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IBM OpenPages vs OneTrust GRC comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
6th
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
IT Governance (2nd)
OneTrust GRC
Ranking in GRC
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
IT Vendor Risk Management (1st)
 

Mindshare comparison

As of September 2025, in the GRC category, the mindshare of IBM OpenPages is 4.8%, down from 5.5% compared to the previous year. The mindshare of OneTrust GRC is 7.1%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Market Share Distribution
ProductMarket Share (%)
OneTrust GRC7.1%
IBM OpenPages4.8%
Other88.1%
GRC
 

Featured Reviews

Badri Anand Santhanam - PeerSpot reviewer
Enhancing enterprise risk management and reporting capabilities with insightful dashboards and automated features.
IBM OpenPages offers strong reporting capabilities with Cognos integration, providing standard tabular reports, various charts, and powerful dashboards for different lines of defense. It caters to the first line managing risks and controls, the second line of SMEs providing oversight, and the independent audit function with an internal audit management module. The solution is more intuitive and task-based, allowing better involvement of the risk function across different lines of defense. The automated features translate into reporting capabilities, and data can be easily extracted and downloaded in different formats.
Gerald Pegg - PeerSpot reviewer
Streamlined incident management with user-friendly automation tools and responsive support
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery.  I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM OpenPages saves time in my work as a developer."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"IBM OpenPages provides time savings in recording risk management components."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"The most valuable features are the workflow engine, calculations, and security rules."
"The product helps us streamline audit and incident management processes."
"The most valuable feature of the solution is that it already has visibility about all the data protection regulations or other cybersecurity regulations related to several countries"
"One of the valuable features of this solution is it has the ability to review fourth and fifth parties to the nth degree."
"OneTrust GRC is stable."
"The privacy impact assessment automation tool and the incident management tool are very user-friendly."
"One of the most beneficial features of the product has been its cloud-based IT and vendor risk management tools, along with built-in templates for GDPR and ISO compliance."
"The simplicity of OneTrust GRC, particularly its user interface, is valuable as it makes it easy to use and not complex."
"We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly beneficial."
 

Cons

"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
"Some self-relationships are not available in OpenPages' relationship model."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
"I believe there's room for improvement in establishing connections with external information."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"They could improve by offering free help. A solution, a lot of times, is not just the use of the solution. For example, it is the overall engagement, how well do they support the system, what is their SLA, and how long their response time is to an issue. It would be beneficial if they had some type of professional services where they offer the first five hours of professional services a year for free. That would be a substantial benefit rather than having to buy professional services or professional services packages."
"There are several areas for improvement. One is the integration capability. Connecting various DSAR systems can be time-consuming if a single integration takes months to complete."
"There are limitations to customized workflow automation, and they need to increase both the available automation and the customized workflow."
"The Vendor Risk dashboard is quite basic today and not interactive, but improvements are in coming the next releases."
"There could be enhancements related to AI."
"The product is not that easy to set up."
"The platform was not built in a way that allowed multinational entities to use it seamlessly."
"I wish there were more customization options, particularly within the privacy rights automation module."
 

Pricing and Cost Advice

Information not available
"The platform is expensive."
"I found the pricing and setup cost very reasonable."
"OneTrust GRC's licensing costs about $15,000 per module."
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
"The solution is expensive."
"OneTrust GRC is an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Manufacturing Company
9%
Comms Service Provider
5%
Retailer
5%
Financial Services Firm
13%
Computer Software Company
8%
Government
6%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise9
 

Questions from the Community

What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors. Additionally, although there are risk assessment tools, I do n...
What is your primary use case for IBM OpenPages?
I primarily use IBM OpenPages ( /products/ibm-openpages-reviews ) for compliance and audit programs.
What do you like most about OneTrust GRC?
We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly benef...
What is your experience regarding pricing and costs for OneTrust GRC?
I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.
What needs improvement with OneTrust GRC?
I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...
 

Comparisons

 

Also Known As

OpenPages
OneTrust Vendor Risk Management
 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
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Find out what your peers are saying about IBM OpenPages vs. OneTrust GRC and other solutions. Updated: September 2025.
867,341 professionals have used our research since 2012.