solution for functions such as managing finance activities, inventory, resources, and the whole supply chain. It is an ERP, but the only drawback is that it's on-premises. It is one of the best PRTs by Microsoft.

I haven't used it a lot, but the best thing is that the processes are very detailed. Every user has their own different ordering processes and it covers almost every customer requirement. 

Being on the cloud is now everyone’s requirement because most companies have a hybrid working culture. Sometimes they work from the office and sometimes they work from home or any other place. One of the advantages of a cloud ERP is that you can use it from anywhere. Many of our customers are migrating to the cloud rather than staying on-premises.

I have experience with Microsoft Dynamics GP. 

It is a stable solution because everything is on the user's machine. You cannot change anything without the security permissions, and you have to do it on all the machines individually.

There are scalability limitations because it's on-premises. We can do integrations and make customizations. Customizations are easy to make because it is in the database and is being used with SQL. Integrating it with other third-party applications has its own limitations.

We once had a bug in one of our systems, so we contacted them for help. The IT team was good enough. The only difficulty we faced was with the different time zones. That was one thing, but apart from that, they also tried their best to provide service in our time. The service and their help was good enough.

Positive

The initial setup is easy. For those who know and have worked on GP, it is quite easy for them and not that difficult.

I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced.

GP is being shut down by Microsoft because it is a legacy product. We nor any of the Microsoft partners are not taking any new GP customers. I would advise you to not go for GP but to go for a cloud ERP since it is the future.

We are a pharmaceutical holding company in Egypt with multiple subsidiary companies. We implemented Microsoft Dynamics two years ago to manage various tasks, including finance, HR, and more. We began with phase one, which involved three companies, and we plan to incorporate the remaining companies in the coming months. This is a brief overview of the system. 

We have gained the capability to control and address various issues within the financial module effectively. In terms of production and planning, we now have the tools to manage the entire process, including confirmation processes, with a level of control that exceeds what we had in the past.    

In the coming months, we plan to incorporate various Microsoft applications such as Azure and Teams. Additionally, we intend to utilize a shared drive to store data for all users. We are in discussions with our team to enhance our Dynamics solution, with the intention of gradually adopting all features based on our evolving business requirements. During phase one, we only utilized specific modules, but we aim to regularly use all features moving forward.

I have been using Microsoft Dynamics for the past two years.

We encountered issues on the first day related to the stability of operating systems. Dynamic 365 is recommended to be set up on the next version of Microsoft Windows, but some of our devices had older versions. As a result, we had to change the operating system on some machines to align with the requirements of 365. I would rate it an eight out of ten.

It is scalable. 

We have a contract with the supplier that includes 24/7 technical support. Whenever we contact them during business hours, they promptly join us remotely to provide immediate assistance.

Initially, we encountered challenges, particularly with users transitioning from their previous applications. Some resistance was observed among certain users. However, we were determined to proceed with the new project, despite the initial difficulties. The deployment process takes three months for each site and requires three people to set it up.

To address this implementation challenge, we enlisted the help of a supplier who guided us through the implementation process. We have now signed a contract with this supplier to provide assistance whenever we encounter any difficulties in the future.

When we made the decision to implement an ERP system, we initiated a tender process. SAP, Oracle, and Microsoft were among the competitors. Ultimately, Microsoft emerged as the successful bidder.

I recommend the implementation of Microsoft Dynamics AX for all company subsidiaries. I believe that this solution will effectively facilitate management and control. Microsoft AX is the preferred choice, and I endorse it for competitors as well.

Overall, I rate it a nine out of ten.

We use the solution for accounting purposes in the previous company, and in the current company, we use it for the sales purchase model.

Microsoft Dynamics GP is a user-friendly, easy-to-understand business solution with all options in a single frame. Unlike other solutions that require different EACs or setups for different modules, Microsoft Dynamics GP provides all modules in a single EAC on one premise.

DHT taxation needs to be simplified.

Sometimes, there is an issue with printing or payment batches caused by technical glitches or network problems. When this happens, some transactions may go into the H3 state, while others may not post to the system. In this case, we need to either delete the batch and start over or return and post the transactions individually. If we have open transactions, we need to post them to increase their state from History to Open and then push them back to the system.

I have been using Microsoft Dynamics GP as a customer for two years.

Adding users is very easy. We can assign user roles and responsibilities. There are no issues with user management.

We have more than 1,000 clients using this solution.

Microsoft Dynamics GP's initial setup is easy. We understand how to set up and customize the layout or design records. We can easily access data from the backend without writing any queries. We can also integrate with third-party reporting tools.

Overall, I rate the solution a nine out of ten.

We use the product for accounts receivables, accounts payable, reconciliation, and analytical accounting. We also use it to get AR and AP reports. 

