The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators.
IBM OpenPages excels in recording internal incidents, monitoring key indicators, and providing efficient workflow engines with valued reporting and content creation. Users benefit from workflow configuration flexibility and risk management time savings. However, enhancements are needed in external connections and out-of-the-box functionality. Licensing costs for SMEs and specific workflow conditions present challenges. Improvements in relationship models and added triggers could enhance user experience.
