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Microsoft Dynamics 365 Business Central vs Microsoft Dynamics GP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
6th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
67
Ranking in other categories
Activity Based Costing Software (1st)
Microsoft Dynamics GP
Ranking in ERP
18th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 4.4%, down from 6.3% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics 365 Business Central4.4%
Microsoft Dynamics GP1.3%
Other94.3%
ERP
 

Featured Reviews

reviewer2746122 - PeerSpot reviewer
Automation Engineer
Integrations Help Bring Efficiency while Documentation Needs Improvement
When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had. More documentation is needed on how to use Microsoft Dynamics 365 Business Central and its capabilities. From a technical perspective, it was challenging because understanding the system requires familiarity with financial sectors. Microsoft Dynamics 365 Business Central could benefit from more AI integration. Learning the application was challenging as there was much to understand about accounts payable, receivable, accounting, and general ledger.
reviewer2723988 - PeerSpot reviewer
Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees
Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Has good integration with Power BI."
"One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
"Microsoft Dynamics 365 Business Central fulfills the requirements we were facing."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"The solution makes everything organized for my organization or enterprise. It makes workflows more than clear."
"I like Microsoft Dynamics' simplicity. The interface is excellent, and it's a highly mature product. You can hardly find any bugs in the product."
"We are getting more features after switching to Microsoft 365."
"The most valuable feature is financial control. The accounting aspect allows us to manage our clients and payments."
"The solution is easy to use."
"The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations."
"The solution is easy to use and not complicated. Also, it is easy to get trained on. Also, there is good information available on the web. The GP community is quite broad and there are many blogs online."
"It is strong in integration."
"It's enhanced by a subscription billing add-on, to efficiently automate billing and invoicing, particularly due to our substantial customer database."
"The system is easy to customize and has user-friendly access. ​"
"The fixed assets, payroll, the data module, and user-friendliness are most valuable."
 

Cons

"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"The solution could include the retail tool in the native version."
"I would like to have more frequent updates."
"Customization and costs could be improved."
"Implementing localizations when we use the system for multiple countries can be quite complex."
"The reporting tool has room for improvement."
"It would be nice if the integration process was easier."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"It requires a lot of expertise to implement."
"It still can be improved in web-based and build reporting. ​"
"I would rate technical support for Microsoft Dynamics GP on a scale of 1 to 10 as six or five maximum."
"What could be improved is the functionality of Dynamics GP because it requires a lot of development by the programmers and the company in order to integrate into a solution."
"Many of our customers are migrating to the cloud rather than staying on-premises."
"There should also be extra redundancy when posting to modules. We use different sets of books such as CashBook and CheckBooks therefore if I select the wrong one the solution allows the transaction to just pass without warning."
"The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity."
"At times, navigating the user console can be challenging, particularly when trying to find account information."
 

Pricing and Cost Advice

"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."
"The solution is on the cloud and they provide 50 gigabytes of free space on their Microsoft Drive. The reason for this is that Microsoft is requiring you to upgrade all of your systems to Microsoft Dynamics 365 Business Central in order to effectively use the cloud. This means that if you are currently using a different version of Microsoft for a specific purpose that does not require this solution, it can be frustrating to have to spend money to upgrade to this solution just for the purpose of syncing with the cloud. Additionally, even if you do purchase Microsoft Dynamics 365 Business Central, there can still be issues with syncing between the on-premise and cloud clients. This can be especially frustrating as the cloud storage is not free and can be difficult to access even after purchasing."
"We have a perpetual license to use Microsoft Dynamics NAV."
"You have to pay a yearly licensing fee for the solution."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"The price of Microsoft Dynamics 365 Business Central is reasonable. We pay monthly for the use of the solution."
"$80-$100 per license, per month."
"The price of the solution is reasonable."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."
"​We evaluated some local products, because of the pricing, but this product has better features and support."
"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."
"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"It is an affordable solution."
"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."
"The solution's price is steep."
"Its pricing and licensing are high. Of course, we all know that it is Microsoft."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
9%
Comms Service Provider
8%
University
7%
Construction Company
17%
Manufacturing Company
9%
Retailer
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise19
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very costly due to the numerous integrations we had.
What needs improvement with Microsoft Dynamics NAV?
A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central ...
What do you like most about Microsoft Dynamics GP?
The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations.
What is your experience regarding pricing and costs for Microsoft Dynamics GP?
D365 BC licensing SAAS model with subscription ranging $70/User/Month.
What needs improvement with Microsoft Dynamics GP?
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps ty...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
Dynamics GP, MS Dynamics GP
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Find out what your peers are saying about Microsoft Dynamics 365 Business Central vs. Microsoft Dynamics GP and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.