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Infor CloudSuite vs Microsoft Dynamics GP comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
13th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (23rd), Enterprise Asset Management (EAM) (3rd), Local Government CRM (4th), Product Configuration and Quoting (9th), Warehouse Management (3rd), Cloud HCM (12th), Financial Close Software (11th)
Microsoft Dynamics GP
Ranking in ERP
17th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the ERP category, the mindshare of Infor CloudSuite is 2.7%, up from 2.0% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Infor CloudSuite2.7%
Microsoft Dynamics GP1.3%
Other96.0%
ERP
 

Featured Reviews

AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.
reviewer2723988 - PeerSpot reviewer
Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees
Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"It is a complete wave management system to increase processing efficiency."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"Mainly, we pushed back a $7M plant expansion because we were able to increase throughput with our existing facility."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"If you are working in the food and beverage industry, I would say it's a perfect solution."
"The stability of the solution is perfect. I rate it a ten out of ten."
"It offers a facility to get data quickly."
"The fixed assets, payroll, the data module, and user-friendliness are most valuable."
"It is a tried and tested ERP system which if used correctly, is definitely a very good program for managing all aspects of a business from customer sales, and receivables management, to payable management and finance reporting. So, it's super critical for any mid-sized company."
"The solution offers integrations with other software as well. We have integration with Microsoft Office where we can do Word and Excel, etc."
"Microsoft Dynamics GP has supported our compliance with industry regulations completely."
"Numerous third-party add-on products are available to purchase for specific business needs."
"User-friendly: A key factor for a financial application Helps my company a lot"
"Microsoft Dynamics GP has strong out-of-the-box reporting capabilities, and its integration with Office 365, Power Apps, and Power Platform provides great additional benefits, helping deliver better experiences to employees and customers."
"The initial setup was very easy; you do not need a lot of technical in-depth knowledge to handle the implementation, and the stability is reliable."
 

Cons

"Infor OS is powerful, but the documentation is terrible."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Pricing is always an area where there is room for improvement."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"It required more time than I had with it to learn it well enough."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"With the exception of the great deal of work we put into customizing the system for our inventory needs, the only suggestion for improvement would be to simplify even further the administration and customization side of things."
"As for room for improvement, they have different modules, project and analytical accounting, but it will be good to have that kind of part in the standard package. To have that additional reporting functionality where you can add an attribute or something, which you can report again. So you can analyze the cost by not just natural accounts but also by a project, without having to go through another module edit on top and then the other module edit on top. The more modules you add, sometimes it doesn't work that well. Additionally, it would be easier to have the solution on the cloud. That's our consideration. We are trying to move all our systems to the cloud, and GP is one of them that we are going to move in the next couple of years. I would rate the solution seven or seven point five out of ten."
"Continuity between modules: Keystroke functionality is not consistent."
"I would rate technical support for Microsoft Dynamics GP on a scale of 1 to 10 as six or five maximum."
"It can be expensive. It depends on the size of your business and what you are trying to achieve with it."
"At times, navigating the user console can be challenging, particularly when trying to find account information."
"Windows authentication is not available for the full GP 2016 client."
"There should also be extra redundancy when posting to modules. We use different sets of books such as CashBook and CheckBooks therefore if I select the wrong one the solution allows the transaction to just pass without warning."
 

Pricing and Cost Advice

"The platform's pricing depends on the specific number of users."
"For on-premise installations, the licensing is yearly."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
"It is a cost-effective solution."
"I feel it is not very cheap, very economical but also not very expensive."
"The product is expensive. I rate the pricing a five out of ten."
"The solution's price is steep."
"It is an affordable solution."
"​We evaluated some local products, because of the pricing, but this product has better features and support."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."
"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"Its pricing and licensing are high. Of course, we all know that it is Microsoft."
"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."
"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
11%
Comms Service Provider
9%
Healthcare Company
7%
Construction Company
21%
Financial Services Firm
8%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise4
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Infor CloudSuite CRM?
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
What needs improvement with Infor CloudSuite CRM?
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user exp...
What is your primary use case for Infor CloudSuite CRM?
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...
What is your experience regarding pricing and costs for Microsoft Dynamics GP?
D365 BC licensing SAAS model with subscription ranging $70/User/Month.
What needs improvement with Microsoft Dynamics GP?
One area we’d like to see improved is cloud modernization and integration. Dynamics GP has been reliable for many businesses, but stronger native cloud capabilities, automation, AI, and easier inte...
What is your primary use case for Microsoft Dynamics GP?
I have implemented Microsoft Dynamics GP in commercial and public sector organizations. In commercial pharma life sciences, Salesforce Veeva implementation supports commercial organizations doing p...
 

Also Known As

SyteLine
Dynamics GP, MS Dynamics GP
 

Overview

 

Sample Customers

PRIDE Industries
Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Find out what your peers are saying about Infor CloudSuite vs. Microsoft Dynamics GP and other solutions. Updated: September 2026.
914,805 professionals have used our research since 2012.