The solution is easy to use and not complicated. Also, it is easy to get trained on. Also, there is good information available on the web. The GP community is quite broad and there are many blogs online. 

As for room for improvement, they have different modules, project and analytical accounting, but it will be good to have that kind of part in the standard package. To have that additional reporting functionality where you can add an attribute or something, which you can report again. So you can analyze the cost by not just natural accounts but also by a project, without having to go through another module edit on top and then the other module edit on top. The more modules you add, sometimes it doesn't work that well.

Additionally, it would be easier to have the solution on the cloud. That's our consideration. We are trying to move all our systems to the cloud, and GP is one of them that we are going to move in the next couple of years. I would rate the solution seven or seven point five out of ten.

I have been using Microsoft Dynamics GP for a while now as a customer. It would be around seven years.

Microsoft Dynamics GP is stable. 

We have a license for 5 users in our organization for Microsoft Dynamics GP, but we have six or seven active users now.

We have tried to extend the solution to one additional user, but because it's an accounting system, we cannot get people to work on it directly. This is because it's a very hard-core accounting system, it is not like an ERP system where people are entering a purchase order directly into that, and some inventory management takes place.

We have not contacted the technical support team directly. We go through the partner.

Neutral

Considering the cloud environment right now, I would say one should consider a cloud-based product now, like Xero or Business Central. If you are keen on going through a dynamic environment, Business Central would be the one. But otherwise, I would suggest going with a cloud provider. The solution is pretty good. You don't need to do a lot of complicated things. 

We are a big company in Ecuador which sells products and equipment to hospitals and clinics both in the private and public sector. We resell to different countries so that they can perform necessary exams and tests.
We use the ERP to integrate with our application in order to sell the products and make sure all the equipment works.

The ERP is integrated into that solution and it's not just connected to selling products to clients, but also to all the logistics and the transport of products. We integrate our solution with another field/distributor, and the application that was made for us is integrated into ARC. All the merchandise that goes to the clients is controlled by the ERP when products are purchased. 

The most valuable feature is financial control. The accounting aspect allows us to manage our clients and payments. 

What could be improved is the functionality of Dynamics GP because it requires a lot of development by the programmers and the company in order to integrate into a solution. We need an ERP that does a lot more than Dynamics GP. All the information that it gives us now is not enough to have control over the clients and reports.

I've been using Microsoft Dynamics GP for about three years.

We have not used Microsoft's technical support directly since another company that works for us provides support when it comes to Microsoft Dynamics GP.

Neutral

Other than Microsoft Dynamics GP, we use Harmony Check Point in our company as well.

The initial setup was complex but it doesn't require much maintenance.

I would rate Microsoft Dynamics GP a give out of ten. 

We plan to switch from Dynamics GP to Business Central or another solution because Dynamics GP needs some improvement when it comes to functionality.

Right now we have all the servers in our ISP in another data center. All of our company's information is in another ISP. Maybe with Business Central or SAP, we could have all the data outside of the ISP providers.

The solution is used for purchasing, for sales and receivables, inventory management, and also everything that corresponds to the general ledger. It is also used for general lLedger entries and financial reporting, and for using a payroll module processing.

Add-ons for GP are also used for specialized specific industries, like project accounting, also multi-entity management for GP.

It is a tried and tested ERP system which if used correctly, is definitely a very good program for managing all aspects of a business from customer sales, and receivables management, to payable management and finance reporting. So, it's super critical for any mid-sized company.

I have found features like drill-down capabilities, smartless reporting, and solid gap accounting valuable.

The biggest problem with GP is that it's not cloud based and it doesn't lend itself to subscription licensing. But Microsoft wants everything in the cloud and licensed on a subscription basis.Even tThough GP can be deployed on a cloud server, but basically, it's a Windows based product. It uses the older model and companies purchase the program and pay a 16-18 sixteen- eighteen percent annual renewal fee but Microsoft wants everybody to pay monthly or annual renewal fees on a subscription basis.

I have been using the solution for 25 years.

The clients sometimes have problems with stability but it's usually the problems with their servers. I You know, I've had to convince clients to basically move their GP installations to a hosted server environment where real IT people manage the servers because sometimes companies think they just put a server in the closet and forget about it. But The program and software itself is very reliable.

The tool is a very scalable product. As long as the servers support it, you can add can have 50-60 concurrent users to the system.

Earlier, I worked with Microsoft support but it doesn't exist anymore. I mean, Microsoft is not supporting GP so users have to go to a partner like me or just find an answer online.

The initial setup was straightforward. It's definitely much easier than configuring SAP. The screens can be modified, but you have to have experience while doing the modifications.

I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee.

I would rate the overall solution it an eight out of ten.