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Microsoft Dynamics 365 Business Central vs Microsoft Dynamics GP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
67
Ranking in other categories
Activity Based Costing Software (1st)
Microsoft Dynamics GP
Ranking in ERP
17th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 4.1%, down from 6.3% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics 365 Business Central4.1%
Microsoft Dynamics GP1.4%
Other94.5%
ERP
 

Featured Reviews

reviewer2746122 - PeerSpot reviewer
Automation Engineer
Integrations Help Bring Efficiency while Documentation Needs Improvement
When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had. More documentation is needed on how to use Microsoft Dynamics 365 Business Central and its capabilities. From a technical perspective, it was challenging because understanding the system requires familiarity with financial sectors. Microsoft Dynamics 365 Business Central could benefit from more AI integration. Learning the application was challenging as there was much to understand about accounts payable, receivable, accounting, and general ledger.
reviewer2723988 - PeerSpot reviewer
Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees
Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"The solution's integrations and interface are very good."
"Microsoft Dynamics NAV is good for smaller-sized companies."
"I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
"Microsoft Dynamics 365 Business Central is a good platform that has many integrations, and you can use it for multiple things, having all functionality in one place."
"All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications."
"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"The initial setup is easy."
"The solution offers integrations with other software as well. We have integration with Microsoft Office where we can do Word and Excel, etc."
"Microsoft Dynamics GP has strong out-of-the-box reporting capabilities, and its integration with Office 365, Power Apps, and Power Platform provides great additional benefits, helping deliver better experiences to employees and customers."
"I haven't used it a lot, but the best thing is that the processes are very detailed."
"It's enhanced by a subscription billing add-on, to efficiently automate billing and invoicing, particularly due to our substantial customer database."
"Microsoft Dynamics GP has supported our compliance with industry regulations completely."
"The system is easy to customize and has user-friendly access. ​"
"Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."
"The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations."
 

Cons

"As our company grew we had to switch from Microsoft Dynamics NAV to a solution that was suited for larger-sized companies."
"The product should improve work optimization."
"There is a need for improvement in consolidation and multi-country master data management."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"The solution is not best suited for larger-scale businesses."
"I would like to improve the tool’s reporting and coding part."
"The solution's event management can be improved."
"I have not experienced enhanced productivity using Microsoft Dynamics 365 Business Central."
"The purchase order and processing aspects of the solution should be improved."
"Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems."
"Many of our customers are migrating to the cloud rather than staying on-premises."
"It still can be improved in web-based and build reporting. ​"
"The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity."
"With payroll, the payroll that they have offers US or Canadian tax. However, here, our tax payments are different from the US and Canada. It is very difficult to put in our tax tables. We need some customization. It should be readily available for any country to use according to their tax implications. The system should know different types of tax regimes around the world so that it can accommodate. It's a little bit rigid on that."
"It requires a lot of expertise to implement."
"As technology changes, I would say probably in the area of chart up account needs improvement because chart up account is a string. So if they make it more flexible."
 

Pricing and Cost Advice

"I think the pricing is the best; it's cost effective for sure."
"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."
"The price of the solution is reasonable."
"The solution is on the cloud and they provide 50 gigabytes of free space on their Microsoft Drive. The reason for this is that Microsoft is requiring you to upgrade all of your systems to Microsoft Dynamics 365 Business Central in order to effectively use the cloud. This means that if you are currently using a different version of Microsoft for a specific purpose that does not require this solution, it can be frustrating to have to spend money to upgrade to this solution just for the purpose of syncing with the cloud. Additionally, even if you do purchase Microsoft Dynamics 365 Business Central, there can still be issues with syncing between the on-premise and cloud clients. This can be especially frustrating as the cloud storage is not free and can be difficult to access even after purchasing."
"The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP."
"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."
"The per user price of $100 a month is better than competitors."
"The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low."
"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."
"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."
"It is an affordable solution."
"​We evaluated some local products, because of the pricing, but this product has better features and support."
"Its pricing and licensing are high. Of course, we all know that it is Microsoft."
"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"The solution's price is steep."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
9%
Comms Service Provider
8%
University
6%
Construction Company
16%
Manufacturing Company
9%
Government
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise19
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very costly due to the numerous integrations we had.
What needs improvement with Microsoft Dynamics NAV?
A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central ...
What do you like most about Microsoft Dynamics GP?
The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations.
What is your experience regarding pricing and costs for Microsoft Dynamics GP?
D365 BC licensing SAAS model with subscription ranging $70/User/Month.
What needs improvement with Microsoft Dynamics GP?
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps ty...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
Dynamics GP, MS Dynamics GP
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Find out what your peers are saying about Microsoft Dynamics 365 Business Central vs. Microsoft Dynamics GP and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.