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IBM OpenPages pros and cons

Vendor: IBM
3.6 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

IBM OpenPages allows for effective record-keeping of internal incidents and monitoring of key indicators.
Its workflow engine, calculations, and security rules are highly valued.
IBM OpenPages offers significant time savings in risk management tasks.
The platform is praised for its performance, feasibility, and user-friendliness compared to competitors.
The flexibility and configurability of its workflow features are notably beneficial for process design.

CONS

There is room for improvement in establishing connections with external information in IBM OpenPages.
Some self-relationships are not available in IBM OpenPages' relationship model.
It would be useful to have more out-of-the-box functionality, especially triggers and calculations, in IBM OpenPages.
Pricing for IBM OpenPages needs adjustment for organizations with around 100 users, as the licensing model is not competitive enough for SMEs.
IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors.
 

IBM OpenPages Pros review quotes

Gabriele  Meneguzzi - PeerSpot reviewer
GRC Practice Leader at Stratos Analytics
Oct 27, 2025
The most useful features in IBM OpenPages are the workflow features and front-end, as noted by Ian Francis, an IBM expert lab, with the workflow feature being very flexible, easy to configure, and able to help design every kind of process, while the front-end is very useful, clear, simple, and dynamic.
Badri Anand Santhanam - PeerSpot reviewer
Senior Risk Advisory Manager at a tech services company with 51-200 employees
Jun 2, 2025
IBM OpenPages provides time savings in recording risk management components.
Gabriele  Meneguzzi - PeerSpot reviewer
GRC Practice Leader at Stratos Analytics
Nov 1, 2023
The content, reporting, and workflow features stand out as the most valuable aspects.
Find out what your peers are saying about IBM, RSA, MetricStream and others in GRC. Updated: April 2026.
893,244 professionals have used our research since 2012.
AJ
GRC Consultant at Bowmen Group
Mar 5, 2025
IBM OpenPages saves time in my work as a developer.
Seetha Pullela - PeerSpot reviewer
Developer & Consultant at Aligne technologies
Nov 12, 2024
Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance.
Gulsher Baloch - PeerSpot reviewer
GRC Solution Consultant at a tech services company with 11-50 employees
Nov 12, 2024
The most valuable features are the workflow engine, calculations, and security rules.
Mohamad Farhan Mohd Toib - PeerSpot reviewer
Manager, Risk Management at a insurance company with 51-200 employees
Aug 14, 2017
The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators.
it_user6036 - PeerSpot reviewer
Project Manager at a insurance company with 501-1,000 employees
Mar 8, 2012
Good in ORM and compliance, analytics, custom reporting, features for our board including risk management, and good support for Basel regulations.
 

IBM OpenPages Cons review quotes

Gabriele  Meneguzzi - PeerSpot reviewer
GRC Practice Leader at Stratos Analytics
Oct 27, 2025
The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages.
Badri Anand Santhanam - PeerSpot reviewer
Senior Risk Advisory Manager at a tech services company with 51-200 employees
Jun 2, 2025
IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs.
Gabriele  Meneguzzi - PeerSpot reviewer
GRC Practice Leader at Stratos Analytics
Nov 1, 2023
I believe there's room for improvement in establishing connections with external information.
Find out what your peers are saying about IBM, RSA, MetricStream and others in GRC. Updated: April 2026.
893,244 professionals have used our research since 2012.
AJ
GRC Consultant at Bowmen Group
Mar 5, 2025
IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors.
Seetha Pullela - PeerSpot reviewer
Developer & Consultant at Aligne technologies
Nov 12, 2024
It would be useful to have more out-of-the-box functionality, especially triggers and calculations.
Gulsher Baloch - PeerSpot reviewer
GRC Solution Consultant at a tech services company with 11-50 employees
Nov 12, 2024
Some self-relationships are not available in OpenPages' relationship model.
Mohamad Farhan Mohd Toib - PeerSpot reviewer
Manager, Risk Management at a insurance company with 51-200 employees
Aug 14, 2017
IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself.
it_user6036 - PeerSpot reviewer
Project Manager at a insurance company with 501-1,000 employees
Mar 8, 2012
Pricing! It's very expensive just for the licenses.